Selective call communication system having adaptive voice data entry

Claim 2

A selective call communication system comprising: a database memory for storing a database associating a speech Voice User ID to a subscriber ID for one or more subscribers of the selective call communication system; a lexicon memory for storing a lexicon including at least one speech Voice User ID that is associated with a subscriber ID for the one or more subscribers of the selective call communication system; a monitor, coupled to the database memory and to the lexicon memory, for monitoring user system statistics for the selective call communication system and accumulating the user system statistics in the database, the monitor further defining the lexicon in the lexicon memory for including in the lexicon the at least one speech Voice User ID based on the accumulated user system statistics to determine a subset of the more active subscribers, rank ordering the one or more subscriber IDs according to the user system statistics, and grouping a set of the rank ordered one or more subscriber IDs to include at least one speech Voice User ID in the lexicon for voice data entry; an input for receiving a voice data; a controller, coupled to the input and to the lexicon memory, for comparing the voice data to the at least one speech Voice User ID in the lexicon for determining a match between the voice data and one of the at least one speech Voice User ID of the lexicon, for selecting a subscriber ID associated with a matching speech Voice User ID for the selective call communication system, and for sending a selective call message to one or more recipient remote units corresponding to the selected subscriber ID; and a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console.

Claim 3

The selective call communication system of claim 1, further comprising: a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console for assistance by an operator.

Claim 4

The selective call communication system of claim 2, further comprising: a speech playback unit, coupled to the system console and to the controller and response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, playing back the voice data at the system console for audible reception by an operator.

Claim 5

A paging system comprising: a database memory for storing a database associating a speech Voice User ID to a subscriber ID for one or more subscribers of the paging system; a lexicon memory for storing a lexicon including at least one speech Voice User ID that is associated with a subscriber ID for the one or more active subscribers of the paging system; a monitor, coupled to the database memory and to the lexicon memory, for monitoring user system statistics for the paging system and accumulating the user system statistics in the database, the monitor further defining the lexicon in the lexicon memory for including in the lexicon the at least one speech Voice User ID based on the accumulated user system statistics to determine a subset of the more active subscribers, rank ordering the one or more subscriber IDs according to the user system statistics, and grouping a set of the rank ordered one or more subscriber IDs to include at least one speech Voice User ID in the lexicon for voice data entry; a paging input for receiving a voice data for selecting a subscriber ID for the paging system; a controller, coupled to the paging input and to the lexicon memory, for comparing the voice data to the at least one speech Voice User ID in the defined lexicon for determining a match between the voice data and one of the at least one speech Voice User ID of the defined lexicon, and for selecting a subscriber ID associated with a matching speech Voice User ID for the paging system; a message memory coupled to the controller for storing a message including a pager address information associated with the selected subscriber ID; an output controller for sending the message to one or more recipient paging units corresponding to the pager address information associated with the selected subscriber ID; and a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console.

Claim 6

A paging system comprising: a database memory for storing a database associating a speech Voice User ID to a subscriber ID for one or more subscribers of the paging system; a lexicon memory for storing a lexicon including at least one speech Voice User ID that is associated with a subscriber ID for the one or more active subscribers of the paging system; a monitor, coupled to the database memory and to the lexicon memory, for monitoring user system statistics for the paging system and accumulating the user system statistics in the database, the monitor further defining the lexicon in the lexicon memory for including in the lexicon the at least one speech Voice User ID based on the accumulated user system statistics to determine a subset of the more active subscribers, rank ordering the one or more subscriber IDs according to the user system statistics, and grouping a set of the rank ordered one or more subscriber IDs to include at least one speech Voice User ID in the lexicon for voice data entry; a paging input for receiving a voice data for selecting a subscriber ID for the paging system; a controller, coupled to the paging input and to the lexicon memory, for comparing the voice data to the at least one speech Voice User ID in the defined lexicon for determining a match between the voice data and one of the at least one speech Voice User ID of the defined lexicon, and for selecting a subscriber ID associated with a matching speech Voice User ID for the paging system; a message memory coupled to the controller for storing a message including a pager address information associated with the selected subscriber ID; an output controller for sending the message to one or more recipient paging units corresponding to the pager address information associated with the selected subscriber ID; and a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console.

