Patent US5450488A successfully refreshed from Google Patents.
← Back to Patent Explorer
US5450488A Expired / Lapsed US ⏱️ 0.0 years remaining

Multiple service voice messaging system

Assignee: Qwest Communications International Inc
•
Filing: 1994-03-02
•
Granted: 1995-09-12
•
Expires: 2014-03-02
📄 Original PDF 🌐 Google Patents 🔄 Sync Now

Abstract

Abstract A centralized multiple service voice messaging system. Additional directory numbers are dedicated to the message service system. The central office switching processor is programmed to forward calls dialed to these dedicated directory numbers to the voice mail system. The voice mail system, in turn, is programmed to recognize these numbers and perform a service based on the directory number dialed by the calling party and, in some cases, the directory number of the calling party.

Inventors

  • 👤 John B. Pugaczewski
  • 👤 Mark S. Maize

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-30 14:38
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/50; H04M3/53; H04M3/533; H04M2242/00; H04M2242/22; H04M3/42025; H04M3/42034; H04M3/42059; H04M3/42085; H04M3/42102; H04M3/53333; H04M3/53358; H04Q; H04Q3/00; H04Q3/72

Claims Analysis

Total Claims: 22
Claim 1
Independent Claim 96 words
An interface to access a plurality of types of service in a voice messaging system, said interface comprising: at least one dedicated telephone line devoted to each of said types of service, each said dedicated telephone line identified by a dedicated directory number and operatively associated with said voice messaging system; means operatively associated with said voice messaging system, for forwarding to said voice messaging system a call made from a calling telephone line to one of said dedicated telephone lines; and means, operatively associated with said voice messaging system for recognizing said dedicated directory numbers.
Claim 2
Dependent Claim 96 words
An interface to access a plurality of types of service in a voice messaging system, said interface comprising: at least one dedicated telephone line devoted to each of said types of service, each said dedicated telephone line identified by a dedicated directory number and operatively associated with said voice messaging system; means operatively associated with said voice messaging system, for forwarding to said voice messaging system a call made from a calling telephone line to one of said dedicated telephone lines; and means, operatively associated with said voice messaging system for recognizing said dedicated directory numbers.
Claim 3
Dependent Claim 22 words
An Interface according to claim 1 further including means, operatively associated with said voice messaging system, for identifying said calling telephone line.
Claim 4
Dependent Claim 26 words
An interface according to claim 2 wherein said identifying means includes: an input/output processor, and a simplified message desk interface operatively associated with said input/output processor.
Claim 5
Dependent Claim 54 words
An interface according to claim 1 wherein said recognizing means includes: a multiline hunt group operatively associated with said voice messaging system; an input/output processor operatively associated with said voice messaging system; a plurality of terminals operatively associated with said voice messaging system; and a matching look-up table associated with said voice messaging system.
Claim 6
Dependent Claim 16 words
An interface according to claim 2 wherein the aforesaid types of service include rapid message retrieval.
Claim 7
Dependent Claim 15 words
An interface according to claim 1 wherein said types of service include business voice messaging.
Claim 8
Dependent Claim 15 words
An interface according to claim 1 wherein said types of service include residential voice messaging.
Claim 9
Dependent Claim 14 words
An interface according to claim 1 wherein said types of service include advertising bulletins.
Claim 10
Dependent Claim 14 words
An interface according to claim 1 wherein said types of service include time service.
Claim 11
Dependent Claim 14 words
An interface according to claim 1 wherein said types of service include weather service.
Claim 12
Dependent Claim 17 words
An interface according to claim 1 wherein said dedicated telephone lines are configured to always appear busy.
Claim 13
Dependent Claim 30 words
An interface according to claim 1 wherein said forwarding means includes an input/output processor programmed to forward to a multiline hunt group all calls placed to said dedicated telephone lines.
Claim 14
Independent Claim 84 words
A method for providing a plurality of types of services in a voice messaging system comprising the steps of: devoting at least one dedicated telephone line to each of said types of services; forwarding to said voice messaging system calls made from a calling telephone line to one of said dedicated telephone lines; identifying said one of said dedicated telephone lines to said voice messaging system; and providing a service to said calling telephone line dependent upon the results of said step of identifying.
Claim 15
Independent Claim 84 words
A method for providing a plurality of types of services in a voice messaging system comprising the steps of: devoting at least one dedicated telephone line to each of said types of services; forwarding to said voice messaging system calls made from a calling telephone line to one of said dedicated telephone lines; identifying said one of said dedicated telephone lines to said voice messaging system; and providing a service to said calling telephone line dependent upon the results of said step of identifying.
Claim 16
Dependent Claim 35 words
A method according to claim 13 further including the steps of: providing a number associated with said calling telephone line to said voice messaging system; and comparing said number to a matching look up table.
Claim 17
Dependent Claim 19 words
A method according to claim 14 wherein the aforesaid step of providing a service includes providing rapid message retrieval.
Claim 18
Dependent Claim 38 words
A method according to claim 13 further including, prior to said step of forwarding, the step of programming an input/output processor to forward call information for calls placed to said dedicated telephone lines to a multiline hunt group.
Claim 19
Dependent Claim 26 words
A method according to claim 13 further including, prior to said step of forwarding, the step of configuring said dedicated telephone lines to always appear busy.
Claim 20
Dependent Claim 132 words
In a telephone network including: a plurality of access lines; a multiline hunt group operatively associated with said telephone network; an input/output processor operatively associated with said telephone network; a simplified message desk interface operatively associated with said input/output processor; and a voice mail system operatively associated with said simplified standard message desk interface and said multiline hunt group for providing a plurality of types of voice messaging services, the improvement comprising: a plurality of dedicated lines each identified by a dedicated directory number, each of said dedicated lines associated with a particular one of said types of voice messaging services and operatively associated with said telephone network; wherein said input/output processor is programmed to forward to said multiline hunt group calls made from said access lines to said dedicated directory numbers.
Claim 21
Dependent Claim 132 words
In a telephone network including: a plurality of access lines; a multiline hunt group operatively associated with said telephone network; an input/output processor operatively associated with said telephone network; a simplified message desk interface operatively associated with said input/output processor; and a voice mail system operatively associated with said simplified standard message desk interface and said multiline hunt group for providing a plurality of types of voice messaging services, the improvement comprising: a plurality of dedicated lines each identified by a dedicated directory number, each of said dedicated lines associated with a particular one of said types of voice messaging services and operatively associated with said telephone network; wherein said input/output processor is programmed to forward to said multiline hunt group calls made from said access lines to said dedicated directory numbers.
Claim 22
Dependent Claim 17 words
A telephone network according to claim 18 wherein said dedicated lines are configured to always appear busy.

References Cited (Backward Citations)

US5027384A Cited
US4878240A Cited
US4926462A Cited
US5029196A Cited
US4980906A Cited
US5012511A Cited
US5060255A Cited

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 1998-09-11 1999-03-13 1999-09-12 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2002-09-11 2003-03-13 2003-09-12 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2006-09-11 2007-03-13 2007-09-12 $7700.00 Window Closed / Lapsed

Assigned Categories & Tags

No categories assigned to this patent yet.

Assign Category Tag