Patent US5506893A successfully refreshed from Google Patents.
US5506893A
Expired / Lapsed
US
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Telecommunication network arrangement for providing real time access to call records
Assignee: AT&T Inc
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Filing: 1994-11-29
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Granted: 1996-04-09
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Expires: 2014-11-29
Abstract
Abstract A facility is provided in a telecommunications network so that a record containing details about an associated call may be delivered to a customer in real time during the progression of the call and/or immediately after the call has been terminated.
Inventors
- 👤 Thomas H. Buscher
- 👤 Teresa J. Coutre
- 👤 Marianne J. Franklin
- 👤 Brian D. Freeman
- 👤 Wayne E. Relyea
- 👤 Edward N. Shipley
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-28 18:07
CPC Classifications
H; H04; H04M; H04M15/00; H04M15/44; H04M2215/00; H04M2215/01; H04M2215/0104
Claims Analysis
Total Claims: 16
Claim 1
Independent Claim
189 words
A method of processing a billing record in a telecommunications system comprising the steps of responsive to receipt of a call placed by a caller, (a) sending a request to a centralized database requesting routing information indicative of the way in which said call is to be routed and (b) creating a call record to track details relating to said call, responsive to receipt of said routing information, directing said call toward its intended destination identified as a function of said routing information, responsive to said routing information including a predetermined indicator, inserting said indicator in said call record and sending said call record to a data server, at said data server, sending said call data record to a billing system if the associated call has been terminated and the call record contains a duration of time other than zero for the duration of the associated call, and responsive to said call record containing said indicator, storing a copy of the call record in a memory that may be accessed by a customer associated with the call record, in which said customer is located external to said telecommunications system.
Claim 2
Independent Claim
189 words
A method of processing a billing record in a telecommunications system comprising the steps of responsive to receipt of a call placed by a caller, (a) sending a request to a centralized database requesting routing information indicative of the way in which said call is to be routed and (b) creating a call record to track details relating to said call, responsive to receipt of said routing information, directing said call toward its intended destination identified as a function of said routing information, responsive to said routing information including a predetermined indicator, inserting said indicator in said call record and sending said call record to a data server, at said data server, sending said call data record to a billing system if the associated call has been terminated and the call record contains a duration of time other than zero for the duration of the associated call, and responsive to said call record containing said indicator, storing a copy of the call record in a memory that may be accessed by a customer associated with the call record, in which said customer is located external to said telecommunications system.
Claim 3
Dependent Claim
25 words
The method set forth in claim 1 wherein said step of storing includes the step of delivering said call record when said call is completed.
Claim 4
Dependent Claim
26 words
The method set forth in claim 1 wherein said step of storing includes the step of delivering said call record during the progression of said call.
Claim 5
Dependent Claim
27 words
The method set forth in claim 1 wherein said step of storing includes the step of storing said call record in a database specific to said customer.
Claim 6
Dependent Claim
23 words
The method set forth in claim 4 wherein said step of storing includes the step of allowing said customer to access said database.
Claim 7
Dependent Claim
33 words
The method set forth in claim 1 wherein said step of storing includes the step of automatically supplying said call record via a datapath extending to data receiving facilities provided by said customer.
Claim 8
Independent Claim
128 words
A method of processing a call in a telecommunications system comprising the steps of receiving a call from a caller and directing said call toward its destination, creating a call record associated with said call and inserting details relating to said call in said call record, said details including at least calling and called telephone numbers, forwarding said call to a destination identified from information derived as a function of said called telephone number, and thereafter sending said call record to a billing system and responsive to said call record containing a predetermined identifier included in said information, storing said call record in memory and allowing a customer associated with said call to access said stored call record from a location that is external to said telecommunications system.
Claim 9
Independent Claim
128 words
A method of processing a call in a telecommunications system comprising the steps of receiving a call from a caller and directing said call toward its destination, creating a call record associated with said call and inserting details relating to said call in said call record, said details including at least calling and called telephone numbers, forwarding said call to a destination identified from information derived as a function of said called telephone number, and thereafter sending said call record to a billing system and responsive to said call record containing a predetermined identifier included in said information, storing said call record in memory and allowing a customer associated with said call to access said stored call record from a location that is external to said telecommunications system.
Claim 10
Dependent Claim
25 words
The method set forth in claim 7 wherein said step of storing includes the step of delivering said call record when said call is completed.
Claim 11
Dependent Claim
26 words
The method set forth in claim 7 wherein said step of storing includes the step of delivering said call record during the progression of said call.
Claim 12
Dependent Claim
27 words
The method set forth in claim 7 wherein said step of creating includes the step of storing said call record in a database specific to said customer.
Claim 13
Dependent Claim
22 words
The method set forth in claim 10 wherein said step of storing includes the step of providing customer access to said database.
Claim 14
Dependent Claim
28 words
The method set forth in claim 1 wherein said step of storing includes the step of automatically supplying said call record via a datapath extending to said customer.
Claim 15
Dependent Claim
45 words
The method set forth in claim 1 wherein said step of receiving and forwarding includes the step of sending a request requesting routing information for said call to a centralized database and routing said call to a destination identified as a function of said information.
Claim 16
Dependent Claim
80 words
The method set forth in claim 13 wherein said call is received at an origination switch and forwarded to a destination switch and wherein said step of creating includes the steps of responsive to said information containing a predetermined indicator, sending a request to said destination switch requesting the identity of switching equipment used to forward said call from said destination switch to said intended destination, and responsive to receipt of said identity, including said identity in said call record.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 1999-04-09 | 1999-10-09 | 2000-04-09 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2003-04-09 | 2003-10-09 | 2004-04-09 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2007-04-09 | 2007-10-09 | 2008-04-09 | $7700.00 | Window Closed / Lapsed |