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US5907674A
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US
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Method for removing program-related errors in program-controlled communications systems
Assignee: Unify GmbH and Co KG
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Filing: 1996-05-20
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Granted: 1999-05-25
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Expires: 2016-05-20
Abstract
Abstract Program-controlled communications systems KA are connected with a service center SZ, and, in case of error, transmit error messages M to the service center SZ. The messages contain program-specific error information fi. Error information fi and allocated programs APSE provided for error removal are stored in the service center SZ. Through a comparison of the error information fi transmitted from the faulty communications system KA with the stored error information fi, the programs APSE provided for error removal can be determined. These programs APSE are thereupon transmitted to the faulty communications system KA, where they at least partly replace the previously used programs APS. The program change can ensue during on-going operation, if the transmitted programs APSE provided for error removal are stored in an additional memory ZSP and an at least partial switching over takes place to this additional memory ZSP. The error removal is considerably simplified by the method.
Inventors
- 👤 Reinhard Koeninger
- 👤 Harald Gericke
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-09 22:34
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/22; H04M3/24; H04M3/241; H04Q; H04Q3/00; H04Q3/42; H04Q3/54; H04Q3/545; H04Q3/54508; H04Q3/54516; H04Q3/54575; H04Q3/54591; H04Q2213/00; H04Q2213/1305; H04Q2213/13109; H04Q2213/13168; H04Q2213/13376
Claims Analysis
Total Claims: 21
Claim 1
Independent Claim
193 words
A method for automatically removing errors in communications systems that are controlled by programs and that are connectable to a service center, comprising the steps of: storing in the service center error information specific to programs of the communications systems, said error information respectively having at least one program provided for automatic error removal allocated thereto; transmitting at least one error message formed in a respective communication system of the communications systems from said respective communications system to the service center for indication of an error; comparing in the service center, message error information contained in the error message the stored error information; transmitting by the service center the at least one program provided for the removal of the error to the respective communications system, when the message error information contained in the error message corresponds to the stored error message in the step of comparing; storing the transmitted at least one program provided for error removal in the respective communications system and automatically incorporating the at least one program into a current sequence of functions of the respective communications system; and wherein each step of the method occurs automatically without operator intervention.
Claim 2
Independent Claim
193 words
A method for automatically removing errors in communications systems that are controlled by programs and that are connectable to a service center, comprising the steps of: storing in the service center error information specific to programs of the communications systems, said error information respectively having at least one program provided for automatic error removal allocated thereto; transmitting at least one error message formed in a respective communication system of the communications systems from said respective communications system to the service center for indication of an error; comparing in the service center, message error information contained in the error message the stored error information; transmitting by the service center the at least one program provided for the removal of the error to the respective communications system, when the message error information contained in the error message corresponds to the stored error message in the step of comparing; storing the transmitted at least one program provided for error removal in the respective communications system and automatically incorporating the at least one program into a current sequence of functions of the respective communications system; and wherein each step of the method occurs automatically without operator intervention.
Claim 3
Dependent Claim
58 words
The method according to claim 1, wherein incorporation of the transmitted at least one program provided for error removal into the current sequence of functions of the respective communications system is effected through replacement of at least one program previously incorporated into the sequence of functions of the respective communication system with the transmitted at least one program.
Claim 4
Dependent Claim
34 words
The method according to claim 1, wherein the error information comprises an error class of the error, which designates at least one program, and an error number which specifies a cause of the error.
Claim 5
Dependent Claim
58 words
The method according to claim 1, wherein identification information for the communications systems is stored in the service center as part of the stored error information, and wherein if message identification information is contained in an error message, said message identification information is utilized in the comparison of the message error information transmitted and the stored error information.
Claim 6
Dependent Claim
57 words
The method according to claim 4, wherein the identification information has configuration data for a switching-oriented configuration of the respective communications system, and wherein the configuration data is also stored in the service center as part of the stored error information and is utilized in the comparison of the message error information and the stored error information.
Claim 7
Dependent Claim
49 words
The method according to claim 1, wherein the method further comprises providing in the service center a reference table for allocation of types of errors specified by the error information to the programs provided for error removal, taking into account various switching-oriented and program-oriented configurations of the communications systems.
Claim 8
Dependent Claim
98 words
The method according to claim 1, wherein the incorporation of the at least one transmitted program provided for error removal ensues during operation of the respective communications system, by respectively loading said at least one program transmitted from the service center into at least one additional memory allocated to the respective communications system, and wherein, for replacement of an at least one program previously incorporated into the sequence of functions, an at least partial switching over takes place to the at least one program respectively loaded into the at least one additional memory and provided for error removal.
Claim 9
Dependent Claim
40 words
The method according to claim 1, wherein errors not removable by incorporation of the transmitted at least one program provided for error removal are logged in the service center, with indication of the identification information and of the error information.
Claim 10
Dependent Claim
24 words
The method according to claim 1, wherein programs provided for error removal are stored internally and/or externally at least partly in the service center.
Claim 11
Dependent Claim
19 words
The method according to claim 1, wherein the at least one error message is displayed in the service center.
