Patent US5881131A successfully refreshed from Google Patents.
US5881131A
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Analysis and validation system for provisioning network related facilities
Assignee: Verizon Patent and Licensing Inc
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Filing: 1997-06-27
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Granted: 1999-03-09
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Expires: 2017-06-27
Abstract
Abstract An administration system for a public switched telephone network (PSTN) includes a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria. When the service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by the service order processing system. The information includes customer identification data and customer facility data, and the information is maintained by the service order processing system without substantially altering the customer facility data.
Inventors
- 👤 Robert D. Farris
- 👤 Myron E. Harper
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-28 12:03
CPC Classifications
H; H04; H04L; H04L12/00; H04L12/28; H04L12/2854; H04L12/2856; H04L12/2869; H04L12/287; H04L12/2874; H04L12/2876; H04L67/00; H04M; H04M3/00; H04M3/22; H04M3/2254; H04M3/42; H04M3/4228; H04Q; H04Q3/00; H04Q3/0016; H04Q3/0062; H04L69/00; H04L69/30; H04L69/32; H04L69/322; H04L69/329; H04M7/00; H04M7/006; H04Q2213/00; H04Q2213/1316; H04Q2213/13504; H04Q2213/13515; H04Q2213/13521; H04Q2213/13526
Claims Analysis
Total Claims: 20
Claim 1
Independent Claim
252 words
An administration system for a communication network, comprising: a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system, when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data, and when the service request is determined by said service order processing system not to be provisionable, said service order processing system generating a manual provisioning request; an auxiliary database storing auxiliary data associated with the information stored by said service order processing system; and a work center interface system operatively connected to said service order processing system and said auxiliary database, said work center interface system receiving the manual provisioning request from said service order processing system and retrieving the auxiliary data from said auxiliary database, said work center interface system provisioning other facilities to execute the service request responsive to the auxiliary data and user interaction with said work center interface system.
Claim 2
Dependent Claim
252 words
An administration system for a communication network, comprising: a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system, when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data, and when the service request is determined by said service order processing system not to be provisionable, said service order processing system generating a manual provisioning request; an auxiliary database storing auxiliary data associated with the information stored by said service order processing system; and a work center interface system operatively connected to said service order processing system and said auxiliary database, said work center interface system receiving the manual provisioning request from said service order processing system and retrieving the auxiliary data from said auxiliary database, said work center interface system provisioning other facilities to execute the service request responsive to the auxiliary data and user interaction with said work center interface system.
Claim 3
Dependent Claim
198 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) receiving a service request from a customer requesting service for a customer location; (b) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (c) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data; and (d) when the service request is determined not to be provisionable, performing the following steps: (d1) generating a manual provisioning request; (d2) storing auxiliary data associated with the information being maintained without substantially altering the customer facility data; (d3) receiving the manual provisioning request; (d4) retrieving the auxiliary data from said auxiliary database; and (d5) provisioning other facilities to execute the service request responsive to the auxiliary data and user interaction.
Claim 4
Dependent Claim
198 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) receiving a service request from a customer requesting service for a customer location; (b) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (c) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data; and (d) when the service request is determined not to be provisionable, performing the following steps: (d1) generating a manual provisioning request; (d2) storing auxiliary data associated with the information being maintained without substantially altering the customer facility data; (d3) receiving the manual provisioning request; (d4) retrieving the auxiliary data from said auxiliary database; and (d5) provisioning other facilities to execute the service request responsive to the auxiliary data and user interaction.
Claim 5
Dependent Claim
233 words
An administration system for a public switched telephone network (PSTN), comprising: an auxiliary database storing auxiliary data; a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system, when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data, and when the service request is determined by said service order processing system not to be provisionable, said service order processing system generating a status request for retrieving the auxiliary data associated with the information stored by said service order processing system, said service order processing system again determining whether the service request is provisionable responsive to the service request and the predetermined criteria and the auxiliary data, and provisioning other facilities to execute the service request when the service request is determined to be provisionable.
Claim 6
Dependent Claim
233 words
An administration system for a public switched telephone network (PSTN), comprising: an auxiliary database storing auxiliary data; a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system, when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data, and when the service request is determined by said service order processing system not to be provisionable, said service order processing system generating a status request for retrieving the auxiliary data associated with the information stored by said service order processing system, said service order processing system again determining whether the service request is provisionable responsive to the service request and the predetermined criteria and the auxiliary data, and provisioning other facilities to execute the service request when the service request is determined to be provisionable.
