Patent US6795831B2 successfully refreshed from Google Patents.
US6795831B2
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Method of managing knowledge information, method of generating knowledge information, method of using knowledge information, and apparatus for managing knowledge information
Assignee: Fujitsu Ltd
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Filing: 2002-03-20
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Granted: 2004-09-21
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Expires: 2022-03-20
Abstract
Abstract A knowledge information managing apparatus manages knowledge information to reuse information of analytical details and a process which have led to information as a fruit. The knowledge information managing apparatus accumulates dialogue streams including the contents of a series of message data exchanged between persons involved in a business through a network. The knowledge information managing apparatus also sequentially accumulates objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required. The knowledge information managing apparatus relates a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request, and outputs information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Inventors
- 👤 Morikatsu Hirose
- 👤 Iwao Yamamoto
- 👤 Hisayuki Sano
- 👤 Masayoshi Kikuchi
- 👤 Kenji Toeda
- 👤 Hisao Kadoki
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-09 13:13
CPC Classifications
G; G06; G06Q; G06Q10/00; G06Q10/10; G06F; G06F16/00; G06F16/30; G06F16/33; G06F16/335; G06F16/90; G06F16/93; G06F2216/00; G06F2216/01; Y; Y10; Y10S; Y10S707/00; Y10S707/99931; Y10S707/99938; Y10S707/99951; Y10S707/99952
Claims Analysis
Total Claims: 32
Claim 1
Independent Claim
142 words
A method of managing knowledge information for a computer which manages knowledge information shared through a network, comprising the steps of: managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, accumulating dialogue streams containing contents of the series of message data, and sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request; and outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 2
Independent Claim
142 words
A method of managing knowledge information for a computer which manages knowledge information shared through a network, comprising the steps of: managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, accumulating dialogue streams containing contents of the series of message data, and sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request; and outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 3
Dependent Claim
40 words
The method according to claim 1 , wherein when the desired dialogue stream and the desired object are related to each other, the desired object is related to a desired one of dialogue data included in the desired dialogue stream.
Claim 4
Dependent Claim
30 words
The method according to claim 1 , wherein the desired dialogue stream and the desired object are related to each other in response to a control input from a user.
Claim 5
Dependent Claim
61 words
The method according to claim 1 , wherein the objects required to perform the business include an object serving as a starting material for performing the business, an object that is referred to while the business is being performed, an object that is produced while the business is being performed, and an object that is perfected when the business is completed.
Claim 6
Dependent Claim
37 words
The method according to claim 1 , wherein a list of keywords in the desired dialogue stream is added to the information about the desired dialogue stream and the desired object which are related to each other.
Claim 7
Dependent Claim
59 words
The method according to claim 1 , further comprising the steps of: in response to a related candidate acquiring request specifying a dialogue stream, determining a relevancy between the specified dialogue stream and another dialogue stream which is not related to the specified dialogue stream; and outputting the relevancy between the specified dialogue stream and the other dialogue stream.
Claim 8
Dependent Claim
49 words
The method according to claim 1 , wherein when the desired dialogue stream and the desired object are related to each other, if the desired object has a plurality of items, then the desired dialogue stream is related to a desired one of the items of the desired object.
Claim 9
Dependent Claim
64 words
The method according to claim 1 , wherein if a retrieval condition with respect to a dialogue stream is specified in the related information acquiring request, then a dialogue stream matching the retrieval condition is extracted from the accumulated dialogue streams, and information about the extracted dialogue stream and an object related to the extracted dialogue stream from among the accumulated objects is outputted.
Claim 10
Dependent Claim
61 words
The method according to claim 1 , wherein if a retrieval condition with respect to an object is specified in the related information acquiring request, then an object matching the retrieval condition is extracted from the accumulated objects, and information about the extracted object and a dialogue stream related to the extracted object from among the accumulated dialogue streams is outputted.
Claim 11
Independent Claim
79 words
A method of generating knowledge information for a computer which analyzes contents of knowledge information, comprising the steps of: in response to a retrieval request, collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected to the computer through a network; combining desired items of knowledge information from the collected items of knowledge information matching the retrieval request to generate new knowledge information; and outputting the generated new knowledge information.
Claim 12
Independent Claim
79 words
A method of generating knowledge information for a computer which analyzes contents of knowledge information, comprising the steps of: in response to a retrieval request, collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected to the computer through a network; combining desired items of knowledge information from the collected items of knowledge information matching the retrieval request to generate new knowledge information; and outputting the generated new knowledge information.
Claim 13
Independent Claim
153 words
A method of using knowledge information for a computer which uses through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, comprising the steps of: outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 14
Independent Claim
153 words
A method of using knowledge information for a computer which uses through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, comprising the steps of: outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 15
Independent Claim
158 words
An apparatus for managing knowledge information shared through a network, comprising: dialogue stream accumulating means for managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and accumulating dialogue streams containing contents of the series of message data; object accumulating means for sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating means for relating a desired one of the dialogue streams accumulated by the dialogue stream accumulating means and a desired one of the objects accumulated by the object accumulating means to each other in response to a relating request; and outputting means for outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 16
Independent Claim
158 words
An apparatus for managing knowledge information shared through a network, comprising: dialogue stream accumulating means for managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and accumulating dialogue streams containing contents of the series of message data; object accumulating means for sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating means for relating a desired one of the dialogue streams accumulated by the dialogue stream accumulating means and a desired one of the objects accumulated by the object accumulating means to each other in response to a relating request; and outputting means for outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 17
Independent Claim
86 words
An apparatus for generating knowledge information for a computer which analyzes contents of knowledge information, comprising: collecting means responsive to a retrieval request, for collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected through a network; generating means for combining desired items of knowledge information from the items of knowledge information collected by the collecting means and matching the retrieval request to generate new knowledge information; and outputting means for outputting the generated new knowledge information.
