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EP0284764A2 Expired / Lapsed EP ⏱️ 0.0 years remaining

Improved user transaction guidance

Assignee: International Business Machines Corp
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Filing: 1988-02-19
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Granted: —
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Expires: 2008-02-19
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Abstract

Abstract A user guidance display system provides an animated display of example action being entered into a displayed image of the machine, to show a self-service machine user how the machine is to be operated. The various graphic images which show the prospective user what to do are created on a personal computer, using any of the commercially available graphic design programs. The binary file provided by the design program is processed, to compress the file into a special form having reduced memory requirements and having synergism with the image-displaying apparatus so as to permit fast and low overhead display of each image. By displaying a base image comprised of a number of image fragments, the base image can be changed during the course of guiding a user through a transaction. Animation is provided by sequentially displaying a plurality of image fragments under control of an animation list which, in turn, controls a timer. In order to provide for the convenient combination of graphic image and text, each image fragment is referenced to a text character location. The picture fragments, after being compressed, are stored in a memory in the self-service transaction machine. Text and picture images are sent to the display as messages under control of the transaction program executing in the computer of the self-service transaction machine. The messages are in the form of standard character strings in which a special graphic escape control code has been defined to distinguish between character text codes and graphic image fragment display instructions.

Inventors

  • 👤 William Arnold Boothroyd
  • 👤 James C. Camann
  • 👤 Robert Anthony Palo

Bibliographic Details

Application Number —
Jurisdiction EP
Data Source google_patents
Last Synchronized 2026-10-25 21:18
CPC Classifications
G; G07; G07F; G07F19/00; G07F19/20; G06; G06F; G06F9/00; G06F9/06; G06F9/44; G06F9/451; G06F9/453; G06Q; G06Q20/00; G06Q20/38; G06Q20/40; G07F19/201

Claims Analysis

Total Claims: 7
Claim 1
Independent Claim 141 words
A self service transaction machine comprising: a display screen; switches mounted adjacent said display for actuation by a user in response to guidance conveyed to said user by said display screen; means for storing a plurality of pictures to be displayed on said display screen; means responsive to a message specification string for displaying text portions of said message specification string on said display; means responsive to a graphics escape control code to interpret a following control code as a picture ID; means responsive to said picture ID for retrieving records containing the information representing the picture, said records each having a skip field, and a variable data field; means for moving said variable data field of said records to a display buffer at a location defined by said skip field; and means for displaying the content of said display buffer.
Claim 2
Dependent Claim 141 words
A self service transaction machine comprising: a display screen; switches mounted adjacent said display for actuation by a user in response to guidance conveyed to said user by said display screen; means for storing a plurality of pictures to be displayed on said display screen; means responsive to a message specification string for displaying text portions of said message specification string on said display; means responsive to a graphics escape control code to interpret a following control code as a picture ID; means responsive to said picture ID for retrieving records containing the information representing the picture, said records each having a skip field, and a variable data field; means for moving said variable data field of said records to a display buffer at a location defined by said skip field; and means for displaying the content of said display buffer.
Claim 3
Dependent Claim 39 words
The transaction machine of claim 1 further comprising: means, in said means for storing a plurality of pictures, for storing sequence control information; means responsive to said sequence control information for displaying a sequence of said plurality of pictures.
Claim 4
Dependent Claim 106 words
The transaction machine of claim 1 or 2, wherein said plurality of pictures comprise: a first picture of a users console of said transaction machine including an image of said switches; at least one picture of a hand indicating with respect to said first picture, an action to be taken by said user; said means responsive to said sequence control information displaying said first picture, and after a finite time delay, replacing a part of said first picture with said at least one picture to indicate to said user said action to be taken and where on said user's console said action is to be taken.
Claim 5
Dependent Claim 111 words
The transaction machine of claim 1 or 2, wherein said plurality of pictures comprise: a first picture of a user's console of said transaction machine including an image of said switches; a second picture of a part of said user's console, said part including an area of said console at which said user must take an action; said means responsive to said sequence control information, displaying said first picture, and after a finite time delay, displaying said second picture, at least part of said display of said second picture contrasting with said display of said first picture to identify to said user a location on said console where action is required.
Claim 6
Dependent Claim 250 words
A self service transaction machine comprising: a display screen; means for storing a plurality of pictures to be displayed on said display screen; means responsive to a message specification string for displaying text portions of said message specification string on said display; means responsive to a graphics escape control code to interpret a following control code as a picture ID; means responsive to said picture ID for retrieving first picture information of a user's console of said transaction machine; further means responsive to said picture ID for retrieving second picture information of a part of said user's console, said part including an area of said console at which said user must take an action; said further means also being responsive to said picture ID for retrieving third picture information of a hand indicating with respect to said first and second pictures, an action to be taken by said user; sequence means for displaying a first picture using said first picture information, and after a finite time delay, replacing a part of said first picture with second picture using said second picture information, at least part of said display of said second picture contrasting with said display of said first picture to identify to said user a location on said console where action is required, and after a second finite time delay, displaying said third picture using said third picture information of a hand indicating with respect to said first and second pictures, an action to be taken by said user.
Claim 7
Dependent Claim 250 words
A self service transaction machine comprising: a display screen; means for storing a plurality of pictures to be displayed on said display screen; means responsive to a message specification string for displaying text portions of said message specification string on said display; means responsive to a graphics escape control code to interpret a following control code as a picture ID; means responsive to said picture ID for retrieving first picture information of a user's console of said transaction machine; further means responsive to said picture ID for retrieving second picture information of a part of said user's console, said part including an area of said console at which said user must take an action; said further means also being responsive to said picture ID for retrieving third picture information of a hand indicating with respect to said first and second pictures, an action to be taken by said user; sequence means for displaying a first picture using said first picture information, and after a finite time delay, replacing a part of said first picture with second picture using said second picture information, at least part of said display of said second picture contrasting with said display of said first picture to identify to said user a location on said console where action is required, and after a second finite time delay, displaying said third picture using said third picture information of a hand indicating with respect to said first and second pictures, an action to be taken by said user.

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