Patent US4653489A successfully refreshed from Google Patents.
Patent US5048075A successfully refreshed from Google Patents.
US5048075A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Telephonic-interface statistical analysis system
Assignee: Ronald A Katz Tech Licensing LP
•
Filing: 1990-07-18
•
Granted: 1991-09-10
•
Expires: 2010-07-18
Abstract
Abstract A system D interfaces with a multiplicity of individual terminals T1-Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instructions to provide digital data that is identified for positive association with a caller and is stored for processing. The caller's identification data is confirmed using various techniques and callers may be ranked and accounted for on the basis of entitlement, sequence or demographics. Callers are assigned random designations that are stored along with statistical and identification data. A break-off control circuit may terminate the computer interface aborting to a terminal for direct communication with an operator. Real-time operation processing is an alternative to stored data. The accumulation of stored data (statistical, calling order sequence, etc.) is variously processed and correlated as with developed or established data to isolate a select group or subset of callers who can be readily identified and reliably confirmed. Different program formats variously control the processing of statistical data as for auction sales, contests, lotteries, polls, commercials and so on.
Inventors
- 👤 Ronald A. Katz
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-25 07:10
CPC Classifications
H; H04; H04Q; H04Q3/00; H04Q3/64; H04Q3/66; H04Q3/665; G; G07; G07C; G07C11/00; G07C15/00; G07C15/005; G07C15/006; H04M; H04M11/00; H04M3/00; H04M3/22; H04M3/36; H04M3/38; H04M3/42; H04M3/46; H04M3/487; H04M3/493; H04M3/50; H04M3/51; H04Q3/0016; H04Q3/002; H04Q3/42; H04Q3/54; H04Q3/545; H04Q3/54508; H04Q3/54533; H04Q3/54541; H04Q3/5455; H04Q3/54575; H04Q3/54591; H04Q3/72; H04Q3/74; A; A63; A63F; A63F3/00; A63F3/08; A63F3/081; A63F2003/082; A63F2003/086; G07C2011/04; H04M2201/00; H04M2201/40; H04M2203/00; H04M2203/20; H04M2203/2016; H04M2242/00; H04M2242/22; H04M3/42025; H04M3/42034; H04M3/42059; H04M3/436; H04Q2213/00; H04Q2213/13034; H04Q2213/13072; H04Q2213/1309; H04Q2213/13091; H04Q2213/13093; H04Q2213/13095; H04Q2213/13096; H04Q2213/13097; H04Q2213/13103; H04Q2213/13106; H04Q2213/13107; H04Q2213/1316; H04Q2213/13173; H04Q2213/13175; H04Q2213/13178; H04Q2213/13204; H04Q2213/1322; H04Q2213/13256; H04Q2213/1328; H04Q2213/1332; H04Q2213/13349; H04Q2213/1337; H04Q2213/13375; H04Q2213/13376; H04Q2213/13377
Claims Analysis
Total Claims: 17
Claim 1
Independent Claim
213 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats of said function unit structure including means for actuating said voice generator structure to cue an individual caller, means for storing digital data provided by an individual caller using said digital input means, means for addressing said means for storing digital identification data and key test means for qualifying individual callers for processing in accordance with said select format; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 2
Dependent Claim
213 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats of said function unit structure including means for actuating said voice generator structure to cue an individual caller, means for storing digital data provided by an individual caller using said digital input means, means for addressing said means for storing digital identification data and key test means for qualifying individual callers for processing in accordance with said select format; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 3
Dependent Claim
209 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means, means for addressing said means for storing digital identification data, means for generating acknowledgement data for said individual callers and means for storing said acknowledgement data; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 4
Dependent Claim
209 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means, means for addressing said means for storing digital identification data, means for generating acknowledgement data for said individual callers and means for storing said acknowledgement data; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 5
Dependent Claim
20 words
A system according to claim 2 further including means for confirming receipt of said acknowledgement data by an individual caller.
Claim 6
Dependent Claim
201 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means and, further, at least one of said formats including means for limiting access by callers to a format; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 7
Dependent Claim
201 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means and, further, at least one of said formats including means for limiting access by callers to a format; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 8
Dependent Claim
19 words
A system according to claim 4 wherein said means for limiting access by callers limits access to specific times.
Claim 9
Dependent Claim
21 words
A system according to claim 4 wherein said means for limiting access by callers limits access to specific numbers of callers.
Claim 10
Dependent Claim
21 words
A system according to claim 4 wherein said means for limiting access by callers limits access to specific subclasses of callers.
Claim 11
Dependent Claim
41 words
A system according to claim 4 wherein said means for limiting access by callers limits access and wherein at least one of said formats further includes key test means to qualify individual callers for processing in accordance with said select format.
Claim 12
Dependent Claim
222 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means and, further, at least one select format including means for generating acknowledgement data for said individual callers and means for storing said acknowledgement data and further including means for confirming receipt of said acknowledgement data by an individual caller; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 13
Dependent Claim
222 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means and, further, at least one select format including means for generating acknowledgement data for said individual callers and means for storing said acknowledgement data and further including means for confirming receipt of said acknowledgement data by an individual caller; and caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 14
Dependent Claim
218 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing and addressing digital data provided by an individual caller using said digital input means and relating to data for statistical analysis; and caller selection structure for interfacing a plurality of calls from said terminals with said function unit structure, said call selection structure further including a plurality of automatic call distributors controlled by said digital identification data of DNIS capability for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 15
Dependent Claim
218 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing and addressing digital data provided by an individual caller using said digital input means and relating to data for statistical analysis; and caller selection structure for interfacing a plurality of calls from said terminals with said function unit structure, said call selection structure further including a plurality of automatic call distributors controlled by said digital identification data of DNIS capability for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 16
Dependent Claim
225 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means and, at least one of said formats including means for addressing said means for storing digital identification data; and caller selection structure for interfacing a plurality of calls from said terminals with said function unit structure, said call selection structure further including an automatic call distributor controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
Claim 17
Dependent Claim
225 words
A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising: voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller; function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats including means for actuating said voice generator structure to cue an individual caller and means for storing digital data provided by an individual caller using said digital input means and, at least one of said formats including means for addressing said means for storing digital identification data; and caller selection structure for interfacing a plurality of calls from said terminals with said function unit structure, said call selection structure further including an automatic call distributor controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.
References Cited (Backward Citations)
USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 1994-09-09 | 1995-03-11 | 1995-09-10 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 1998-09-09 | 1999-03-11 | 1999-09-10 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2002-09-09 | 2003-03-11 | 2003-09-10 | $7700.00 | Window Closed / Lapsed |