Claim 12
Dependent Claim
200 words
An arrangement for automatically removing error in communications systems that are controlled by programs and that are connectable to a service center, comprising: the service center having a memory, in which memory at least one reference table is stored, which is influenced via input devices and which has error information specific to programs of the communications systems, respectively at least one program provided for error removal being allocated to said error information; the service center and the communications systems each having additional devices that are structured so that at least one error message formed for error indication in one of the communications systems is transmitted from said one of the communications system to the service center, the error information contained in the error message being compared in the service center with the stored error information, in case of agreement, the allocated at least one program provided for removal of the error is transmitted to the communications system by the service center, and the at least one transmitted program provided for error removal being stored in the communications system and being automatically incorporated into the current sequence of functions of the communications system; wherein errors are automatically removed without operator intervention.
Claim 13
Dependent Claim
200 words
An arrangement for automatically removing error in communications systems that are controlled by programs and that are connectable to a service center, comprising: the service center having a memory, in which memory at least one reference table is stored, which is influenced via input devices and which has error information specific to programs of the communications systems, respectively at least one program provided for error removal being allocated to said error information; the service center and the communications systems each having additional devices that are structured so that at least one error message formed for error indication in one of the communications systems is transmitted from said one of the communications system to the service center, the error information contained in the error message being compared in the service center with the stored error information, in case of agreement, the allocated at least one program provided for removal of the error is transmitted to the communications system by the service center, and the at least one transmitted program provided for error removal being stored in the communications system and being automatically incorporated into the current sequence of functions of the communications system; wherein errors are automatically removed without operator intervention.
Claim 14
Independent Claim
301 words
A method for automatically removing errors in communications systems that are controlled by programs and that are connectable to a service center, comprising the steps of: storing in the service center error information specific to programs of the communications systems, said error information respectively having at least one program provided for automatic error removal allocated thereto, the error information has an error class of the error, which designates at least one program, and an error number which specifies a cause of the error; storing in the service center identification information for the communications systems as part of the stored error information, the identification information having configuration data for a switching-oriented configuration of the respective communications system, the configuration data also being stored in the service center as part of the stored error information; transmitting at least one error message formed in a respective communication system of the communications systems from said respective communications system to the service center for indication of an error; comparing in the service center, message error information contained in the error message the stored error information, and if message identification information is contained in an error message, said message identification information is utilized in the comparison of the transmitted message error information and the stored error information; transmitting by the service center the at least one program provided for the removal of the error to the respective communications system, when the message error information contained in the error message corresponds to the stored error message in the step of comparing; storing the transmitted at least one program provided for error removal in the respective communications system and automatically incorporating the at least one program into a current sequence of functions of the respective communications system; and wherein each step of the method occurs automatically without operator intervention.
Claim 15
Independent Claim
301 words
A method for automatically removing errors in communications systems that are controlled by programs and that are connectable to a service center, comprising the steps of: storing in the service center error information specific to programs of the communications systems, said error information respectively having at least one program provided for automatic error removal allocated thereto, the error information has an error class of the error, which designates at least one program, and an error number which specifies a cause of the error; storing in the service center identification information for the communications systems as part of the stored error information, the identification information having configuration data for a switching-oriented configuration of the respective communications system, the configuration data also being stored in the service center as part of the stored error information; transmitting at least one error message formed in a respective communication system of the communications systems from said respective communications system to the service center for indication of an error; comparing in the service center, message error information contained in the error message the stored error information, and if message identification information is contained in an error message, said message identification information is utilized in the comparison of the transmitted message error information and the stored error information; transmitting by the service center the at least one program provided for the removal of the error to the respective communications system, when the message error information contained in the error message corresponds to the stored error message in the step of comparing; storing the transmitted at least one program provided for error removal in the respective communications system and automatically incorporating the at least one program into a current sequence of functions of the respective communications system; and wherein each step of the method occurs automatically without operator intervention.
Claim 16
Dependent Claim
58 words
The method according to claim 12, wherein incorporation of the transmitted at least one program provided for error removal into the current sequence of functions of the respective communications system is effected through replacement of at least one program previously incorporated into the sequence of functions of the respective communication system with the transmitted at least one program.
Claim 17
Dependent Claim
49 words
The method according to claim 12, wherein the method further comprises providing in the service center a reference table for allocation of types of errors specified by the error information to the programs provided for error removal, taking into account various switching-oriented and program-oriented configurations of the communications systems.
Claim 18
Dependent Claim
98 words
The method according to claim 12, wherein the incorporation of the at least one transmitted program provided for error removal ensues during operation of the respective communications system, by respectively loading said at least one program transmitted from the service center into at least one additional memory allocated to the respective communications system, and wherein, for replacement of an at least one program previously incorporated into the sequence of functions, an at least partial switching over takes place to the at least one program respectively loaded into the at least one additional memory and provided for error removal.
Claim 19
Dependent Claim
40 words
The method according to claim 12, wherein errors not removable by incorporation of the transmitted at least one program provided for error removal are logged in the service center, with indication of the identification information and of the error information.
Claim 20
Dependent Claim
24 words
The method according to claim 12, wherein programs provided for error removal are stored internally and/or externally at least partly in the service center.
Claim 21
Dependent Claim
19 words
The method according to claim 12, wherein the at least one error message is displayed in the service center.
References Cited (Backward Citations)
US5287505A
Cited
EP0347644A1
Cited
USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2002-05-24 | 2002-11-23 | 2003-05-25 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2006-05-24 | 2006-11-23 | 2007-05-25 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2010-05-24 | 2010-11-23 | 2011-05-25 | $7700.00 | Window Closed / Lapsed |