Patent DE247196C successfully refreshed from Google Patents.
Patent US5412191A successfully refreshed from Google Patents.
US5412191A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Service desk for the registration, booking and/or payment of goods, vouchers and the like
Assignee: Wincor Nixdorf International GmbH
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Filing: 1991-03-21
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Granted: 1995-05-02
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Expires: 2011-03-21
Abstract
Abstract In the case of a service desk for the registration, booking and/or payment of goods, vouchers and the like, having a service section (38) including at least a data display device (28), a data input device (26) and an output device (22, 24) for coupons, receipts and the like, this service section comprises at least two parts (14; 20, 28), of which a first part (14) is always on the customer's side of the service desk and a second part (20, 28) can be moved between the customer's side and the operator's side of the service desk.
Inventors
- 👤 Gunter Baitz
- 👤 Joachim Burchart
- 👤 Rory Gray
- 👤 Stefan Mertz
- 👤 Dirk Sporleder
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-08 07:46
CPC Classifications
A; A47; A47F; A47F9/00; A47F9/02; G; G06; G06Q; G06Q10/00; G06Q10/02; G06Q20/00; G06Q20/08; G06Q20/20; G06Q20/209; G07; G07F; G07F7/00; G07G; G07G1/00; G07G1/0036
Claims Analysis
Total Claims: 21
Claim 1
Independent Claim
168 words
A service desk for registration, booking and/or payment of goods and vouchers, said service desk having a customer's side and an operator's side opposite said customer's side, comprising: a service section including first and second parts, said first part always being on said customer's side of said service desk and including at least one reader for machine-readable data accessible from said customer's side, as well as an input keyboard for manual input of data from said customer's side, and said second part including means for movement of said second part between a first position at the customer's side for a self-service mode operation and a second position at said operator's side of said service desk for a served mode operation and including at least a visual display unit, a data input device for manual input of data from said customer's side or from said operator's side depending on whether said second part is in said first position or in said second position and at least one output opening.
Claim 2
Dependent Claim
168 words
A service desk for registration, booking and/or payment of goods and vouchers, said service desk having a customer's side and an operator's side opposite said customer's side, comprising: a service section including first and second parts, said first part always being on said customer's side of said service desk and including at least one reader for machine-readable data accessible from said customer's side, as well as an input keyboard for manual input of data from said customer's side, and said second part including means for movement of said second part between a first position at the customer's side for a self-service mode operation and a second position at said operator's side of said service desk for a served mode operation and including at least a visual display unit, a data input device for manual input of data from said customer's side or from said operator's side depending on whether said second part is in said first position or in said second position and at least one output opening.
Claim 3
Dependent Claim
35 words
A service desk as claimed in claim 1, further comprising: a printer mounted at said at least one of the output opening for printing documents to be emitted from said at least one output opening.
Claim 4
Dependent Claim
29 words
A service desk as claimed in claim 1, wherein said visual display unit comprises a screen and said data input device comprises a touch-sensitive area of said display screen.
Claim 5
Dependent Claim
18 words
A service desk as claimed in claim 1, wherein said second part includes a reader for machine-readable data.
Claim 6
Dependent Claim
20 words
A service desk as claimed in claim 1, further comprising: an upright column on which said second part is arranged.
Claim 7
Dependent Claim
22 words
A service desk as claimed in claim 5, wherein said upright column includes at least one section rotatable about a vertical axis.
Claim 8
Dependent Claim
26 words
A service desk as claimed in claim 5, wherein said second part includes an inclined sheet-like panel having an upper edge beveled toward said vertical axis.
Claim 9
Dependent Claim
38 words
A service desk as claimed in claim 7, wherein said first part includes a sheet-like inclined panel having an angle of inclination substantially similar to an angle of inclination of said inclined sheet-like panel of said second part.
Claim 10
Dependent Claim
32 words
A service desk as claimed in claim 8, wherein said first and second parts include panels that form an obtuse angle with each other when said second part is facing a customer.
Claim 11
Dependent Claim
14 words
A service desk as claimed in claim 1, wherein said first part is fixed.
Claim 12
Dependent Claim
53 words
A service desk as claimed in claim 1, further comprising: a goods registration device in said first part in a range of access of a customer at the customer's side and an operator at the operator's side and a third part of said service section which is exclusively accessible to the operator side.
Claim 13
Dependent Claim
19 words
A service desk as claimed in claim 11, wherein said third part includes a receptacle for a cash drawer.
Claim 14
Dependent Claim
17 words
A service desk as claimed in claim 11, wherein said goods registration device includes a code scanner.
Claim 15
Dependent Claim
30 words
A service desk as claimed in claim 1, wherein said second part includes there is arranged a customer display which is movable in its position separately from said second part.
Claim 16
Dependent Claim
18 words
A service desk as claimed in claim 1, wherein said at lest one reader includes a card reader.
Claim 17
Dependent Claim
22 words
A service desk as claimed in claim 1, wherein said at least one output opening includes means for outputting coupons or receipts.
Claim 18
Dependent Claim
120 words
A service desk for registration, booking and/or payment of goods and vouchers, comprising: a service section including first and second parts, said first part always being on a customer's side of said service desk and including at least one reader for machine-readable data, as well as an input keyboard for manual input of data, said second part being movable between the customer's side and an operator's side of said service desk and including at least a visual display unit, a data input device for manual input of data and at least one output opening, and means for locking said second part in a position facing an operator and for alternately locking said second part in a position facing a customer.
Claim 19
Dependent Claim
120 words
A service desk for registration, booking and/or payment of goods and vouchers, comprising: a service section including first and second parts, said first part always being on a customer's side of said service desk and including at least one reader for machine-readable data, as well as an input keyboard for manual input of data, said second part being movable between the customer's side and an operator's side of said service desk and including at least a visual display unit, a data input device for manual input of data and at least one output opening, and means for locking said second part in a position facing an operator and for alternately locking said second part in a position facing a customer.
Claim 20
Dependent Claim
158 words
A service desk for registration, booking and/or payment of goods and vouchers, comprising: a service section including first and second parts, said first part always being on a customer's side of said service desk and including at least one reader for machine-readable data, as well as an input keyboard for manual input of data, said second part being movable between the customer's side and an operator's side of said service desk and including at least a visual display unit, a data input device for manual input of data and at least one output opening, a goods registration device in said first part in the range of access of a customer and an operator, a third part of said service section which is exclusively accessible to the operator, wherein said third part includes a receptacle for a cash drawer, and wherein said second part covers over said receptacle for the cash drawer when in a position facing a customer.
Claim 21
Dependent Claim
158 words
A service desk for registration, booking and/or payment of goods and vouchers, comprising: a service section including first and second parts, said first part always being on a customer's side of said service desk and including at least one reader for machine-readable data, as well as an input keyboard for manual input of data, said second part being movable between the customer's side and an operator's side of said service desk and including at least a visual display unit, a data input device for manual input of data and at least one output opening, a goods registration device in said first part in the range of access of a customer and an operator, a third part of said service section which is exclusively accessible to the operator, wherein said third part includes a receptacle for a cash drawer, and wherein said second part covers over said receptacle for the cash drawer when in a position facing a customer.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 1998-05-01 | 1998-10-31 | 1999-05-02 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2002-05-01 | 2002-10-31 | 2003-05-02 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2006-05-01 | 2006-10-31 | 2007-05-02 | $7700.00 | Window Closed / Lapsed |