Voice processing exchange system

Abstract

Abstract PURPOSE:To realize the service conducting mail transmission communication designating a user by using a voice of the calling user or a card so as to conduct transmission/reception of a message by means of line connection and mail box. CONSTITUTION:An exchange interface 2 connects a subscriber line 11 to a selector 5 when the off-hook of a registered telephone set 1 so as to select an idle discrimination information recognizer 7 and a voice response device 8. A caller utters its own name. The discrimination information recognizer 7 compares the voice uttered by the caller with a voice pattern of users registered in advance and informs the result to a controller 10. When the caller designates the discrimination information (incoming ID) of the incoming user having the name and department of an opposite party desired to be connected in voice, the recognizer 7 decides the opposed party to be connected and informs the retrieved telephone number from discrimination information/telephone number correspondence memory 23 of the controller 10 to an automatic outgoing device 9. When an interface 2 detects that the incoming terminal device is busy or does not respond, the controller 10 stops the automatic outgoing operation, starts a voice storage device 6 and stores the voice message to a mail box 19 of each user.

Inventors

• 👤 Katsumi Hosoya
• 👤 細谷　克美
• 👤 Hideyuki Koike
• 👤 秀幸 小池

Bibliographic Details