Patent US6317039B1 successfully refreshed from Google Patents.
US6317039B1
Expired / Lapsed
US
⏱️ 0.0 years remaining
Wireless video audio data remote system
Assignee: WIRELESS REMOTE SYSTEM LLC
•
Filing: 1998-10-19
•
Granted: 2001-11-13
•
Expires: 2018-10-19
Abstract
Abstract A method and system for remote assistance and review of a technician or multiple technicians, in real time, working with equipment of various complexity. A technician or multiple technicians at a remote location are coupled by a wireless means to an advisor at a local station, so that the advisor may view and hear the same stimuli as the technician, that the advisor and technician may communicate. The technician has limited training or otherwise in need of support, and may be a field engineer, technician or maintenance personnel. The advisor has extensive training and able to provide technical support, and generally has extended and specialized knowledge with regard to the remote apparatus, and may be a technical expert on the remote apparatus. The technician may comprise an individual or group with technical training and knowledge, but lacking managerial or other authority, while the advisor comprises an individual or group with such authority. The technician communicates with the advisor by visual cues or ordinary speech, while the advisor views and listens to the remote apparatus. The advisor gives advise to the technician for manipulating or repairing the remote apparatus. Alternatively, an intermediate advisor may advise the technician and be advised by a higher-level advisor.
Inventors
- 👤 John A. Thomason
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-27 08:15
CPC Classifications
G; G08; G08B; G08B13/00; G08B13/18; G08B13/189; G08B13/194; G08B13/196; G08B13/19617; G08B13/19621; G08B13/19654; G08B13/1966; H; H04; H04N; H04N7/00; H04N7/18
Claims Analysis
Total Claims: 15
Claim 1
Independent Claim
255 words
A system, comprising: a wireless remote system disposed to be operated by a mobile field operator, said wireless remote system comprising an audio sensor, a video sensor, a wireless portable processor, an audio receiver and a wireless transceiver, wherein the audio sensor, the video sensor, the audio receiver and wireless transceiver move with the mobile field operator; a local station disposed to be operated by a local master technician, said local station comprising an audio sensor, a video receiver, a processor and an audio receiver; a wireless communication network coupled to said local station and said wireless remote system, wherein said wireless remote system audio sensor and said local station audio receiver are disposed to recover remote sound and deliver said remote sound to said local master technician, said wireless remote system video sensor and said local station monitor are disposed to recover remote images and deliver remote images to said local master technician, and said local station audio sensor and said wireless remote system receiver are disposed to recover local sound and deliver said local sound to said mobile field operator, and wherein said local master technician may view and hear stimuli available to said mobile field operator, said local master technician and said mobile field operator are capable of communicating, and said local master technician can directly advise said mobile field operator and wherein said local station is comprised of a plurality of said local processors operated by a plurality of said local master technicians advising a plurality of said mobile field operators.
Claim 2
Independent Claim
255 words
A system, comprising: a wireless remote system disposed to be operated by a mobile field operator, said wireless remote system comprising an audio sensor, a video sensor, a wireless portable processor, an audio receiver and a wireless transceiver, wherein the audio sensor, the video sensor, the audio receiver and wireless transceiver move with the mobile field operator; a local station disposed to be operated by a local master technician, said local station comprising an audio sensor, a video receiver, a processor and an audio receiver; a wireless communication network coupled to said local station and said wireless remote system, wherein said wireless remote system audio sensor and said local station audio receiver are disposed to recover remote sound and deliver said remote sound to said local master technician, said wireless remote system video sensor and said local station monitor are disposed to recover remote images and deliver remote images to said local master technician, and said local station audio sensor and said wireless remote system receiver are disposed to recover local sound and deliver said local sound to said mobile field operator, and wherein said local master technician may view and hear stimuli available to said mobile field operator, said local master technician and said mobile field operator are capable of communicating, and said local master technician can directly advise said mobile field operator and wherein said local station is comprised of a plurality of said local processors operated by a plurality of said local master technicians advising a plurality of said mobile field operators.
Claim 3
Dependent Claim
49 words
A system as in claim 1 , wherein: the wireless remote system further comprises a monitor, a web browser, a codec and a wireless modem; and the local station further comprises a web browser and a codec; and wherein said wireless communication network is coupled to a computer network.
