Telecommunications service provisioning

Claim 1

In a telecommunications system including a switching system serving a plurality of calling stations, a method of provisioning determined set of subscriber-desired telecommunications services, comprising the steps of: providing, to at least one subscriber wishing to newly activate service for at least one calling station, human-intelligible documentary information descriptive of different sets of available subscriber-desired telecommunications services; establishing a connection between said one calling station and said switching system, said connection being established by transmitting a telephone number dialed from said one calling station where said telephone number identifies and provides access to a means in said switching system for provisioning said different sets of services, said means accessible to all calling stations having access to said switching system; transmitting prompts from said switching system to said one calling station to solicit a response from said one subscriber at said one calling station indicative of a desired set of services described in the documentary information provided to said one subscriber; entering data at said one calling station in response to said prompts specifying said desired set of services to be provisioned, said data comprising an identifying indicator, obtained by the subscriber from the documentary information, specifying said desired set of services; transmitting said data to a service order provisioning system; processing said data for generating a service order; and automatically initiating steps to provide said desired set of services to said one calling station.