Claim 7

The paging system of claim 4, further comprising: a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console for assistance by an operator.

Claim 8

The paging system of claim 4, further comprising: a speech playback unit, coupled to the system console and to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, playing back the voice data at the system console for audible reception by an operator.

Claim 9

A paging system comprising: a database memory for storing a database associating a speech Voice User ID to a subscriber ID for one or more subscribers of the paging system; a lexicon memory for storing a lexicon including at least one speech Voice User ID that is associated with a subscriber ID for the one or more active subscribers of the paging system; a monitor, coupled to the database memory and to the lexicon memory, for monitoring user system statistics for the paging system and accumulating the user system statistics in the database to determine a subset of the more active subscribers, rank ordering the one or more subscriber IDs according to the user system statistics, and grouping a set of the rank ordered one or more subscriber IDs to include at least one speech Voice User ID in the lexicon for voice data entry, the monitor further defining the lexicon in the lexicon memory for including in the lexicon the at least one speech Voice User ID based on the accumulated user system statistics; a paging input for receiving a voice data for selecting a subscriber ID for the paging system; a controller, coupled to the paging input and to the lexicon memory, for comparing the voice data to the at least one speech Voice User ID in the defined lexicon for determining a match between the voice data and one of the at least one speech Voice User ID of the defined lexicon, and for selecting a subscriber ID associated with a matching speech Voice User ID for the paging system; a message memory coupled to the controller for storing a message including a pager address information associated with the selected subscriber ID; a paging encoder, coupled to the message memory and to the controller, for encoding a message for sending the encoded message to one or more recipient paging units that correspond to the pager address information associated with the selected subscriber ID; an output controller, coupled to the paging encoder and to the controller, for sending the encoded message to the one or more recipient paging units; a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console for assistance by an operator; and a speech playback unit, coupled to the system console and to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, playing back the voice data at the system console for audible reception by an operator.

Claim 10

A paging system comprising: a database memory for storing a database associating a speech Voice User ID to a subscriber ID for one or more subscribers of the paging system; a lexicon memory for storing a lexicon including at least one speech Voice User ID that is associated with a subscriber ID for the one or more active subscribers of the paging system; a monitor, coupled to the database memory and to the lexicon memory, for monitoring user system statistics for the paging system and accumulating the user system statistics in the database to determine a subset of the more active subscribers, rank ordering the one or more subscriber IDs according to the user system statistics, and grouping a set of the rank ordered one or more subscriber IDs to include at least one speech Voice User ID in the lexicon for voice data entry, the monitor further defining the lexicon in the lexicon memory for including in the lexicon the at least one speech Voice User ID based on the accumulated user system statistics; a paging input for receiving a voice data for selecting a subscriber ID for the paging system; a controller, coupled to the paging input and to the lexicon memory, for comparing the voice data to the at least one speech Voice User ID in the defined lexicon for determining a match between the voice data and one of the at least one speech Voice User ID of the defined lexicon, and for selecting a subscriber ID associated with a matching speech Voice User ID for the paging system; a message memory coupled to the controller for storing a message including a pager address information associated with the selected subscriber ID; a paging encoder, coupled to the message memory and to the controller, for encoding a message for sending the encoded message to one or more recipient paging units that correspond to the pager address information associated with the selected subscriber ID; an output controller, coupled to the paging encoder and to the controller, for sending the encoded message to the one or more recipient paging units; a system console coupled to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, the controller routing a call handling operation to the system console for assistance by an operator; and a speech playback unit, coupled to the system console and to the controller and in response to the controller determining that no match is found between the voice data and the at least one speech Voice User ID of the defined lexicon, playing back the voice data at the system console for audible reception by an operator.