Claims Analysis
Total Claims: 5
Claim 1
Independent Claim
175 words
A system for a subscribing party to selectively retrieve communications from calling parties at a predetermined plurality of subscribing party Customer Premises Equipment (CPE) devices, each of said CPE devices placed at a different geographical location and having a corresponding communication address, the system comprising: a central office switch (COS) in electrical communication with said calling parties and said CPE devices, said COS adapted to identify communications from said calling parties which are directed to said subscribing party, place said identified communications on a call queue, and generate corresponding paging signals in a predetermined sequence for receipt by said CPE devices at their corresponding communication addresses; and identification means in electrical communication with said COS, said identification means adapted to receive a subscriber specific log-in number from one of said CPE devices selected by said subscribing party, identify a corresponding communication on said call queue, place said selected CPE device on an agent queue, mark said subscribing party as being available, and connect said corresponding communication to said subscribing party at said selected CPE device.
Claim 2
Independent Claim
175 words
A system for a subscribing party to selectively retrieve communications from calling parties at a predetermined plurality of subscribing party Customer Premises Equipment (CPE) devices, each of said CPE devices placed at a different geographical location and having a corresponding communication address, the system comprising: a central office switch (COS) in electrical communication with said calling parties and said CPE devices, said COS adapted to identify communications from said calling parties which are directed to said subscribing party, place said identified communications on a call queue, and generate corresponding paging signals in a predetermined sequence for receipt by said CPE devices at their corresponding communication addresses; and identification means in electrical communication with said COS, said identification means adapted to receive a subscriber specific log-in number from one of said CPE devices selected by said subscribing party, identify a corresponding communication on said call queue, place said selected CPE device on an agent queue, mark said subscribing party as being available, and connect said corresponding communication to said subscribing party at said selected CPE device.
Claim 3
Dependent Claim
17 words
A system as in claim 1, wherein said COS is provisioned with Automatic Call Distribution (ACD) architecture.
Claim 4
Independent Claim
143 words
A method for a subscribing party to selectively retrieve communications from calling parties at a predetermined plurality of subscribing party Customer Premises Equipment (CPE) devices, each of said CPE devices placed at a different geographical location and having a corresponding communication address, the method comprising the steps of: identifying communications from said calling parties which are directed to said subscribing party; placing said identified communications on a call queue; generating corresponding paging signals in a predetermined sequence for receipt by said CPE devices at their corresponding communication addresses; receiving a subscriber specific log-in number from one of said CPE devices selected by said subscribing party; identifying a corresponding communication on said call queue; placing said selected CPE device on an agent queue; marking said subscribing party as being available; and connecting said corresponding communication to said subscribing party at said selected CPE device.
Claim 5
Independent Claim
143 words
A method for a subscribing party to selectively retrieve communications from calling parties at a predetermined plurality of subscribing party Customer Premises Equipment (CPE) devices, each of said CPE devices placed at a different geographical location and having a corresponding communication address, the method comprising the steps of: identifying communications from said calling parties which are directed to said subscribing party; placing said identified communications on a call queue; generating corresponding paging signals in a predetermined sequence for receipt by said CPE devices at their corresponding communication addresses; receiving a subscriber specific log-in number from one of said CPE devices selected by said subscribing party; identifying a corresponding communication on said call queue; placing said selected CPE device on an agent queue; marking said subscribing party as being available; and connecting said corresponding communication to said subscribing party at said selected CPE device.