Patent US6101241A successfully refreshed from Google Patents.
US6101241A
Expired / Lapsed
US
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Telephone-based speech recognition for data collection
Assignee: Nuance Communications Inc
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Filing: 1997-07-16
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Granted: 2000-08-08
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Expires: 2017-07-16
Abstract
Abstract A production script for interactions between participants and an automated data collection system is created by selectively tuning an experimental script through successive trials until a recognition rate of the system is at least an acceptability threshold. The data collection system uses a semi-constrained grammar, which is a practical accommodation of a larger range of possible inputs than a menu. The data collection system collects data by recognizing utterances from participants in accordance with the production script.
Inventors
- 👤 Susan J. Boyce
- 👤 Lynne Shapiro Brotman
- 👤 Deborah W. Brown
- 👤 Randy G. Goldberg
- 👤 Edward D. Haszto
- 👤 Stephen M. Marcus
- 👤 Richard R. Rosinski
- 👤 William R. Wetzel
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-06 08:50
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/487; H04M3/493; G; G10; G10L; G10L15/00; G10L15/26; H04M2201/00; H04M2201/40
Claims Analysis
Total Claims: 6
Claim 1
Independent Claim
138 words
A method of creating a production script for interactions between participants and an automated data collection system, comprising the steps of: conducting a trial in which a group of subjects provides utterances to the automated data collection system which is operative in accordance with an experimental script; recording the utterances provided by the test subjects during the trial; evaluating a recognition rate attained by the automated data collection system; if the recognition rate is below an acceptability threshold, tuning the experimental script, repeating the step of conducting a trial using the tuned experimental script and the recorded utterances instead of utterances from a group of test subjects, and repeating the step of evaluating the recognition rate; and if the recognition rate is at least the acceptability threshold, using the experimental script, as selectively tuned, as the production script.
Claim 2
Independent Claim
138 words
A method of creating a production script for interactions between participants and an automated data collection system, comprising the steps of: conducting a trial in which a group of subjects provides utterances to the automated data collection system which is operative in accordance with an experimental script; recording the utterances provided by the test subjects during the trial; evaluating a recognition rate attained by the automated data collection system; if the recognition rate is below an acceptability threshold, tuning the experimental script, repeating the step of conducting a trial using the tuned experimental script and the recorded utterances instead of utterances from a group of test subjects, and repeating the step of evaluating the recognition rate; and if the recognition rate is at least the acceptability threshold, using the experimental script, as selectively tuned, as the production script.
Claim 3
Independent Claim
124 words
A method of creating a production script for interactions between participants and an automated data collection system, comprising the steps of: conducting a trial in which a group of subjects provides utterances to the automated data collection system which is operative in accordance with an experimental script and which interacts with an external system to recognize utterances; evaluating a recognition rate attained by the automated data collection system; if the recognition rate is below an acceptability threshold, tuning the experimental script, repeating the step of conducting a trial using the tuned experimental script, and repeating the step of evaluating the recognition rate; and if the recognition rate is at least the acceptability threshold, using the experiental script, as selectively tuned, as the production script.
Claim 4
Independent Claim
124 words
A method of creating a production script for interactions between participants and an automated data collection system, comprising the steps of: conducting a trial in which a group of subjects provides utterances to the automated data collection system which is operative in accordance with an experimental script and which interacts with an external system to recognize utterances; evaluating a recognition rate attained by the automated data collection system; if the recognition rate is below an acceptability threshold, tuning the experimental script, repeating the step of conducting a trial using the tuned experimental script, and repeating the step of evaluating the recognition rate; and if the recognition rate is at least the acceptability threshold, using the experiental script, as selectively tuned, as the production script.
Claim 5
Independent Claim
133 words
A method of creating a production script for interactions between participants and an automated data collection system, comprising the steps of: conducting a trial in which a group of subjects provides utterances to the automated data collection system which is operative in accordance with an experimental script; evaluating a recognition rate attained by the automated data collection system; if the recognition rate is below an acceptability threshold, tuning the experimental script, repeating the step of conducting a trial using the tuned experimental script, and repeating the step of evaluating the recognition rate; and if the recognition rate is at least the acceptability threshold, using the experimental script, as selectively tuned, as the production script; wherein the script has a prompt and a corresponding recognition grammar that includes a semi-constrained vocabulary recognition response grammar.
Claim 6
Independent Claim
133 words
A method of creating a production script for interactions between participants and an automated data collection system, comprising the steps of: conducting a trial in which a group of subjects provides utterances to the automated data collection system which is operative in accordance with an experimental script; evaluating a recognition rate attained by the automated data collection system; if the recognition rate is below an acceptability threshold, tuning the experimental script, repeating the step of conducting a trial using the tuned experimental script, and repeating the step of evaluating the recognition rate; and if the recognition rate is at least the acceptability threshold, using the experimental script, as selectively tuned, as the production script; wherein the script has a prompt and a corresponding recognition grammar that includes a semi-constrained vocabulary recognition response grammar.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2003-08-08 | 2004-02-07 | 2004-08-08 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2007-08-08 | 2008-02-07 | 2008-08-08 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2011-08-08 | 2012-02-07 | 2012-08-08 | $7700.00 | Window Closed / Lapsed |