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US6411682B1 Expired / Lapsed US ⏱️ 0.0 years remaining

Computer controlled paging and telephone communication system and method

Assignee: Aspect Communications Corp
•
Filing: 1995-09-21
•
Granted: 2002-06-25
•
Expires: 2015-09-21
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Abstract

Abstract The invention provides a method and an apparatus for placing a caller into telecommunication with a subscriber. A call from the caller, directed to the subscriber, is detected and, in response thereto, a page is initiated to the subscriber and at the same time a forward leg call is initiated to a stored telephone address. If the call on the forward leg is answered, the party answering that call is placed in telecommunication with the caller. A call from the subscriber is also detected the subscriber is placed in telecommunication with the caller together with any party on a forward leg call.

Inventors

  • 👤 Robert M. Fuller
  • 👤 Richard P. Berg
  • 👤 Daniel R. Kranzler

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-11-04 09:05
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/42229; H04M3/46; H04M3/465; H04M2203/00; H04M2203/45; H04M2203/4563; H04M2203/65; H04M2203/658; H04M3/50; H04M3/53; H04M3/533; H04M3/53308

Claims Analysis

Total Claims: 36
Claim 1
Independent Claim 103 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a page to said subscriber and at the same time initiating a forward leg call to a stored telephone network address; (iii) placing said forward leg call in at least half duplex telecommunication with said caller, if answered; and (iv) detecting receipt of a call from said subscriber, and, in response thereto, placing said subscriber in at least half duplex telecommunication with said caller.
Claim 2
Independent Claim 103 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a page to said subscriber and at the same time initiating a forward leg call to a stored telephone network address; (iii) placing said forward leg call in at least half duplex telecommunication with said caller, if answered; and (iv) detecting receipt of a call from said subscriber, and, in response thereto, placing said subscriber in at least half duplex telecommunication with said caller.
Claim 3
Dependent Claim 74 words
The method as claimed in claim 1 , and while said subscriber is in telecommunication with the first mentioned caller: detecting receipt of a new call from a new caller directed to said subscriber, sending a signal to said subscriber indicating that said new call has been detected, and, responsive to a command entered by said subscriber, disconnecting said subscriber from the first mentioned caller and connecting said subscriber instead with the new caller.
Claim 4
Dependent Claim 59 words
The method of claim 2 , further including detecting the receipt of a conference command signal to place the first mentioned caller and said new caller into a conference connection with said subscriber and, in response to receipt of said conference command signal, placing the first mentioned caller and said new caller into said conference connection with said subscriber.
Claim 5
Dependent Claim 45 words
The method as claimed in claim 1 , and when said caller, said subscriber and a party on said forward leg are in telecommunication with each other, sensing a command entered by said subscriber to disconnect said party and disconnecting said party in response thereto.
Claim 6
Dependent Claim 58 words
The method as claimed in claim 1 , and when said caller, said subscriber and a party an said forward leg are all in telecommunication with each other, allowing ant one of said party, said caller and said subscriber to disconnect thereby leaving two of said party, said caller and said subscriber in the telecommunication with each other.
Claim 7
Dependent Claim 54 words
The method as claimed in claim 1 , and when at least two of (i) said caller, (ii) said subscriber and (iii) a party on said forward leg are in telecommunication with each other, sensing a command entered by at least one of said two to add a further forward leg to said telecommunication.
Claim 8
Dependent Claim 31 words
The method as claimed in claim 6 , wherein the sensing step senses a command entered by any party in the telecommunication to add a further forward leg to said telecommunication.
Claim 9
Dependent Claim 22 words
The method as claimed in claim 6 , wherein said further forward leg is a connection made to a voice mail system.
Claim 10
Dependent Claim 23 words
The method as claimed in claim 6 , wherein said further forward leg is an outbound telephone call made to a third party.
Claim 11
Dependent Claim 60 words
The method as claimed in claim 1 , and when at least two of (i) said caller, (ii) said subscriber and (iii) a party on said forward leg are in telecommunication with each other, sensing a command entered by at least one of said two to record a voice memo and recording said voice memo in response to said command.
Claim 12
Dependent Claim 46 words
The method as claimed in claim 1 , wherein said subscriber is initially placed in half duplex communication with said caller and thereafter, in response to a command entered by said subscriber, the communication between the subscriber and the caller is changed to full duplex communication.
Claim 13
Dependent Claim 32 words
The method claimed in claim 1 , wherein a party answering a forward leg call may hang up before the subscriber is placed into communication with the caller without disconnecting the caller.
Claim 14
Dependent Claim 27 words
The method as claimed in claim 12 , wherein the caller is connected to a voice mail system in response to a command entered by the caller.
Claim 15
Dependent Claim 28 words
The method as claimed in claim 12 , wherein the caller is connected to a voice mail system after waiting for the subscriber for a period of time.
Claim 16
Dependent Claim 50 words
The method of placing a caller into telecommunication with a subscriber as claimed in claim 13 , wherein, when the caller is connected to voice mail, the subscriber may listen to the caller's communications with voice mail in a listen mode wherein said subscriber cannot be heard by said caller.
Claim 17
Dependent Claim 27 words
The method as claimed in claim 1 , wherein the caller is connected to a voice mail system in response to a command entered by the caller.
Claim 18
Dependent Claim 29 words
The method of claim 1 , wherein said subscriber is placed in half duplex telecommunication with said caller in response to detecting receipt of a call from said subscriber.
Claim 19
Dependent Claim 19 words
The method of claim 1 , wherein multiple forward leg calls are initiated to different stored telephone addresses concurrently.
Claim 20
Dependent Claim 20 words
The method of claim 1 , wherein in step (ii) multiple forward leg calls are initiated concurrently to different locations.
Claim 21
Dependent Claim 39 words
The method of claim 1 , wherein, when the caller is connected to voice mail, the subscriber may listen to the caller's communications with voice mail in a listen mode wherein said subscriber cannot be detected by said caller.
