US6411615B1
Expired / Lapsed
US
⏱️ 0.0 years remaining
Embedded web phone module
Assignee: Genesys Cloud Services Inc
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Filing: 1998-09-03
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Granted: 2002-06-25
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Expires: 2018-09-03
Abstract
Abstract A system for enabling Data Network Telephony (DNT) communication through a WEB page includes a Web server hosting an interactive WEB page and having an Internet port, a link in the WEB page adapted for launching a DNT-capable telephone module, and a DNT-capable telephone module associated with the link. In this system, upon selection of the link by a person accessing the WEB page over the Internet using a computer platform, an instance of the IP telephone module is downloaded to computer platform, and an IP call is launched to an IP address pre-stored and associated with the link. The DNT network may be the Internet. In a preferred embodiment the system first investigates the computer platform for hardware and software characteristics, and attaches the determined characteristics to the instance of the IP telephone module to be downloaded. The downloaded module then self-launches and configures, and then launches the associated call. In some embodiments the module disappears after a single call, and thus serves as an instant enabler for IP telephony.
Inventors
- 👤 Richard Case DeGolia, Jr.
- 👤 Dan Kikinis
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-05 02:00
CPC Classifications
H; H04; H04M; H04M7/00; H04M7/006; H04L; H04L65/00; H04L65/1066; H04L65/1069; H04L65/1101; H04L65/40; H04L65/401; H04L67/00; H04L67/01; H04L67/02; H04L67/34; H04M7/0024; H04M7/003; H04M3/00; H04M3/42; H04M3/50; H04M3/51; H04M3/5158; H04M3/5183; H04M3/5191
Claims Analysis
Total Claims: 25
Claim 1
Independent Claim
99 words
A system for enabling Data Network Telephony (DNT) communication through a WEB page, the system comprising: a Web server hosting an interactive WEB page and having an Internet port; a link in the WEB page to launch a DNT-capable telephone module; and a DNT-capable telephone module associated with the link; wherein, upon selection of the link by a person accessing the WEB page over the Internet using a computer platform, an instance of the IP telephone module is downloaded to the computer platform, and an IP call is launched to an IP address pre-stored and associated with the link.
Claim 2
Independent Claim
99 words
A system for enabling Data Network Telephony (DNT) communication through a WEB page, the system comprising: a Web server hosting an interactive WEB page and having an Internet port; a link in the WEB page to launch a DNT-capable telephone module; and a DNT-capable telephone module associated with the link; wherein, upon selection of the link by a person accessing the WEB page over the Internet using a computer platform, an instance of the IP telephone module is downloaded to the computer platform, and an IP call is launched to an IP address pre-stored and associated with the link.
Claim 3
Dependent Claim
16 words
The system of claim 1 wherein the DNT-capable telephone module is adapted for Internet Protocol (IP).
Claim 4
Dependent Claim
48 words
The system of claim 1 wherein the WEB page is a multi-tenant page representing a plurality of hosts, the different hosts are represented by different portions of the page, and different DNT calls are launched to different hosts according to placement of links according to the different portions.
Claim 5
Dependent Claim
36 words
The system of claim 3 wherein different organizations are represented by distinct banners, and DNT modules are launched and calls placed to the different organizations by iconic links placed in the banners associated with the organizations.
Claim 6
Dependent Claim
27 words
The system of claim 1 further comprising a computer telephony integration (CTI) server executing on a CTI processor connected to the WEB server by a data link.
Claim 7
Dependent Claim
14 words
The system of claim 5 wherein the CTI server provides the DNT-capable telephone module.
Claim 8
Dependent Claim
31 words
The system of claim 6 wherein the CTI server has a data link separate from the Internet, and transmits data associated with a launched DNT call on the separate data link.
Claim 9
Dependent Claim
28 words
The system of claim 1 wherein the downloaded instance of the DNT-capable telephone module is one of a Java™ Applett, a WEB browser plugin, or a Macintosh™ application.
Claim 10
Dependent Claim
26 words
The system of claim 8 wherein the downloaded instance of the DNT-capable telephone module is adapted to uninstall and disappear after a prestored number of calls.