Claim 7
Dependent Claim
61 words
An administration system for a public switched telephone network (PSTN) according to claim 3, further comprising a mechanized test system responsively connected to said service order processing system, wherein when said service order processing system again determines that the service request is not provisionable, said mechanized test system automatically testing the customer facilities to determine whether the customer facilities are operative.
Claim 8
Dependent Claim
201 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) storing auxiliary data; (b) receiving a service request from a customer requesting service for a customer location; (c) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (d) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data; and (e) when the service request is determined not to be provisionable, performing the following steps: (e1) generating a status request for retrieving the auxiliary data associated with the information; (e2) determining again whether the service request is provisionable responsive to the service request and the predetermined criteria and the auxiliary data; and (e3) provisioning other facilities to execute the service request when the service request is determined to be provisionable.
Claim 9
Dependent Claim
201 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) storing auxiliary data; (b) receiving a service request from a customer requesting service for a customer location; (c) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (d) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data; and (e) when the service request is determined not to be provisionable, performing the following steps: (e1) generating a status request for retrieving the auxiliary data associated with the information; (e2) determining again whether the service request is provisionable responsive to the service request and the predetermined criteria and the auxiliary data; and (e3) provisioning other facilities to execute the service request when the service request is determined to be provisionable.
Claim 10
Dependent Claim
46 words
In an administration system for a public switched telephone network (PSTN), a method according to claim 5, wherein when the service request is determined not provisionable, said method further comprising the step of automatically testing the customer facilities to determine whether the customer facilities are operative.
Claim 11
Dependent Claim
151 words
An administration system for a public switched telephone network (PSTN), comprising: a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria, when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data; and a verification system responsively connected to said service order processing system and verifying that the customer facilities provisioned by said service order processing system are correct.
Claim 12
Dependent Claim
151 words
An administration system for a public switched telephone network (PSTN), comprising: a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria, when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data; and a verification system responsively connected to said service order processing system and verifying that the customer facilities provisioned by said service order processing system are correct.
Claim 13
Dependent Claim
142 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) receiving a service request from a customer requesting service for a customer location; (b) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (c) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data; and (d) verifying that the customer facilities provisioned by said service order processing system are correct.
Claim 14
Dependent Claim
142 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) receiving a service request from a customer requesting service for a customer location; (b) determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (c) when the service request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data; and (d) verifying that the customer facilities provisioned by said service order processing system are correct.
Claim 15
Dependent Claim
176 words
An administration system for a public switched telephone network (PSTN), comprising: a soft-dial order system providing limited telephone service to customer facilities that have previously been requested to be disconnected, the limited telephone service permitting the customer facilities to initiate a service connect request; and a service order processing system responsively connected to said soft-dial order system, said service order processing system receiving the service connect request from a customer requesting service for a customer location, and determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria, when said service order processing system determines that the service connect request is provisionable, automatically provisioning the customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data.
Claim 16
Dependent Claim
176 words
An administration system for a public switched telephone network (PSTN), comprising: a soft-dial order system providing limited telephone service to customer facilities that have previously been requested to be disconnected, the limited telephone service permitting the customer facilities to initiate a service connect request; and a service order processing system responsively connected to said soft-dial order system, said service order processing system receiving the service connect request from a customer requesting service for a customer location, and determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria, when said service order processing system determines that the service connect request is provisionable, automatically provisioning the customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data.
Claim 17
Dependent Claim
161 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) providing limited telephone service to customer facilities that have previously been requested to be disconnected, the limited telephone service permitting the customer facilities to initiate a service connect request; (b) receiving a service connect request from a customer requesting service for a customer location; (b) determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (c) when the service connect request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data.
Claim 18
Dependent Claim
161 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) providing limited telephone service to customer facilities that have previously been requested to be disconnected, the limited telephone service permitting the customer facilities to initiate a service connect request; (b) receiving a service connect request from a customer requesting service for a customer location; (b) determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (c) when the service connect request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data.
Claim 19
Dependent Claim
131 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) receiving a service connect request from a customer requesting service for a customer location, and determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (b) when the service connect request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data.
Claim 20
Dependent Claim
131 words
In an administration system for a public switched telephone network (PSTN), a method comprising the steps of: (a) receiving a service connect request from a customer requesting service for a customer location, and determining whether the service connect request is provisionable responsive to the service connect request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system; (b) when the service connect request is determined to be provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service connect request based upon information including customer identification data and customer facility data, and the information being maintained without substantially altering the customer facility data.
References Cited (Backward Citations)
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