Claim 22
Independent Claim 124 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a page to said subscriber and at the same time initiating a forward leg call to a stored telephone network address; (iii) connecting said call from said caller with a voice mail facility; (iv) connecting a party answering said forward leg call in at least half duplex telecommunication with said caller while said caller is connected to said voice mail facility; and (v) detecting receipt of a command from said party and, in response thereto, placing said party in full duplex telecommunication with said caller.
Claim 23
Independent Claim 124 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a page to said subscriber and at the same time initiating a forward leg call to a stored telephone network address; (iii) connecting said call from said caller with a voice mail facility; (iv) connecting a party answering said forward leg call in at least half duplex telecommunication with said caller while said caller is connected to said voice mail facility; and (v) detecting receipt of a command from said party and, in response thereto, placing said party in full duplex telecommunication with said caller.
Claim 24
Dependent Claim 28 words
The method of claim 21 , wherein said party is placed in half duplex telecommunication with said caller while said caller is connected to said voice mail facility.
Claim 25
Dependent Claim 29 words
The method of claim 21 , wherein said subscriber is placed in half duplex telecommunication with said caller in response to sensing receipt of a call from said subscriber.
Claim 26
Dependent Claim 80 words
The method of placing a caller into telecommunication with a subscriber as claimed in claim 21 , further including the steps of: (vi) initiating a page to a subscriber; (vii) sensing receipt of a call from said subscriber in response to said page, and placing said subscriber in at least half duplex telecommunication with said caller; and (viii) detecting receipt of a command from said subscriber and, in response thereto, placing said subscriber in full duplex telecommunication with said caller.
Claim 27
Dependent Claim 43 words
The method of claim 21 , and when said subscriber, said caller, and said party on said forward leg are in telecommunication with each other, sensing a command entered by said subscriber to disconnect said party and disconnecting said party in response thereto.
Claim 28
Dependent Claim 59 words
The method of claim 21 , and when at least two of (i) said caller, (ii) said subscriber and (iii) said party are in telecommunication with each other, sensing a command entered by at least one of said two to add a further forward leg to said telecommunication and adding said further forward leg in response to said command.
Claim 29
Dependent Claim 21 words
The method of claim 26 , wherein said further forward leg is an outbound telephone call made to a third party.
Claim 30
Dependent Claim 54 words
The method of claim 21 , and wherein at least two of (i) said caller, (ii) said subscriber and (iii) said party are in telecommunication with each other, sensing a command entered by at least one of said two to record a voice memo and recording said voice memo in response to said command.
Claim 31
Dependent Claim 46 words
The method of claim 21 , wherein said party is initially placed in at least half duplex communication with said caller and thereafter, in response to a command entered by said party, the communication between the party and the caller is changed to full duplex communication.
Claim 32
Independent Claim 139 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a page to said subscriber and at least one forward leg call to a telephone network address; (iii) connecting said caller with a message service; (iv) sensing receipt of a call from said subscriber and placing said subscriber in half duplex telecommunication with said caller while said caller is connected to said message service; (v) detecting receipt of a command from said subscriber and, in response thereto, placing said subscriber in full duplex telecommunication with said caller; and (vi) providing a party answering said forward leg call with an opportunity to be put in half duplex telecommunication with said caller.
Claim 33
Independent Claim 139 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a page to said subscriber and at least one forward leg call to a telephone network address; (iii) connecting said caller with a message service; (iv) sensing receipt of a call from said subscriber and placing said subscriber in half duplex telecommunication with said caller while said caller is connected to said message service; (v) detecting receipt of a command from said subscriber and, in response thereto, placing said subscriber in full duplex telecommunication with said caller; and (vi) providing a party answering said forward leg call with an opportunity to be put in half duplex telecommunication with said caller.
Claim 34
Dependent Claim 50 words
The method of claim 30 , further including the steps of: (vii) initiating at least a second concurrent forward leg call in response to receipt of the call from the caller; and (viii) responding to a command by said subscriber to disconnect at least one of said forward leg calls.
Claim 35
Independent Claim 120 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a forward leg call to a stored telephone network address and initiating a page to a subscriber; (iii) connecting a party answering said forward leg call in at least half duplex telecommunication with said caller; (iv) sensing receipt of a call from said subscriber and placing said subscriber in at least half duplex telecommunication with said caller; and (v) detecting receipt of a command from said subscriber and, in response thereto, placing said subscriber in full duplex telecommunication with said caller.
Claim 36
Independent Claim 120 words
A method of placing a caller into telecommunication with a subscriber, the method comprising the steps of: (i) detecting receipt of a call from said caller directed to said subscriber; (ii) in response to receipt of said call, initiating a forward leg call to a stored telephone network address and initiating a page to a subscriber; (iii) connecting a party answering said forward leg call in at least half duplex telecommunication with said caller; (iv) sensing receipt of a call from said subscriber and placing said subscriber in at least half duplex telecommunication with said caller; and (v) detecting receipt of a command from said subscriber and, in response thereto, placing said subscriber in full duplex telecommunication with said caller.

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USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2005-06-24 2005-12-24 2006-06-25 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2009-06-24 2009-12-24 2010-06-25 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2013-06-24 2013-12-24 2014-06-25 $7700.00 Window Closed / Lapsed

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