US6970879B1
Expired / Lapsed
US
⏱️ 0.0 years remaining
Method of constructing and displaying an entity profile constructed utilizing input from entities other than the owner
Assignee: Oracle International Corp
•
Filing: 2000-05-15
•
Granted: 2005-11-29
•
Expires: 2020-05-15
Abstract
Abstract A method of constructing a profile comprising terms indicative of a characteristic of an entity commences when first electronic mail address, associated with a first entity, is created within a knowledge management system. The electronic mail address may be created automatically upon submission of an electronic mail document, or may be created manually by a systems administrator. A first electronic document is received via an electronic communications network at the first electronic mail address from a second entity, typically a user of the knowledge management system who is a registered and interactive user. The first electronic document is then parsed to identify profile terms therein. These profile terms are included within a first profile for the first entity. In this way, users of a knowledge management system may construct a profile of an entity (e.g., a customer) that is not a user of or participant within the knowledge management system.
Inventors
- 👤 David L. Gilmour
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-10 01:47
CPC Classifications
G; G06; G06F; G06F21/00; G06F21/60; G06F21/62; G06F21/6218; G06F16/00; G06F16/30; Y; Y10; Y10S; Y10S707/00; Y10S707/912; Y10S707/922; Y10S707/99931; Y10S707/99933; Y10S707/99935; Y10S707/99939; Y10S707/99941; Y10S707/99943
Claims Analysis
Total Claims: 20
Claim 1
Independent Claim
69 words
A method comprising: receiving a first electronic document via an electronic communications network at a first electronic mail address associated with a first entity from a second entity; parsing the first electronic document to identify a first profile term therein; and including the first profile term within a profile for the first entity, the profile comprising a plurality of profile terms indicative of a characteristic of the first entity.
Claim 2
Independent Claim
69 words
A method comprising: receiving a first electronic document via an electronic communications network at a first electronic mail address associated with a first entity from a second entity; parsing the first electronic document to identify a first profile term therein; and including the first profile term within a profile for the first entity, the profile comprising a plurality of profile terms indicative of a characteristic of the first entity.
Claim 3
Dependent Claim
44 words
The method of claim 1 wherein the first electronic mail address is automatically created by a knowledge management server upon reception of first electronic document at the knowledge management server from the second entity, the second entity specifying an identifier for the first entity.
Claim 4
Dependent Claim
18 words
The method of claim 1 wherein the profile for the first entity is searchable by a third entity.
Claim 5
Dependent Claim
44 words
The method of claim 1 wherein the first entity is not registered as an interactive user within a knowledge management system that maintains the profile for the first entity, and wherein the profile for the first entity is not accessible by the first entity.
Claim 6
Dependent Claim
25 words
The method of claim 4 wherein the first entity is a customer of, or a supplier to, an organization services by the knowledge management system.
Claim 7
Dependent Claim
46 words
The method of claim 1 wherein both the first and second entities are each registered as interactive users within a knowledge management system that maintains the first profile for the first entity, and wherein the profile for the first entity is accessible by the first entity.
Claim 8
Dependent Claim
21 words
The method of claim 6 wherein the profile for the first entity is both accessible and modifiable by the first entity.
Claim 9
Dependent Claim
15 words
The method of claim 1 wherein the first electronic document comprises an electronic mail message.
Claim 10
Dependent Claim
18 words
The method of claim 1 wherein the first electronic document comprises an attachment to an electronic mail message.
Claim 11
Dependent Claim
32 words
The method of claim 1 , further comprising assigning a confidence level to the first profile term based on a contextual characteristic of the identified profile term within the first electronic document.
Claim 12
Dependent Claim
27 words
The method of claim 10 wherein the confidence level is assigned to the first profile term based on a part of speech comprising the identified profile term.
Claim 13
Dependent Claim
32 words
The method of claim 10 wherein the confidence level is assigned to the identified profile term based on the number of occurrences of the first profile term within the first electronic document.
Claim 14
Dependent Claim
27 words
The method of claim 1 , further comprising assigning a confidence level to the first profile term based on address information associated with the first electronic document.
Claim 15
Dependent Claim
95 words
The method of claim 1 , further comprising receiving a second electronic document via the electronic communications network at the first electronic mail address from the first entity, parsing the second electronic document to identify a second profile term therein, including the second profile term within the profile for the first entity, and distinguishing the first profile term from the second profile term within the profile for the first entity to reflect the submission of the first profile term by the second entity and the submission of the second profile term by the first entity.
Claim 16
Dependent Claim
45 words
The method of claim 1 wherein the profile for the first entity includes profile terms allocated to either a public portion of the profile that has a first level of access or a private portion of the profile that has a second level of access.
Claim 17
Dependent Claim
37 words
The method of claim 15 , further comprising making the profile terms allocated to the public portion of the profile available for public viewing within a knowledge management system in response to a query to the profile.
Claim 18
Dependent Claim
37 words
The method of claim 15 , further comprising allocating a specific profile term to the public portion of the profile upon the submission of the specific profile term to the profile a predetermined minimum number of times.
Claim 19
Independent Claim
58 words
A method comprising: receiving a first electronic document via an electronic communications network from a first entity; parsing the first electronic document to identify a first profile term therein; and including the first profile term within a profile for a second entity, the profile comprising a plurality of profile terms indicative of a characteristic of the second entity.
Claim 20
Independent Claim
58 words
A method comprising: receiving a first electronic document via an electronic communications network from a first entity; parsing the first electronic document to identify a first profile term therein; and including the first profile term within a profile for a second entity, the profile comprising a plurality of profile terms indicative of a characteristic of the second entity.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2008-11-28 | 2009-05-30 | 2009-11-29 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2012-11-28 | 2013-05-30 | 2013-11-29 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2016-11-28 | 2017-05-30 | 2017-11-29 | $7700.00 | Window Closed / Lapsed |