Patent EP0845749A2 successfully refreshed from Google Patents.
EP0845749A2
Expired / Lapsed
EP
⏱️ 0.0 years remaining
Electronic commerce support method and apparatus
Assignee: Hitachi Ltd
•
Filing: 1997-11-26
•
Granted: —
•
Expires: 2017-11-26
Abstract
Abstract An electronic commerce support method for managing trading in a client (210) connected to a server (220) for providing electronic commerce services to receive the electronic commerce services includes the steps of: transmitting an order for a product on the electronic commerce in response to an input by a user to the server through a communication network, receiving trading information including a trading identifier associated with the order and data on the contents of the order from the server, and storing the trading information in a storage device (214) (111,112); receiving from the server trading processing information including a present status of processing for processing initiated for the order, a present status of processing for delivery of the product corresponding to the order, a present status of processing for payment processing for the trading, and the trading identifier (113); and comparing the trading identifier included in the trading information with the trading identifier included in the trading processing information, and outputting a warning if they are not coincident, and adding the trading processing information to the trading information stored in the storage device if they are coincident (118). An electronic commerce support method for managing trading in a server (220) for providing a plurality of clients (210) with electronic commerce services, includes the steps of: receiving an order for a product in the electronic commerce in response to an input by a user from a client through a communication network (230), and performing order acceptance processing for the product in accordance with a predetermined electronic commerce processing (121); transmitting to the client trading information including a trading identifier associated with the order and data on the contents of the order (123); creating trading processing information including a present status of processing for processing initiated for the order, a present status of processing for delivery of the product corresponding to the order, a present status of processing for payment processing for the trading, and the trading identifier, and transmitting the trading processing information to the client (136); and managing the present status of processing for the processing initiated for the order, the present status of the processing for delivery of the product corresponding to the order, and the present status of processing for the payment processing for the trading until the order processing, the delivery, and the payment processing are completed (137).
Inventors
- 👤 Toshiyuki Ono
- 👤 Chizuko Yasunobu
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-11-07 07:01
CPC Classifications
G; G06; G06Q; G06Q30/00; G06Q30/06; G06Q30/0601; G06Q30/0633; G06Q20/00; G06Q20/08; G06Q20/12; G06Q10/00; G06Q10/08; G06Q20/10; G06Q30/0635; G06Q40/00; G06Q40/04; G06Q40/12; G06Q50/00; G06Q50/10
Claims Analysis
Total Claims: 28
Claim 1
Independent Claim
188 words
An electronic commerce support method for
managing trading in a client (210) connected to a server
(220) for providing electronic commerce services to
receive the electronic commerce services, comprising the
steps of: transmitting an order for a product on the
electronic commerce in response to an input by a user to
said server through a communication network, receiving
trading information including a trading identifier
associated with said order and data on the contents of
said order from said server, and storing said trading
information in a storage device (214) (111,112); receiving from said server trading processing
information including a present status of processing for
processing initiated for said order, a present status of
processing for delivery of said product corresponding to
said order, a present status of processing for payment
processing for said trading, and the trading identifier
(113); and comparing said trading identifier included in
said trading information with said trading identifier
included in said trading processing information, and
outputting a warning if they are not coincident, and
adding said trading processing information to said
trading information stored in said storage device if
they are coincident (118).
Claim 2
Dependent Claim
82 words
A method according to claim 1, further
comprising the step of: comparing said data on the contents of said
order included in said trading information with said
present status of processing for the processing
initiated for said order, said present status of
processing for delivery of said product corresponding to
said order and said present status of processing for the
payment processing for said trading included in said
trading processing information, and outputting a warning
if erroneous conditions are included (114, 115).
Claim 3
Dependent Claim
48 words
A method according to claim 2, further
comprising the step of: sending to said server a transmission request
for trading processing information including the trading
identifier included in said trading information received
from said server in order to receive said trading
processing information from said server (1702, 1703).
Claim 4
Dependent Claim
37 words
A method according to claim 3, wherein said
step of sending a request includes transmitting a time
at which said trading processing information is to be
received, together with said transmission request for
said trading processing information.