Claim 18
Independent Claim
86 words
An apparatus for generating knowledge information for a computer which analyzes contents of knowledge information, comprising: collecting means responsive to a retrieval request, for collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected through a network; generating means for combining desired items of knowledge information from the items of knowledge information collected by the collecting means and matching the retrieval request to generate new knowledge information; and outputting means for outputting the generated new knowledge information.
Claim 19
Independent Claim
168 words
An apparatus for using knowledge information for a computer which uses through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, comprising the steps of: relating request outputting means for outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; related information acquiring request outputting means for outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and display means for displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 20
Independent Claim
168 words
An apparatus for using knowledge information for a computer which uses through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, comprising the steps of: relating request outputting means for outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; related information acquiring request outputting means for outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and display means for displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 21
Dependent Claim
148 words
A program for controlling a computer to manage knowledge information shared through a network, the program enabling the computer to perform a process comprising the steps of: managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, accumulating dialogue streams containing contents of the series of message data, and sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request; and outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 22
Dependent Claim
148 words
A program for controlling a computer to manage knowledge information shared through a network, the program enabling the computer to perform a process comprising the steps of: managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, accumulating dialogue streams containing contents of the series of message data, and sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request; and outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 23
Dependent Claim
85 words
A program for controlling a computer to analyze contents of knowledge information, the program enabling the computer to perform a process comprising the steps of: in response to a retrieval request, collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected to the computer through a network; combining desired items of knowledge information from the collected items of knowledge information matching the retrieval request to generate new knowledge information; and outputting the generated new knowledge information.
Claim 24
Dependent Claim
85 words
A program for controlling a computer to analyze contents of knowledge information, the program enabling the computer to perform a process comprising the steps of: in response to a retrieval request, collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected to the computer through a network; combining desired items of knowledge information from the collected items of knowledge information matching the retrieval request to generate new knowledge information; and outputting the generated new knowledge information.
Claim 25
Dependent Claim
155 words
A program for using through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, the program enabling a computer to perform a process comprising the steps of: outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 26
Dependent Claim
155 words
A program for using through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, the program enabling a computer to perform a process comprising the steps of: outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 27
Dependent Claim
153 words
A computer-readable recording medium storing a program for controlling a computer to manage knowledge information shared through a network, the program enabling the computer to perform a process comprising the steps of: managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, accumulating dialogue streams containing contents of the series of message data, and sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request; and outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 28
Dependent Claim
153 words
A computer-readable recording medium storing a program for controlling a computer to manage knowledge information shared through a network, the program enabling the computer to perform a process comprising the steps of: managing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, accumulating dialogue streams containing contents of the series of message data, and sequentially accumulating objects required to perform the business in a process from generation of the problem to a conclusion about the problem, in a state in which the objects are required; relating a desired one of the accumulated dialogue streams and a desired one of the accumulated objects to each other in response to a relating request; and outputting information about the desired dialogue stream and the desired object which are related to each other in response to a related information acquiring request.
Claim 29
Dependent Claim
90 words
A computer-readable recording medium storing a program for controlling a computer to analyze contents of knowledge information, the program enabling the computer to perform a process comprising the steps of: in response to a retrieval request, collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected to the computer through a network; combining desired items of knowledge information from the collected items of knowledge information matching the retrieval request to generate new knowledge information; and outputting the generated new knowledge information.
Claim 30
Dependent Claim
90 words
A computer-readable recording medium storing a program for controlling a computer to analyze contents of knowledge information, the program enabling the computer to perform a process comprising the steps of: in response to a retrieval request, collecting items of knowledge information matching the retrieval request from items of knowledge information accumulated in another computer connected to the computer through a network; combining desired items of knowledge information from the collected items of knowledge information matching the retrieval request to generate new knowledge information; and outputting the generated new knowledge information.
Claim 31
Dependent Claim
160 words
A computer-readable recording medium storing a program for using through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, the program enabling a computer to perform a process comprising the steps of: outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and displaying information transmitted from the server computer in response to the related information acquiring request.
Claim 32
Dependent Claim
160 words
A computer-readable recording medium storing a program for using through a network knowledge information which comprises dialogue streams containing a series of message data exchanged between persons involved in a business through the network in order to perform the business to solve a problem, and objects required to perform the business in a process from generation of the problem to a conclusion about the problem, the program enabling a computer to perform a process comprising the steps of: outputting a relating request specifying a desired one of accumulated dialogue streams and a desired one of accumulated objects to a server computer which has accumulated the knowledge information in response to a control input; outputting a related information acquiring request about the desired dialogue stream and the desired object which are related to each other to the server computer in response to a control input; and displaying information transmitted from the server computer in response to the related information acquiring request.
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USPTO Annuity & Maintenance Windows
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| 3.5 Years (Year 4) | 2007-09-21 | 2008-03-22 | 2008-09-21 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2011-09-21 | 2012-03-22 | 2012-09-21 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2015-09-21 | 2016-03-22 | 2016-09-21 | $7700.00 | Window Closed / Lapsed |