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US6728685B1 Expired / Lapsed US ⏱️ 0.0 years remaining

Communication schema of online reporting system and method related to online orders for consumer products having specific configurations

Assignee: Ford Motor Co
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Filing: 2000-04-05
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Granted: 2004-04-27
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Expires: 2020-04-05
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Abstract

Abstract An online communication schema for reporting related to online ordering and tracking is provided. The communication schema comprises an order message having order information, order status, and dealer action information. The order message further includes a retail order message, and a tagged order message. The communication schema further comprises a lead message having lead information, lead status, and dealer action information.

Inventors

  • 👤 Gurpreet Ahluwalia

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-11-06 17:48
CPC Classifications
G; G06; G06Q; G06Q30/00; G06Q30/06; G06Q30/0601; G06Q30/0621; G06Q30/0633; G06Q30/0635

Claims Analysis

Total Claims: 26
Claim 1
Independent Claim 79 words
An online communication schema for reporting related to online ordering and tracking, comprising: a computerized retail order message having order information, order status, and dealer action information, the retail order message comprising an order placed by a dealer and sent to a workflow manager for order processing, the order status of the retail order message updated by the workflow manager based upon the order processing; and a computerized lead message having lead information, lead status, and dealer action information.
Claim 2
Dependent Claim 79 words
An online communication schema for reporting related to online ordering and tracking, comprising: a computerized retail order message having order information, order status, and dealer action information, the retail order message comprising an order placed by a dealer and sent to a workflow manager for order processing, the order status of the retail order message updated by the workflow manager based upon the order processing; and a computerized lead message having lead information, lead status, and dealer action information.
Claim 3
Dependent Claim 19 words
The communication schema, as set forth in claim 1 , wherein the order message and lead message are XML.
Claim 4
Dependent Claim 26 words
The communication schema, as set forth in claim 1 , wherein the order information comprises: an order source identifier; a session identifier; and an order number.
Claim 5
Dependent Claim 32 words
The communication schema, as set forth in claim 3 , wherein the order information further comprises: a configuration identifier identifying a product configuration in the order; and a unique product serial number.
Claim 6
Dependent Claim 28 words
The communication schema, as set forth in claim 1 , wherein the order status comprises: a status code; a status description; and a time stamp of the status.
Claim 7
Dependent Claim 18 words
The communication schema, as set forth in claim 1 , wherein the order status comprises a status alert.
Claim 8
Dependent Claim 35 words
The communication schema, as set forth in claim 1 , wherein the dealer action information comprises: a dealer code identifying a dealer responsible for the order; a vehicle availability flag; and a demo drive flag.
Claim 9
Dependent Claim 42 words
The communication schema, as set forth in claim 7 , wherein the dealer action information further comprises: a response time interval to take dealer action; and a response type indicative of the type of contact made by the dealer to the customer.
Claim 10
Dependent Claim 40 words
The communication schema, as set forth in claim 1 , wherein the lead information comprises: a lead source identifier identifying a lead originating web site; a session identifier; and a configuration identifier identifying a product configuration selected by the customer.
Claim 11
Dependent Claim 26 words
The communication schema, as set forth in claim 9 , wherein the order information further comprises a product type of a product selected by the customer.
Claim 12
Dependent Claim 28 words
The communication schema, as set forth in claim 1 , wherein the lead status comprises: a status code; a status description; and a time stamp of the status.
Claim 13
Dependent Claim 21 words
The communication schema, as set forth in claim 11 , wherein the lead status further comprises a product configuration change flag.
Claim 14
Dependent Claim 93 words
An online communication schema for reporting related to online ordering and tracking of configurable products, comprising a computerized retail order message having order information, order status, and dealer action information, the retail order message sent by a dealer to a workflow manager for order processing, the order status of the retail order message updated by the workflow manager based upon the order processing, the order information comprising: an order source identifier; a session identifier; an order number; a configuration identifier identifying a product configuration in the order; and a unique product serial number.
Claim 15
Dependent Claim 93 words
An online communication schema for reporting related to online ordering and tracking of configurable products, comprising a computerized retail order message having order information, order status, and dealer action information, the retail order message sent by a dealer to a workflow manager for order processing, the order status of the retail order message updated by the workflow manager based upon the order processing, the order information comprising: an order source identifier; a session identifier; an order number; a configuration identifier identifying a product configuration in the order; and a unique product serial number.
Claim 16
Dependent Claim 28 words
The communication schema, as set forth in claim 13 , wherein the order status comprises: a status code; a status description; and a time stamp of the status.
Claim 17
Dependent Claim 19 words
The communication schema, as set forth in claim 14 , wherein the order status further comprises a status alert.
Claim 18
Dependent Claim 35 words
The communication schema, as set forth in claim 13 , wherein the dealer action information comprises: a dealer code identifying a dealer responsible for the order; a vehicle availability flag; and a demo drive flag.
Claim 19
Dependent Claim 42 words
The communication schema, as set forth in claim 16 , wherein the dealer action information further comprises: a response time interval to take dealer action; and a response type indicative of the type of contact made by the dealer to the customer.
Claim 20
Dependent Claim 24 words
The communication schema, as set forth in claim 13 , further comprising a lead message having lead information, lead status, and dealer action information.
Claim 21
Dependent Claim 40 words
The communication schema, as set forth in claim 18 , wherein the lead information comprises: a lead source identifier identifying a lead originating web site; a session identifier; and a configuration identifier identifying a product configuration selected by the customer.
Claim 22
Dependent Claim 26 words
The communication schema, as set forth in claim 19 , wherein the lead information further comprises a product type of a product selected by the customer.
Claim 23
Dependent Claim 28 words
The communication schema, as set forth in claim 18 , wherein the lead status comprises: a status code; a status description; and a time stamp of the status.
Claim 24
Dependent Claim 21 words
The communication schema, as set forth in claim 21 , wherein the lead status further comprises a product configuration change flag.
Claim 25
Dependent Claim 18 words
The communication schema, as set forth in claim 13 , wherein the order message is an XML message.
Claim 26
Dependent Claim 18 words
The communication schema, as set forth in claim 18 , wherein the lead message is an XML message.

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2007-04-27 2007-10-27 2008-04-27 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2011-04-27 2011-10-27 2012-04-27 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2015-04-27 2015-10-27 2016-04-27 $7700.00 Window Closed / Lapsed

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