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US5812644A Expired / Lapsed US ⏱️ 0.0 years remaining

Voice processing system with telephone interface subsystem

Assignee: Genesys Cloud Services Inc
•
Filing: 1996-06-05
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Granted: 1998-09-22
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Expires: 2016-06-05
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Abstract

Abstract A voice processing system comprises a computer workstation 80 running a voice system software and a telephony interface module 70 which is attached via a trunk line 100 to a telephone switch 10. The computer system 80 and the telephony interface module 70 are connected by a standard data connection 230 such as a SCSI connection over which voice data is exchanged. The SCSI interface is provided with a voice device driver capable of handling voice data by means of an appropriate set of commands.

Inventors

  • 👤 Ronald John Bowater
  • 👤 Nicholas David Butler
  • 👤 Mervyn Anthony Staton

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-11-08 02:48
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/487; H04M3/493; H04Q; H04Q2213/00; H04Q2213/13093; H04Q2213/13107; H04Q2213/13174; H04Q2213/13204; H04Q2213/13205; H04Q2213/13299; H04Q2213/13396

Claims Analysis

Total Claims: 14
Claim 1
Independent Claim 122 words
A voice processing system adapted to interface to a telephone network, comprising a computer workstation attached to an interface device connected with the telephone network, the interface device comprising a telephone switch and supporting multiple incoming telephone lines, the system being characterized in that the computer workstation is attached to the interface device by a data connection selected from the group comprising ATM, FDDI, SCSI, Ethernet, and Serial Storage Architecture, over which multiple channels of real time voice telephony data are transmitted, the system including means for formatting the data in accordance with the transmission protocol to be used for the data connection, the computer workstation being capable of receiving and processing said multiple channels of real time voice telephony data simultaneously.
Claim 2
Dependent Claim 122 words
A voice processing system adapted to interface to a telephone network, comprising a computer workstation attached to an interface device connected with the telephone network, the interface device comprising a telephone switch and supporting multiple incoming telephone lines, the system being characterized in that the computer workstation is attached to the interface device by a data connection selected from the group comprising ATM, FDDI, SCSI, Ethernet, and Serial Storage Architecture, over which multiple channels of real time voice telephony data are transmitted, the system including means for formatting the data in accordance with the transmission protocol to be used for the data connection, the computer workstation being capable of receiving and processing said multiple channels of real time voice telephony data simultaneously.
Claim 3
Dependent Claim 27 words
A voice processing system as claimed in claim 1 wherein the voice telephony data are split into blocks of fixed duration for transmission over the data connection.
Claim 4
Dependent Claim 26 words
A voice processing system as claimed in claim 1 wherein the telephone interface device is connected to the telephone network by one or more trunk lines.
Claim 5
Dependent Claim 19 words
A voice processing system as claimed in claim 3, wherein said trunk lines are digital E1 or T1 lines.
Claim 6
Dependent Claim 26 words
A voice processing system as claimed in claim 2 wherein the telephone interface device is connected to the telephone network by one or more trunk lines.
Claim 7
Dependent Claim 19 words
A voice processing system as claimed in claim 5, wherein said trunk lines are digital E1 or T1 lines.
Claim 8
Dependent Claim 18 words
A voice processing system as claimed in any preceding claim wherein the data connection is a SCSI connection.
Claim 9
Dependent Claim 19 words
A voice processing system as claimed in any of claims 1-6, wherein the data connection is an ATM connection.
Claim 10
Dependent Claim 19 words
A voice processing system as claimed in any of claims 1-6, wherein the data connection is an FDDI connection.
Claim 11
Dependent Claim 31 words
A group of voice processing systems as claimed in any of claims 1-6, wherein each computer workstation and each interface device are attached to one another sharing the same data connection.
Claim 12
Dependent Claim 17 words
A voice processing system as claimed in claim 10 wherein the data connection is a SCSI connection.
Claim 13
Dependent Claim 17 words
A voice processing system as claimed in claim 10, wherein the data connection is an ATM connection.
Claim 14
Dependent Claim 17 words
A voice processing system as claimed in claim 10, wherein the data connection is an FDDI connection.

References Cited (Backward Citations)

EP0353890A2 Cited
US5581611A Cited
US5394460A Cited
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USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2001-09-21 2002-03-23 2002-09-22 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2005-09-21 2006-03-23 2006-09-22 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2009-09-21 2010-03-23 2010-09-22 $7700.00 Window Closed / Lapsed

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