EP0510412A2
Expired / Lapsed
EP
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Voice and text annotation of a call log database
Assignee: Siemens Business Communication Systems Inc
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Filing: 1992-04-03
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Granted: —
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Expires: 2012-04-03
Abstract
Abstract Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information. <IMAGE>
Inventors
- 👤 Tracy I. Rust
- 👤 Timothy L. Wilson
- 👤 Cathy Arledge
- 👤 Gordon Ford
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-11-09 17:56
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/42221; H04M3/22; H04M3/2218; H04M3/36
Claims Analysis
Total Claims: 8
Claim 1
Independent Claim
87 words
Apparatus for receiving and storing call activity information and call annotation information, which apparatus comprises: interaction means for interacting with a telephone apparatus in response to call activity which occurs at the telephone apparatus; processor means for obtaining call activity information related to the call activity; memory means for storing the call activity information provided by the processor means; means for interacting with a user to obtain call annotation information related to the call activity; and means for causing the call annotation information to be stored storing
Claim 2
Dependent Claim
21 words
The apparatus of claim 1 which further comprises display means for providing a display of information in the call activity log.
Claim 3
Dependent Claim
18 words
The apparatus of claim 1 wherein the processor means determines identification information pertaining to the call activity information.
Claim 4
Dependent Claim
18 words
The apparatus of claim 3 wherein the processor means obtains the identification information by accessing a database system.
Claim 5
Dependent Claim
27 words
The apparatus of claim 2 wherein the interaction means further comprising means for causing the telephone set to dial telephone numbers stored in the call activity log.
Claim 6
Dependent Claim
21 words
The apparatus of claim 2 wherein the display means further comprises means for sorting the information in the call activity log.
Claim 7
Dependent Claim
19 words
The apparatus of claim 2 wherein the display means further comprises means for scrolling through the call activity log.
Claim 8
Dependent Claim
21 words
The apparatus of claim 2 wherein the display means further comprises means for providing the display for users satisfying predetermined identifications.
References Cited (Backward Citations)
No citation records indexed.
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