Private branch exchange adapted for telemarketing

Claim 2

A private branch exchange for establishing a telephone call between a first telephone terminal and a second telephone terminal, comprising: (a) a call handler; (b) receiving means, associated with said call handler, for receiving signals from a host computer identifying said first and second telephone terminals; (c) first call setup means, associated with said call handler, for transmitting from said call handler a first call setup signal to a virtual terminal interface; (d) first call answer means, associated with said virtual terminal interface, for transmitting, without initiation by a corresponding signal from a telephone terminal and automatically in response to said first call setup signal, a first call answer signal from said virtual terminal interface to said call handler; (e) second call setup means, associated with said call handler, for transmitting from said call handler a second call setup signal to a destination interface associated with said second telephone terminal; (f) second call answer means, associated with said destination interface, for transmitting, upon initiation by a corresponding signal from said second telephone terminal, a second call answer signal from said destination interface to said call handler; (g) third call setup means, associated with said call handler, for transmitting from said call handler a third call setup signal to a physical terminal interface associated with said first telephone terminal; (h) third call answer means, associated with said physical terminal interface, for transmitting, upon initiation by a corresponding signal from said first telephone terminal, a third call answer signal from said physical terminal interface to said call handler; and (i) switching means for establishing, following receipt by said call handler of said third call answer signal, a communication path between said first telephone terminal and said second telephone terminal for said telephone call.

Claim 3

A private branch exchange as in claim 1, further comprising call disconnect means, associated with said call handler, for transmitting, upon initiation by a signal from said host computer, a call disconnect signal to said virtual terminal interface.

Claim 4

A private branch exchange as in claim 1, wherein said destination interface comprises a network interface.

Claim 5

A private branch exchange as in claim 1, further comprising selecting means associated with said host computer for selecting the identity of said first and second telephone terminals.

Claim 6

A private branch exchange as in claim 4, wherein said call handler comprises means for transmitting a status signal to said host computer identifying said first telephone terminal as idle, and wherein said selecting means comprises means for selecting the identity of said first telephone terminal in response to said status signal.

Claim 7

A private branch exchange as in claim 4, further comprising a computer terminal associated with said first telephone terminal and data base means associated with said host computer for providing data to said computer terminal regarding said call.

Claim 8

A private branch exchange as in claim 6, wherein said call handler comprises means for providing a signal to said host computer indicating the existence of said communication path between said first telephone terminal and said second telephone terminal, and said data base means comprises means for providing said data in response to said signal.

Claim 9

A private branch exchange as in claim 1, wherein said virtual terminal interface comprises a signaling algorithm executed by a digital computer.

Claim 10

A private branch exchange for controlling a telephone terminal through a computer terminal associated with said telephone terminal, comprising: (a) a call handler; (b) registering means, associated with said call handler, for registering, in response to a registration signal transmitted from said telephone terminal or said computer terminal, said telephone terminal for said controlling; (c) directing means, associated with said call handler, for directing to a registration terminal interface, subsequent to said registering, first telephone call signaling messages for a signaling part of a physical terminal interface associated with said telephone terminal; (d) signaling means, associated with said registration terminal interface, for transmitting second telephone call signaling messages to said call handler, said second telephone call signaling messages replacing telephone call signaling messages received by said call handler from said signaling part in the absence of said registering; and (e) receiving means, associated with said registration terminal interface, for receiving command signals responsive to computer signals from said computer terminal, said command signals initiating said second telephone call signaling messages.

Claim 11

A private branch exchange for controlling a telephone terminal through a computer terminal associated with said telephone terminal, comprising: (a) a call handler; (b) registering means, associated with said call handler, for registering, in response to a registration signal transmitted from said telephone terminal or said computer terminal, said telephone terminal for said controlling; (c) directing means, associated with said call handler, for directing to a registration terminal interface, subsequent to said registering, first telephone call signaling messages for a signaling part of a physical terminal interface associated with said telephone terminal; (d) signaling means, associated with said registration terminal interface, for transmitting second telephone call signaling messages to said call handler, said second telephone call signaling messages replacing telephone call signaling messages received by said call handler from said signaling part in the absence of said registering; and (e) receiving means, associated with said registration terminal interface, for receiving command signals responsive to computer signals from said computer terminal, said command signals initiating said second telephone call signaling messages.