Claim 4
Dependent Claim
48 words
A system as in claim 1 , wherein said wireless portable processor is located in a vehicle and is disposed to relay said wireless remote system audio sensor and said wireless remote system video sensor data to said local station processor and viewed by said local master technician.
Claim 5
Dependent Claim
24 words
A system as in claim 1 , wherein said local master technician and said mobile field operator are physically separated by a substantial distance.
Claim 6
Dependent Claim
25 words
A system as in claim 1 , wherein said wireless remote system video sensor is coupled by a wireless means to said wireless portable processor.
Claim 7
Dependent Claim
25 words
A system as in claim 1 , wherein said wireless remote system audio sensor is coupled by a wireless means to said wireless portable processor.
Claim 8
Dependent Claim
27 words
A system as in claim 1 , wherein said wireless remote system is coupled by a wireless mean to said wireless communication network via a cellular phone.
Claim 9
Dependent Claim
29 words
A system as in claim 1 , wherein said wireless remote system audio sensor is coupled by a wireless means to said wireless communication network via a cellular phone.
Claim 10
Dependent Claim
15 words
A system as in claim 1 , wherein said mobile field operator is a technician.
Claim 11
Dependent Claim
19 words
A system as in claim 1 , wherein said video sensor is disposed to detect full spectrum light waves.
Claim 12
Dependent Claim
30 words
A system as in claim 1 , wherein said wireless remote system is adapted to be coupled by a wireless means to said communication network while in an underwater environment.
Claim 13
Independent Claim
201 words
A method for providing assistance to a mobile field operator by a local master technician, comprising the steps of: operating a wireless remote system by the mobile field operator, said wireless remote system comprising an audio sensor, a video sensor, a wireless portable processor, an audio receiver and a wireless transceiver, wherein operating the wireless remote system comprises moving the audio sensor, the video sensor, the audio receiver and wireless transceiver with the mobile field operator; operating a local station by a local master technician, said local station comprising an audio sensor, a video receiver, a processor and an audio receiver; communicating over a wireless network between said local station and said wireless remote system, delivering remote sound from said wireless remote system audio sensor to said local station audio receiver; delivering remote images from said wireless remote system video sensor to said local station monitor; delivering local sound from said local station audio sensor to said wireless remote system receiver; and viewing and hearing by said local master technician of stimuli available to said mobile field operator; communicating between said local master technician and said mobile field operator; and directly advising said mobile field operator by said local master technician.
Claim 14
Independent Claim
201 words
A method for providing assistance to a mobile field operator by a local master technician, comprising the steps of: operating a wireless remote system by the mobile field operator, said wireless remote system comprising an audio sensor, a video sensor, a wireless portable processor, an audio receiver and a wireless transceiver, wherein operating the wireless remote system comprises moving the audio sensor, the video sensor, the audio receiver and wireless transceiver with the mobile field operator; operating a local station by a local master technician, said local station comprising an audio sensor, a video receiver, a processor and an audio receiver; communicating over a wireless network between said local station and said wireless remote system, delivering remote sound from said wireless remote system audio sensor to said local station audio receiver; delivering remote images from said wireless remote system video sensor to said local station monitor; delivering local sound from said local station audio sensor to said wireless remote system receiver; and viewing and hearing by said local master technician of stimuli available to said mobile field operator; communicating between said local master technician and said mobile field operator; and directly advising said mobile field operator by said local master technician.
Claim 15
Dependent Claim
42 words
A method as in claim 12 , wherein said wireless portable processor is located in a vehicle, further comprising the step of relaying said wireless remote system audio sensor and said wireless remote system video sensor data to said local station processor.
References Cited (Backward Citations)
US3919475A
Cited
US4605959A
Cited
US4750197A
Cited
US4962473A
Cited
USRE34895E
Cited
US5452289A
Cited
US5917405A
Cited
US5812054A
Cited
US5546072A
Cited
US5619183A
Cited
US5671158A
Cited
US5726660A
Cited
US5793416A
Cited
US5801755A
Cited
US5697834A
Cited
US5810747A
Cited
USH1790H
Cited
USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2004-11-12 | 2005-05-14 | 2005-11-13 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2008-11-12 | 2009-05-14 | 2009-11-13 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2012-11-12 | 2013-05-14 | 2013-11-13 | $7700.00 | Window Closed / Lapsed |