Patent US5652866A successfully refreshed from Google Patents.
US5652866A
Expired / Lapsed
US
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Collaborative working method and system for a telephone to interface with a collaborative working application
Assignee: Genesys Cloud Services Inc
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Filing: 1994-08-26
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Granted: 1997-07-29
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Expires: 2014-08-26
Abstract
Abstract A programmable workstation for collaborative working in a network comprises a conventional operating system and network control layer for controlling physical routing of data between nodes. A collaborative application subsystem which interfaces with conventional telephones is responsive to a predetermined call from a collaboration call manager to establish the call manager at the node to handle incoming events which are not specific to any application program instances at the node.
Inventors
- 👤 Barry Keith Aldred
- 👤 Howard Shelton Lambert
- 👤 Harry David Mitchell
- 👤 Gordon W. Bonsall
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-26 09:55
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/56; H04M3/567; H04L; H04L12/00; H04L12/02; H04L12/16; H04L12/18; H04L12/1813; H04L9/00; H04L9/40
Claims Analysis
Total Claims: 12
Claim 1
Independent Claim
143 words
A method of processing an outgoing call from a computer to a conventional telephone over a telephone network, the computer including collaborative support software and means for interfacing to the telephone network, the method comprising the steps, executed by the collaborative support software, of: receiving from an application executing on the computer a request to establish a telephone call to the conventional telephone, establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and responsive to such a detection, sending a message simulating a connection message from the conventional telephone to said application, said connection message comprising an identifier representing said conventional telephone.
Claim 2
Independent Claim
143 words
A method of processing an outgoing call from a computer to a conventional telephone over a telephone network, the computer including collaborative support software and means for interfacing to the telephone network, the method comprising the steps, executed by the collaborative support software, of: receiving from an application executing on the computer a request to establish a telephone call to the conventional telephone, establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and responsive to such a detection, sending a message simulating a connection message from the conventional telephone to said application, said connection message comprising an identifier representing said conventional telephone.
Claim 3
Dependent Claim
34 words
A method as claimed in claim 1, further including the step of sending to the conventional telephone an indication of the identity of the computer after the step of establishing a telephone call therewith.
Claim 4
Independent Claim
36 words
A method as claimed in either of claims 1 or 2 wherein, the connection message simulates a share request, said share request comprising data naming an application sharing set, a target application and a destination node.
Claim 5
Independent Claim
140 words
A method of processing an incoming call from a conventional telephone to a computer (C) over a telephone network (TN), the computer including collaborative support software and means for interfacing to the telephone network, the method comprising the steps executed by the collaborative support software of: receiving from the telephone network a request to establish a telephone call to the computer, establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and responsive to such a detection, sending a message simulating a connection from the conventional telephone to the application, said connection message comprising an identifier representing the conventional telephone.
Claim 6
Independent Claim
140 words
A method of processing an incoming call from a conventional telephone to a computer (C) over a telephone network (TN), the computer including collaborative support software and means for interfacing to the telephone network, the method comprising the steps executed by the collaborative support software of: receiving from the telephone network a request to establish a telephone call to the computer, establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and responsive to such a detection, sending a message simulating a connection from the conventional telephone to the application, said connection message comprising an identifier representing the conventional telephone.
Claim 7
Dependent Claim
34 words
A method as claimed in claim 4, further including the step of sending to the conventional telephone an indication of the identity of the computer after the step of establishing a telephone call therewith.
Claim 8
Independent Claim
36 words
A method as claimed in either of claims 4 or 5, wherein the connection message simulates a share request, said share request comprising data naming an application sharing set, a target application and a destination node.
Claim 9
Independent Claim
148 words
A system for processing an outgoing call from a computer (C) to a conventional telephone (CT) over a telephone network (TN), the computer including collaborative support software and means for interfacing to the telephone network, the collaborative support software comprising: means for receiving from an application executing on the computer a request to establish a telephone call to the conventional telephone, means for establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, means for detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and means, responsive to said means for detecting, for sending a message simulating a connection message from the conventional telephone to said application, said connection message comprising an identifier representing said conventional telephone.
Claim 10
Independent Claim
148 words
A system for processing an outgoing call from a computer (C) to a conventional telephone (CT) over a telephone network (TN), the computer including collaborative support software and means for interfacing to the telephone network, the collaborative support software comprising: means for receiving from an application executing on the computer a request to establish a telephone call to the conventional telephone, means for establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, means for detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and means, responsive to said means for detecting, for sending a message simulating a connection message from the conventional telephone to said application, said connection message comprising an identifier representing said conventional telephone.
Claim 11
Independent Claim
139 words
A system for processing an incoming call from a conventional telephone to a computer (C) over a telephone network (TN), the computer including collaborative support software and means for interfacing to the telephone network, comprising: means for receiving from the telephone network a request to establish a telephone call to the computer, means for establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, means for detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and means, responsive to said means for detecting, for sending a message simulating a connection message from the conventional telephone to said application, said connection message comprising an identifier representing said conventional telephone.
Claim 12
Independent Claim
139 words
A system for processing an incoming call from a conventional telephone to a computer (C) over a telephone network (TN), the computer including collaborative support software and means for interfacing to the telephone network, comprising: means for receiving from the telephone network a request to establish a telephone call to the computer, means for establishing, in response to the request, a telephone call from the interface means to the conventional telephone over the telephone network, means for detecting that an identification message has not been received from the conventional telephone within a predetermined period of time, said identification message containing a field identifying a called device, and means, responsive to said means for detecting, for sending a message simulating a connection message from the conventional telephone to said application, said connection message comprising an identifier representing said conventional telephone.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2000-07-28 | 2001-01-27 | 2001-07-29 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2004-07-28 | 2005-01-27 | 2005-07-29 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2008-07-28 | 2009-01-27 | 2009-07-29 | $7700.00 | Window Closed / Lapsed |