Claim 12

A private branch exchange as in claim 9, wherein said registration terminal interface comprises a signaling algorithm executed by a digital computer.

Claim 13

A private branch exchange as in claim 9, further comprising a host computer, in communication with said computer terminal and said call handler, for initiating said command signals in response to said computer signals.

Claim 14

A private branch exchange for establishing a telephone call between a first telephone terminal and a second telephone terminal, comprising: (a) a call handler; (b) registering means, associated with said call handler, for registering, in response to a registration signal transmitted from said first telephone terminal or a computer terminal associated with said first telephone terminal, said first telephone terminal; (c) directing means, associated with said call handler, for directing to a registration terminal interface, subsequent to said registering, a call setup signal initiated from said second telephone terminal and intended for a signaling part of a physical terminal interface associated with said first telephone terminal; (d) call answer means, associated with said registration terminal interface, for transmitting a call answer signal from said registration terminal interface to said call handler; and (e) switching means for establishing, following receipt by said call handler of said call answer signal, a communication path between said first telephone terminal and said second telephone terminal for said telephone call.

Claim 15

A private branch exchange for establishing a telephone call between a first telephone terminal and a second telephone terminal, comprising: (a) a call handler; (b) registering means, associated with said call handler, for registering, in response to a registration signal transmitted from said first telephone terminal or a computer terminal associated with said first telephone terminal, said first telephone terminal; (c) directing means, associated with said call handler, for directing to a registration terminal interface, subsequent to said registering, a call setup signal initiated from said second telephone terminal and intended for a signaling part of a physical terminal interface associated with said first telephone terminal; (d) call answer means, associated with said registration terminal interface, for transmitting a call answer signal from said registration terminal interface to said call handler; and (e) switching means for establishing, following receipt by said call handler of said call answer signal, a communication path between said first telephone terminal and said second telephone terminal for said telephone call.

Claim 16

A private branch exchange as in claim 12, wherein said call answer means comprises means for initiating said call answer signal without initiation by a corresponding signal from said first telephone terminal and automatically in response to said call setup signal.

Claim 17

A private branch exchange as in claim 12, further comprising a computer terminal associated with said first telephone terminal, and wherein said call answer means comprises means for initiating said call answer signal upon initiation by a corresponding signal from said computer terminal in response to said call setup signal.

Claim 18

A private branch exchange as in claim 14, further comprising a host computer, in communication with said call handler, and data base means, associated with said host computer, for providing data to said computer terminal regarding said telephone call.

Claim 19

A private branch exchange as in claim 15, wherein said call answer means comprises means for initiating said call answer signal upon initiation by a corresponding signal from said host computer in response to said call setup signal.

Claim 20

A private branch exchange as in claim 15, wherein said call handler comprises means for identifying said second telephone terminal and for transmitting a corresponding identifying signal to said host computer, and wherein said host computer comprises means for providing said data in response to said identifying signal.

Claim 21

A private branch exchange for establishing a telephone call between a first telephone terminal and a second telephone terminal, comprising: (a) a call handler; (b) receiving means, associated with said call handler, for receiving signals from a host computer identifying said first and second telephone terminals; (c) registering means, associated with said call handler, for registering, in response to a registration signal transmitted from said first telephone terminal or a computer terminal associated with said first telephone terminal, said first telephone terminal for control through a registration terminal interface; (d) first call setup means, associated with said call handler, for transmitting from said call handler a first call setup signal to a virtual terminal interface; (e) first call answer means, associated with said virtual terminal interface, for transmitting, without initiation by a corresponding signal from a telephone terminal and automatically in response to said first call setup signal, a first call answer signal from said virtual terminal interface to said call handler; (f) second call setup means, associated with said call handler, for transmitting from said call handler a second call setup signal to a destination interface associated with said second telephone terminal; (g) second call answer means, associated with said destination interface, for transmitting, upon initiation by a corresponding signal from said second telephone terminal, a second call answer signal from said destination interface to said call handler; (h) third call setup means, associated with said call handler, for transmitting from said call handler a third call setup signal to said registration terminal interface; (i) third call answer means, associated with said registration terminal interface, for transmitting a third call answer signal from said registration terminal interface to said call handler; and (j) switching means for establishing, following receipt by said call handler of said third call answer signal, a communication path between said first telephone terminal and said second telephone terminal for said telephone call.