Claim 11
Dependent Claim
14 words
The system of claim 9 wherein the pre-stored number of calls is 1 .
Claim 12
Independent Claim
83 words
A method for enabling Data Network Telephony communication between a first Internet-capable computer platform and a second Internet-capable computer platform, comprising steps of: (a) placing a DNT link in a WEB page on a WEB server, the server and page accessible by the first computer platform; (b) associating the link with a DNT-capable call module accessible by the WEB server; (c) upon the link being selected, accessing the DNT module and downloading a self-launching executable DNT telephone application to the first computer platform.
Claim 13
Independent Claim
83 words
A method for enabling Data Network Telephony communication between a first Internet-capable computer platform and a second Internet-capable computer platform, comprising steps of: (a) placing a DNT link in a WEB page on a WEB server, the server and page accessible by the first computer platform; (b) associating the link with a DNT-capable call module accessible by the WEB server; (c) upon the link being selected, accessing the DNT module and downloading a self-launching executable DNT telephone application to the first computer platform.
Claim 14
Dependent Claim
36 words
The method of claim 11 further comprising a step for determining characteristics of the first platform before downloading in step (c), and a step for configuring the DNT telephone application to the determined characteristics after downloading.
Claim 15
Dependent Claim
27 words
The method of claim 11 further comprising a step for launching a DNT call from the first platform to a pre-stored IP address associated with the link.
Claim 16
Dependent Claim
16 words
The method of claim 11 wherein the DNT-capable telephone module is adapted for Internet Protocol (IP).
Claim 17
Dependent Claim
48 words
The method of claim 13 wherein the WEB page is a multi-tenant page representing a plurality of hosts, the different hosts are represented by different portions of the page, and different DNT calls are launched to different hosts according to placement of links according to the different portions.
Claim 18
Dependent Claim
36 words
The method of claim 14 wherein different organizations are represented by distinct banners, and DNT modules are launched and calls placed to the different organizations by iconic links placed in the banners associated with the organizations.
Claim 19
Dependent Claim
26 words
The method of claim 11 further comprising a step for transmitting data associated with a launched DNT call via a data link separate from the Internet.
Claim 20
Dependent Claim
26 words
The method of claim 1 wherein the self-launching executable DNT telephone application is one of a Java™ Applett, a WEB browser plug-in, or a Macintosh™ application.
Claim 21
Dependent Claim
24 words
The method of claim 18 wherein the self-launching executable DNT telephone application is adapted to uninstall and disappear after a pre-stored number of calls.
Claim 22
Dependent Claim
22 words
The method of claim 18 wherein the self-launching executable DNT telephone application is adapted to uninstall and disappear after a single call.
Claim 23
Dependent Claim
80 words
A data network telephony (DNT)-capable telephone software application executable via a link in a WEB page and comprising: a configurator to investigate a connected computer platform to determine configuration characteristics; a transmitter to attach determined configuration characteristics to a DNT-capable telephone application and to download the application to the computer platform; wherein the DNT-capable telephone application, at the computer platform, self-launches and configures to the determined configuration characteristics, enabling the computer platform to communicate with other platforms by DNT telephony.
Claim 24
Dependent Claim
80 words
A data network telephony (DNT)-capable telephone software application executable via a link in a WEB page and comprising: a configurator to investigate a connected computer platform to determine configuration characteristics; a transmitter to attach determined configuration characteristics to a DNT-capable telephone application and to download the application to the computer platform; wherein the DNT-capable telephone application, at the computer platform, self-launches and configures to the determined configuration characteristics, enabling the computer platform to communicate with other platforms by DNT telephony.
Claim 25
Dependent Claim
27 words
The software application of claim 21 further comprising a call launcher for launching a DNT call after configuration to a pre-stored IP address associated with the link.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2005-06-24 | 2005-12-24 | 2006-06-25 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2009-06-24 | 2009-12-24 | 2010-06-25 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2013-06-24 | 2013-12-24 | 2014-06-25 | $7700.00 | Window Closed / Lapsed |