Method for generating a workflow on a computer, and a computer system adapted for performing the method

Claim 3

A method according to claim 1 , wherein the workflow is displayed and where the user may add/remove steps or sequences of steps to/from the workflow via conclusions, thus allowing the user to investigate the consequences of these changes or allowing the user to update the task, thereby forming an iterative procedure.

Claim 4

A method according to claim 1 , wherein additional problem information, need information, status information and change information is gathered in the form of additional action data specific to each of the said one or more steps of said workflow, which were not required to set up said workflow initially.

Claim 5

A method according to claim 1 , wherein said steps of the modified workflow already finished may be marked as unfinished or not started due to the update of the workflow, because they depend on unfinished steps as logical predecessors, which have been included in the workflow or reset as a part of said modification.

Claim 6

A method according to claim 4 , wherein one or more steps of the workflow is changed from finished to unfinished, where the information contained in the steps either are cleared or at least a part of it is reused.

Claim 7

A method according to claim 1 , wherein a step removed by a previous modification of said workflow and later added again by a new modification may retain some or all information already gathered for that step, and possibly keeping the step in the state it was at the time of said removal (e.g. started or finished).

Claim 9

A method according to claim 1 , wherein a step of said workflow may be marked as finished or unfinished depending on the time at which one or more steps are started or finished or simply by the distance in time to one or more times and/or dates.

Claim 10

A method according to claim 1 , wherein said workflow may be modified depending on the time at which one or more steps are started or finished or simply by the distance in time to one or more times and/or dates.

Claim 11

A method according to claim 1 , wherein a step of said workflow has or requires resources comprising personnel, equipment, time, money, space, knowledge and other which may be swapped between one step and another, depending on the status of said one or more steps.

Claim 12

A method according to claim 1 , wherein a step of said workflow cannot, if required, be started and/or finished until a sworn statement of cohabitation accepting or approving said results of said step, creating an electronic signature or any other method for approving or accepting an action has been performed and the results are as stated.

Claim 13

A method according to claim 1 , wherein a step of said workflow may involve a purchase of a product, service or manpower.

Claim 14

A method according to claim 1 , wherein said user is accepting a specific product, company or service to interact with his local configuration and programs and thereby enabling the combination of the workflow-manager and assessment system to work as an automated maintenance system doing changes in configuration and installing/de-installing programs.

Claim 15

A computer system for generating a workflow and comprising: one or more data files containing assessment and assessment inference data outlining a problem to be solved or a need to be fulfilled, a database containing data on one or more solutions or methods to a vast number of smaller tasks within a specific defined technical field, a workflow manager capable of keeping track of steps comprising an activity and ensuring that the steps are carried out in a not wrongful order and where more than one step may be in progress at the same time, and an assessment system capable of creating one or more data files containing a workflow based on said data file, using said database, wherein said one or more data files containing said workflow is modified by the assessment system, said workflow-manager is keeping track of said steps outlined in said one or more data files outlining said workflow, the progress of said steps of said one or more data files outlining said workflow is monitored and one or more data files containing data on said progress of said workflow and results from said progress of said workflow is created or updated, and said assessment system using said one or more data files outlining said progress and said results from the workflow is modifying said one or more data files containing the workflow using sub-solutions, logic rules and inference rules continuing through said workflow starting the next one or more unfinished steps which is not dependent on an unfinished step as a sequence predecessor, thereby forming an adaptive procedure.

Claim 16

A computer system for generating a workflow and comprising: one or more data files containing assessment and assessment inference data outlining a problem to be solved or a need to be fulfilled, a database containing data on one or more solutions or methods to a vast number of smaller tasks within a specific defined technical field, a workflow manager capable of keeping track of steps comprising an activity and ensuring that the steps are carried out in a not wrongful order and where more than one step may be in progress at the same time, and an assessment system capable of creating one or more data files containing a workflow based on said data file, using said database, wherein said one or more data files containing said workflow is modified by the assessment system, said workflow-manager is keeping track of said steps outlined in said one or more data files outlining said workflow, the progress of said steps of said one or more data files outlining said workflow is monitored and one or more data files containing data on said progress of said workflow and results from said progress of said workflow is created or updated, and said assessment system using said one or more data files outlining said progress and said results from the workflow is modifying said one or more data files containing the workflow using sub-solutions, logic rules and inference rules continuing through said workflow starting the next one or more unfinished steps which is not dependent on an unfinished step as a sequence predecessor, thereby forming an adaptive procedure.

Claim 17

A system according to claim 14 , wherein the workflow-manager and assessment system are installed on a first server.

Claim 18

A system according to claim 15 , wherein said first server is connected to the Internet or any other interconnected computer network, wired or wireless.

Claim 19

A system according to claim 16 , wherein said system enables a user computer to be connected to said first server through the Internet or any other interconnected computer network, wired or wireless using a computer and a program installed in the computer, like an Internet browser or similar or a program specially written to communicate with said first server, where the system acts as an Online Consultant service.

Claim 20

A system according to claim 17 , wherein the user is a third server running an application or service on top of said Online Consultant service, e.g. in the form of using the Online Consultant service as a web service provided via the Internet.

Claim 21

A system according to claim 17 , wherein said user computer has installed software and/or hardware that continually or occasionally require an update or change of configuration.

Claim 22

A system according to claim 15 , wherein said server has installed a program like Common Gateway Interface (CGI), Active Server Pages (ASP) or similar for transferring information between said first server and the Internet or any other interconnected computer network, wired or wireless using a markup language to communicate between the user and the server.

Claim 23

A system according to claim 15 , wherein one or more other second servers are connected to the Internet or any other interconnected computer network, wired or wireless and may communicate with said first server and/or said user computer.

Claim 24

A system according to claim 21 , wherein said one or more other second servers have installed software and/or hardware that continually or occasionally require an initiation/configuration, update or change of configuration.