Passive telephone monitor to control collaborative systems

Claim 2

In a collaborative system comprising one or more computers connected together in a network and a voice telephone system, wherein at least one of the computers is connected to a voice telephone system, a method of managing shared workspaces, comprising the steps of: recognizing when a voice call is made from a calling party to a called party through the voice telephone system; communicating identification information for the voice call from the voice telephone system to the computer connected to the voice telephone system, wherein the identification information identifies the calling and called parties of the voice call; and establishing a shared workspace on the network separate from but in parallel with the voice call between the calling party's computer and the called party's computer.

Claim 3

The method of claim 1, wherein the identification information comprises automatic number identification (ANI) identifying the calling and called parties of the voice call.

Claim 4

The method of claim 1, further comprising the step of mapping phone numbers associated with the voice call between the calling and called parties to corresponding network addresses of the calling party's and called party's computers.

Claim 5

The method of claim 3, wherein the mapping step comprises the step of accessing a table on the connected computer associating network addresses for the calling party's and called party's computers with the phone numbers for the calling and called parties of the voice call.

Claim 6

The method of claim 1, further comprising the step of replicating selected information displayed on the calling party's computer at the called party's computer.

Claim 7

The method of claim 1, further comprising the step of replicating selected information displayed on the called party's computer at the calling party's computer.

Claim 8

A collaborative system for managing shared workspaces, comprising: (a) a plurality of computers connected together in a network, wherein at least one of the computers is connected to a voice telephone system; (b) means, performed by the computer connected to the voice telephone system, for recognizing when a voice call is made from a calling party identified by a calling number to a called party identified by a called number through the voice telephone system; (c) means, performed by the computer connected to the voice telephone system, for communicating identification information for the voice call from the voice telephone system to the computer connected to the voice telephone system, wherein the identification information identifies the calling and called numbers of the voice call; and (d) means, performed by the computer connected to the voice telephone system, for establishing a shared workspace on the network separate from but in parallel with the voice call between the calling party's computer and the called party's computer.

Claim 9

A collaborative system for managing shared workspaces, comprising: (a) a plurality of computers connected together in a network, wherein at least one of the computers is connected to a voice telephone system; (b) means, performed by the computer connected to the voice telephone system, for recognizing when a voice call is made from a calling party identified by a calling number to a called party identified by a called number through the voice telephone system; (c) means, performed by the computer connected to the voice telephone system, for communicating identification information for the voice call from the voice telephone system to the computer connected to the voice telephone system, wherein the identification information identifies the calling and called numbers of the voice call; and (d) means, performed by the computer connected to the voice telephone system, for establishing a shared workspace on the network separate from but in parallel with the voice call between the calling party's computer and the called party's computer.

Claim 10

The system of claim 7, wherein the identification information comprises automatic number identification (ANI) identifying the calling and called numbers of the voice call.

Claim 11

The system of claim 7, wherein one of the computers further comprises means for mapping the calling and called numbers of the voice call to corresponding network addresses of the calling party's and called party's computers.

Claim 12

The system of claim 9, wherein the means for mapping comprises means for accessing a table on one of the computers associating network addresses for the calling party's and called party's computers with the calling and called numbers.

Claim 13

The system of claim 7, wherein the means for establishing further comprises means for initiating a session between the calling party's and called party's computers on the network associated with the calling and called numbers of the voice call, so that the calling party's and called party's computers access the shared workspace across the network.

Claim 14

The system of claim 7, further comprising means for replicating selected information displayed on the calling party's computer at the called party's computer.

Claim 15

The system of claim 7, further comprising means for replicating selected information displayed on the called party's computer at the calling party's computer.

Claim 16

A program storage device readable by a computer, tangibly embodying a program of instructions executable by the computer to perform method steps for managing shared workspaces, the method comprising the steps of: recognizing when a voice call is made from a calling party to a called party through a voice telephone system; communicating identification information for the voice call from the voice telephone system to a computer connected to a voice telephone system, wherein the identification information identifies the calling and called parties of the voice call; and establishing a shared workspace on a network separate from but in parallel with the voice call between the calling party's computer and the called party's computer.

Claim 17

A program storage device readable by a computer, tangibly embodying a program of instructions executable by the computer to perform method steps for managing shared workspaces, the method comprising the steps of: recognizing when a voice call is made from a calling party to a called party through a voice telephone system; communicating identification information for the voice call from the voice telephone system to a computer connected to a voice telephone system, wherein the identification information identifies the calling and called parties of the voice call; and establishing a shared workspace on a network separate from but in parallel with the voice call between the calling party's computer and the called party's computer.

Claim 18

The program storage device of claim 14, wherein the identification information comprises automatic number identification (ANI) identifying the calling and called parties.

Claim 19

The program storage device of claim 14, wherein the method further comprises the step of mapping phone numbers associated with the calling and called parties to corresponding network addresses of the calling party's and called party's computers.

Claim 20

The program storage device of claim 16, wherein the mapping step comprises the step of accessing a table on the connected computer associating network addresses for the calling party's and called party's computers with extension numbers for the calling and called parties.

Claim 21

The program storage device of claim 14, wherein the method further comprises the step of replicating selected information displayed on the calling party's computer at the called party's computer.

Claim 22

The program storage device of claim 14, wherein the method further comprises the step of replicating selected information displayed on the called party's computer at the calling party's computer.