Claim 5
Dependent Claim
81 words
A method according to claim 2, wherein: said present status of processing for the
processing for said order included in said trading
processing information includes a delivery completed
date or a scheduled delivery date for the product
associated with said order, said present status of
processing for said delivery includes a delivery
completed date or a scheduled delivery date for said
product, and said present status of processing for said
payment processing includes a payment completed date or
scheduled payment date.
Claim 6
Dependent Claim
69 words
A method according to claim 2, further
comprising the step of: displaying trading for which delivery has been
completed separately from trading for which delivery has
not been completed, from said present status of
processing for delivery included in said trading
information, and displaying trading which have been
settled separately from trading which have not been
settled, from said present status of processing for
payment processing for said trading.
Claim 7
Dependent Claim
36 words
A method according to claim 6, further
comprising the step of: calculating a total amount of money for
products included in said trading which have not been
settled, and displaying the calculated total amount of
money.
Claim 8
Dependent Claim
48 words
A method according to claim 7, further
comprising the step of: comparing said total amount of money with a
predetermined limit amount, and outputting a warning if
said total amount of money for the products included in
said trading which have not been settled exceeds said
limit amount.
Claim 9
Dependent Claim
41 words
A method according to claim 1, further
comprising the step of: inputting information on a product to be
returned in said displayed trading information to which
said trading processing information has been added, and
transmitting said information to said server (2001).
Claim 10
Dependent Claim
44 words
A method according to claim 1, further
comprising the step of: displaying said trading information to select
a portion of information from said trading information,
creating new order information by modifying said
selected information, and transmitting said new order
information to said server (2101).
Claim 11
Dependent Claim
148 words
A method according to claim 1, wherein said
server includes a shopping server (220) dedicated to
sales of products in the electronic commerce, a payment
managing server (420) dedicated to payment processing
for said sales of products in response to an instruction
from said shopping server, and a delivery managing
server (410) dedicated to delivery processing in said
sales of products in response to an instruction from
said shopping server, and said trading information
includes destination addresses of said shopping server,
said payment managing server, and said delivery managing
server, said method further comprising the steps of: receiving said present status of processing
for the processing for said order from said shopping
server (113); receiving said present status of processing
for said payment processing for trading from said
payment managing server (113); and receiving said present status of processing
for said delivery from said delivery managing server
(113).
Claim 12
Dependent Claim
57 words
A method according to claim 11, further
comprising the step of: sending to said shopping server a transmission
request for order processing information including a
trading identifier included in said trading information
received from said shopping server in order to receive
said present status of processing for the processing for
said order from said shopping server (1702).
Claim 13
Dependent Claim
60 words
A method according to claim 11, further
comprising the step of: sending to said payment managing server a
transmission request for payment managing processing
information including the trading identifier included in
said trading information received from said shopping
server in order to receive said present status of
processing for said payment processing for trading from
said payment managing server (1702).
Claim 14
Dependent Claim
57 words
A method according to claim 11, further
comprising the step of: sending to said delivery managing server a
transmission request for delivery managing processing
information including the trading identifier included in
said trading information received from said shopping
server in order to receive said present status of
processing for said delivery from said delivery managing
server (1702).
Claim 15
Dependent Claim
203 words
An electronic commerce support method for
managing trading in a server (220) for providing a
plurality of clients (210) with electronic commerce
services, comprising the steps of: receiving an order for a product in the
electronic commerce in response to an input by a user
from a client through a communication network (230), and
performing order acceptance processing for said product
in accordance with a predetermined electronic commerce
processing (121); transmitting to said client trading
information including a trading identifier associated
with said order and data on the contents of said order
(123); creating trading processing information
including a present status of processing for processing
initiated for said order, a present status of processing
for delivery of said product corresponding to said
order, a present status of processing for payment
processing for said trading, and the trading identifier,
and transmitting said trading processing information to
said client (136); and managing the present status of processing for
the processing initiated for said order, the present
status of the processing for delivery of said product
corresponding to said order, and the present status of
processing for the payment processing for said trading
until the order processing, the delivery, and the
payment processing are completed (137).