Claim 22

A private branch exchange for establishing a telephone call between a first telephone terminal and a second telephone terminal, comprising: (a) a call handler; (b) receiving means, associated with said call handler, for receiving signals from a host computer identifying said first and second telephone terminals; (c) registering means, associated with said call handler, for registering, in response to a registration signal transmitted from said first telephone terminal or a computer terminal associated with said first telephone terminal, said first telephone terminal for control through a registration terminal interface; (d) first call setup means, associated with said call handler, for transmitting from said call handler a first call setup signal to a virtual terminal interface; (e) first call answer means, associated with said virtual terminal interface, for transmitting, without initiation by a corresponding signal from a telephone terminal and automatically in response to said first call setup signal, a first call answer signal from said virtual terminal interface to said call handler; (f) second call setup means, associated with said call handler, for transmitting from said call handler a second call setup signal to a destination interface associated with said second telephone terminal; (g) second call answer means, associated with said destination interface, for transmitting, upon initiation by a corresponding signal from said second telephone terminal, a second call answer signal from said destination interface to said call handler; (h) third call setup means, associated with said call handler, for transmitting from said call handler a third call setup signal to said registration terminal interface; (i) third call answer means, associated with said registration terminal interface, for transmitting a third call answer signal from said registration terminal interface to said call handler; and (j) switching means for establishing, following receipt by said call handler of said third call answer signal, a communication path between said first telephone terminal and said second telephone terminal for said telephone call.

Claim 23

A private branch exchange as in claim 18, wherein said virtual terminal interface and said registration terminal interface comprise signaling algorithms executed by a digital computer.

Claim 24

A private branch exchange as in claim 18, wherein said destination interface comprises a network interface.

Claim 25

A private branch exchange as in claim 18, further comprising selecting means associated with said host computer for selecting the identity of said first and second telephone terminals.

Claim 26

A private branch exchange as in claim 21, wherein said call handler comprises means for transmitting a status signal to said host computer identifying said first telephone terminal as idle, and wherein said selecting means comprises means for selecting the identity of said first telephone terminal in response to said status signal.

Claim 27

A private branch exchange as in claim 18, further comprising a computer terminal, associated with said first telephone terminal, and data base means, associated with said host computer, for providing data to said computer terminal regarding said telephone call.

Claim 28

A private branch exchange as in claim 23, wherein said call handler comprises means for providing a status signal to said host computer indicating the existence of said communication path between said first telephone terminal and said second telephone terminal, and said data base means comprises means for providing said data in response to said status signal.

Claim 29

A private branch exchange as in claim 18, wherein said third call answer means comprises means for initiating said third call answer signal without initiation by a corresponding signal from said first telephone terminal and automatically in response to said third call setup signal.

Claim 30

A private branch exchange as in claim 23, wherein said third call answer means comprises means for initiating said third call answer signal upon initiation by a corresponding signal from said computer terminal in response to said third call setup signal.

Claim 33

A method as in claim 27, further comprising transmitting, upon initiation by a signal from said host computer, a call disconnect signal to said virtual terminal interface.

Claim 38

A method as in claim 30, further comprising initiating said call answer signal without initiation by a corresponding signal from said first telephone terminal and automatically in response to said call setup signal.

Claim 39

A method as in claim 30, further comprising initiating said call answer signal in response to a corresponding signal from a computer terminal associated with said first telephone terminal.

Claim 42

A method as in claim 33, further comprising transmitting said third call answer signal without initiation by a corresponding signal from either said first telephone terminal or a computer terminal associated with said first telephone terminal, and automatically in response to said third call setup signal.

Claim 43

A method as in claim 33, further comprising transmitting said third call answer signal in response to a corresponding signal from a computer terminal associated with said first telephone terminal.