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EP0510412A2 Expired / Lapsed EP ⏱️ 0.0 years remaining

Voice and text annotation of a call log database

Assignee: Siemens Business Communication Systems Inc
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Filing: 1992-04-03
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Granted: —
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Expires: 2012-04-03
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Abstract

Abstract Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information. <IMAGE>

Inventors

  • 👤 Tracy I. Rust
  • 👤 Timothy L. Wilson
  • 👤 Cathy Arledge
  • 👤 Gordon Ford

Bibliographic Details

Application Number —
Jurisdiction EP
Data Source google_patents
Last Synchronized 2026-11-09 18:12
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/42221; H04M3/22; H04M3/2218; H04M3/36

Claims Analysis

Total Claims: 8
Claim 1
Independent Claim 87 words
Apparatus for receiving and storing call activity information and call annotation information, which apparatus comprises: interaction means for interacting with a telephone apparatus in response to call activity which occurs at the telephone apparatus; processor means for obtaining call activity information related to the call activity; memory means for storing the call activity information provided by the processor means; means for interacting with a user to obtain call annotation information related to the call activity; and means for causing the call annotation information to be stored storing
Claim 2
Dependent Claim 21 words
The apparatus of claim 1 which further comprises display means for providing a display of information in the call activity log.
Claim 3
Dependent Claim 18 words
The apparatus of claim 1 wherein the processor means determines identification information pertaining to the call activity information.
Claim 4
Dependent Claim 18 words
The apparatus of claim 3 wherein the processor means obtains the identification information by accessing a database system.
Claim 5
Dependent Claim 27 words
The apparatus of claim 2 wherein the interaction means further comprising means for causing the telephone set to dial telephone numbers stored in the call activity log.
Claim 6
Dependent Claim 21 words
The apparatus of claim 2 wherein the display means further comprises means for sorting the information in the call activity log.
Claim 7
Dependent Claim 19 words
The apparatus of claim 2 wherein the display means further comprises means for scrolling through the call activity log.
Claim 8
Dependent Claim 21 words
The apparatus of claim 2 wherein the display means further comprises means for providing the display for users satisfying predetermined identifications.

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