Claim 16
Dependent Claim
78 words
A method according to claim 15, further
comprising the step of: searching for the present status for the
processing for said order, the present status of the
processing for delivery of said product corresponding to
said order, and the present status of processing for the
payment processing for said trading, based on a trading
identifier involved in a request from a client, to
create trading processing information, and transmitting
said trading processing information to said client
(1302, 1303).
Claim 17
Dependent Claim
195 words
A client (210) connected to a server (220) for
providing electronic commerce services to receive the
electronic commerce services, comprising: an order transmitting device (111, 112) for
transmitting an order for a product on the electronic
commerce in response to an input by a user to said
server through a communication network (230), receiving
from said server trading information including a trading
identifier associated with said order and data on the
contents of said order from said server, and storing
said trading information in a storage device (214); a trading information acquiring device (113)
for receiving from said server trading processing
information including a present status of processing for
processing initiated for said order, a present status of
processing for delivery of said product corresponding to
said order, a present status of processing for payment
processing for said trading, and the trading identifier;
and an updating device (118) for comparing said
trading identifier included said trading information
with said trading identifier included in said trading
processing information, and outputting a warning if they
are not coincident, and adding said trading processing
information to said trading information stored in said
storage device if they are coincident.
Claim 18
Dependent Claim
78 words
A client according to claim 17, further
comprising: a coincidence check device (114) for comparing
said data on the contents of said order with said
present status of processing for the processing
initiated for said order, said present status of
processing for delivery of said product corresponding to
said order, and said present status of processing for
the payment processing for said trading included in said
trading processing information, and outputting a warning
if erroneous conditions are included.
Claim 19
Dependent Claim
48 words
A client according to claim 18, further
comprising: a transmitting device (1301) for sending to
said server a transmission request for trading
processing information including the trading identifier
included in said trading information received from said
server in order to receive said trading processing
information from said server.
Claim 20
Dependent Claim
33 words
A client according to claim 19, wherein said
transmitting device transmits a time at which said
trading processing information is to be received,
together with said transmission request for said trading
processing information.
Claim 21
Dependent Claim
90 words
A client according to claim 17, wherein said
server includes a shopping server (220) dedicated to
sales of products in the electronic commerce, a payment
managing server (420) dedicated to payment processing
for said sales of products in response to an instruction
from said shopping server, and a delivery managing
server (410) dedicated to delivery processing in said
sales of products in response to an instruction from
said shopping server, and said trading information
includes destination addresses of said shopping server,
said payment managing server, and said delivery managing
server.
Claim 22
Dependent Claim
44 words
A client according to claim 17, further
comprising: a reordering device (2101) for displaying said
trading information, selecting a portion of information
from said trading information, creating new order
information by modifying said selected information, and
transmitting said new order information to said server.
Claim 23
Dependent Claim
215 words
A server (220) for providing electronic
commerce services to a plurality of clients (210),
comprising: an order acceptance processing device (121)
for receiving an order for a product on the electronic
commerce from a client in response to an input by a user
through a communication network (230), and performing
order acceptance processing for said product in
accordance with a predetermined electronic commerce
processing; a trading information transmitting device
(123) for transmitting to said client trading
information including a trading identifier associated
with said order and data on the contents of said order; a trading status transmitting device (136) for
creating trading processing information including a
present status of processing for processing initiated
for said order, a present status of processing for
delivery of said product corresponding to said order, a
present status of processing for payment processing for
said trading, and the trading identifier, and
transmitting said trading processing information to said
client; and an order processing managing device (137) for
managing the present status of processing for the
processing initiated for said order, the present status
of the processing for delivery of said product
corresponding to said order, and the present status of
processing for the payment processing for said trading
until the order processing, the delivery, and the
payment processing are completed.
Claim 24
Dependent Claim
80 words
A server according to claim 23, further
comprising: a processing status transmitting device (1303)
for searching for the present status for the processing
for said order, the present status of the processing for
delivery of said product corresponding to said order,
and the present status of processing for the payment
processing for said trading, based on a trading
identifier contained in a request from a client, to
create trading processing information, and transmitting
said trading processing information to said client.
Claim 25
Dependent Claim
245 words
A storage medium having an electronic commerce
support program provided in a client (210) connected to
a server (220) for providing electronic commerce
services to receive the electronic commerce services,
said program being readable by a CPU in said client for
managing the electronic commerce, said storage medium
comprising: a storage component having a code sequence for
realizing the step (111, 112) of transmitting an order
for a product on the electronic commerce in response to
an input by a user to said server through a
communication network (230), receiving from said server
trading information including a trading identifier
associated with said order and data on the contents of
said order from said server, and storing said trading
information in a storage device (214); a storage component having a code sequence for
realizing the step (113) of receiving from said server
trading processing information including a present
status of processing for processing initiated for said
order, a present status of processing for delivery of
said product corresponding to said order, a present
status of processing for payment processing for said
trading, and the trading identifier; and a storage component having a code sequence for
realizing the step (118) of comparing said trading
identifier included said trading information with said
trading identifier included in said trading processing
information, and outputting a warning if they are not
coincident, and adding said trading processing
information to said trading information stored in said
storage device if they are coincident.
Claim 26
Dependent Claim
87 words
A storage medium according to claim 25,
further comprising: a storage component having a code sequence for
realizing the step (114, 115) of comparing said data on
the contents of said order with said present status of
processing for the
processing initiated for said order, said present status
of processing for delivery of said product corresponding
to said order, and said present status of processing for
the payment processing for said trading included in said
trading processing information, and outputting a warning
if erroneous conditions are included.
Claim 27
Dependent Claim
266 words
A storage medium having an electronic commerce
support program provided in a server (220) for providing
electronic commerce services to a plurality of clients
(210), said program being readable by a CPU in said
server for managing trading, said storage medium
comprising: a storage component having a code sequence for
realizing the step (121) of receiving an order for a
product on the electronic commerce from a client in
response to an input by a user through a communication
network (230), and performing order acceptance
processing for said product in accordance with a
predetermined electronic commerce processing; a storage component having a code sequence for
realizing the step (123) of transmitting to said client
trading information including a trading identifier
associated with said order and data on the contents of
said order; a storage component having a code sequence for
realizing the step (136) of creating trading processing
information including a present status of processing
for processing initiated
for said order, a present status of processing for
delivery of said product corresponding to said order, a
present status of processing for payment processing for
said trading, and the trading identifier, and
transmitting said trading processing information to said
client; and a storage component having a code sequence for
realizing the step (137) of managing the present status
of processing for the
processing initiated for said order, the present status
of the processing for delivery of said product
corresponding to said order, and the present status of
processing for the payment processing for said trading
until the order processing, the delivery, and the
payment processing are completed.
Claim 28
Dependent Claim
226 words
A storage medium having an electronic commerce
support program provided in a shopping server (220) for
providing electronic commerce services to a plurality of
clients (210), said program being readable by a CPU in
said shopping server for managing trading, said storage
medium comprising: a storage component having a code sequence for
realizing the step (121) of receiving an order for a
product on the electronic commerce from a client in
response to an input by a user through a communication
network (230), and performing order acceptance
processing for said product in accordance with a
predetermined electronic commerce processing; a storage component having a code sequence for
realizing the step (123) of transmitting to said client
trading information including a trading identifier
associated with said order and data on the contents of
said order; a storage component having a code sequence for
realizing the step (136) of transmitting to said client
a present status of processing for processing initiated
for said order; a storage component having a code sequence for
realizing the step (134) of transmitting a request for
delivery of said product corresponding to said order to
a delivery managing server (410) connected to said
shopping server; and a storage component having a code sequence for
realizing the step (134) of transmitting a request for
payment processing for said trading to a payment
managing server.
References Cited (Backward Citations)
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