US6658093B1
Expired / Lapsed
US
⏱️ 0.0 years remaining
System and method for real-time, personalized, dynamic, interactive voice services for travel availability information
Assignee: Strategy Inc
•
Filing: 1999-12-07
•
Granted: 2003-12-02
•
Expires: 2019-12-07
Abstract
Abstract System and methods for real-time, interactive transmission of information about travel schedules and creation of travel schedules are provided. A user defines desired travel parameters, such as dates, times, costs and the like related to a travel component. Travel components are reviewed to determine if traveler parameters are triggered. If a travel component triggers traveler parameters, options for other travel components may be determined. A user may be contacted and communicated information about the travel component and options, thereby allowing a user to interactively create a travel schedule.
Inventors
- 👤 Justin Langseth
- 👤 Nicolas J. Orolin
- 👤 Frederick Richards, III
- 👤 Anurag Patnaik
- 👤 Michael J. Saylor
- 👤 Michael Zirngibl
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-10 02:26
CPC Classifications
G; G06; G06Q; G06Q10/00; G06Q10/10; G06Q30/00; G06Q30/02; H; H04; H04M; H04M3/00; H04M3/42; H04M3/42136; H04M3/42153; H04M3/487; H04M3/493; H04M3/4938; H04M3/50; H04M3/51; H04M3/5183; H04M3/53; H04M3/533; H04M2201/00; H04M2201/40; H04M2201/60; H04M2203/00; H04M2203/10; H04M2203/105; H04M2203/1058; H04M2203/1066; H04M2203/20; H04M2203/2016; H04M2203/2072; H04M2203/35; H04M2203/355; H04M2203/60; H04M2203/6045; H04M2242/00; H04M2242/22; H04M3/38; H04M3/382; H04M3/42025; H04M3/42034; H04M3/42059; H04M3/42068; H04M3/42085; H04M3/42093; H04M3/42102; H04M3/42161; H04M3/4872; H04M3/4878; H04M3/5158; H04M3/53325; H04M3/53366; H04M3/53375; H04M7/00; H04M7/12
Claims Analysis
Total Claims: 24
Claim 1
Independent Claim
166 words
A method for operating a voice service system for providing interactive real-time transmission of travel information to a user having at least one traveler parameter set by the user as a trigger condition, wherein operation of the voice service system comprises the following steps: determining that the at least one traveler parameter has been satisfied; determining options to create a travel schedule based on the at least one satisfied traveler parameter; generating content from the at least one satisfied traveler parameter and the options; initiating by the voice service system, a communication session with the user; and communicating the content to the user during the communication session, and receiving from the user, during the communication session, instructions to create a travel schedule based at least in part on the content; wherein a created travel schedule comprises at least one travel component wherein the at least one travel component is one of the group consisting of an airline flight, a rental car reservation, and a room reservation.
Claim 2
Independent Claim
166 words
A method for operating a voice service system for providing interactive real-time transmission of travel information to a user having at least one traveler parameter set by the user as a trigger condition, wherein operation of the voice service system comprises the following steps: determining that the at least one traveler parameter has been satisfied; determining options to create a travel schedule based on the at least one satisfied traveler parameter; generating content from the at least one satisfied traveler parameter and the options; initiating by the voice service system, a communication session with the user; and communicating the content to the user during the communication session, and receiving from the user, during the communication session, instructions to create a travel schedule based at least in part on the content; wherein a created travel schedule comprises at least one travel component wherein the at least one travel component is one of the group consisting of an airline flight, a rental car reservation, and a room reservation.
Claim 3
Dependent Claim
33 words
The method according to claim 1 , further comprising the step of converting the content to speech output, and wherein the step of initiating a communication session comprises initiating a voice communication session.
Claim 4
Dependent Claim
19 words
The method according to claim 2 , wherein the step of communicating the content comprises communicating the speech output.
Claim 5
Dependent Claim
20 words
The method according to claim 3 , wherein the step of initiating a voice communication session includes initiating telephone communication.
Claim 6
Dependent Claim
47 words
The method according to claim 1 , wherein the at least one travel component satisfies the at least one traveler parameter; and wherein the step of determining options further comprises determining options for at least one other travel component based on the at least one travel component.
Claim 7
Dependent Claim
39 words
The method of claim 1 , wherein the at least one traveler parameter comprises at least one of a date, date range, time, cost, travel rate, destination, weather preference, availability of a vacation package, discount applicability, or specific company.
Claim 8
Dependent Claim
37 words
The method of claim 1 , wherein the at least one traveler parameter comprises a type of travel, the type of travel comprising at least one of required travel, leisure travel, or spur of the moment travel.
Claim 9
Dependent Claim
30 words
The method of claim 1 , further comprising the step of enabling a user to specify when to search for travel components that satisfy the at least one traveler parameter.
Claim 10
Dependent Claim
32 words
The method of claim 1 , further comprising the step of enabling a user to specify the duration of a search for travel components that satisfy the at least one traveler parameter.
Claim 11
Dependent Claim
26 words
The method of claim 1 , further comprising the step of enabling a user to specify when the voice service system should initiate a communication session.
Claim 12
Dependent Claim
42 words
The method of claim 1 , wherein the at least one traveler parameter comprises a plurality of traveler parameters, and further comprising the step of enabling a user to assign relative weights to traveler parameters based on their importance to the user.
Claim 13
Dependent Claim
160 words
A voice service system for providing interactive real-time transmission of travel information to a user having at least one traveler parameter set by the user as a trigger condition, the system comprising: means for determining that the at least one traveler parameter has been satisfied; means for determining options to create a travel schedule based on the at least one satisfied traveler parameter; means for generating content from the at least one satisfied traveler parameter and the options; means for initiating a communication session with the user; means for communicating the content to the user during the communication session; and means for receiving from the user, during the communication session, instructions to create a travel schedule based at least in part on the content, wherein a created travel schedule comprises at least one travel component, wherein the at least one travel component is one of the group consisting of an airline flight, a rental car reservation, and a room reservation.
Claim 14
Dependent Claim
160 words
A voice service system for providing interactive real-time transmission of travel information to a user having at least one traveler parameter set by the user as a trigger condition, the system comprising: means for determining that the at least one traveler parameter has been satisfied; means for determining options to create a travel schedule based on the at least one satisfied traveler parameter; means for generating content from the at least one satisfied traveler parameter and the options; means for initiating a communication session with the user; means for communicating the content to the user during the communication session; and means for receiving from the user, during the communication session, instructions to create a travel schedule based at least in part on the content, wherein a created travel schedule comprises at least one travel component, wherein the at least one travel component is one of the group consisting of an airline flight, a rental car reservation, and a room reservation.
Claim 15
Dependent Claim
34 words
The system according to claim 12 , further comprising means for converting the content to speech output, and wherein the means for initiating a communication session comprises means for initiating a voice communication session.
Claim 16
Dependent Claim
21 words
The system according to claim 13 , wherein the means for communicating the content comprises means for communicating the speech output.
Claim 17
Dependent Claim
17 words
The system according to claim 14 , wherein initiating a voice communication includes initiating a telephone communication.
Claim 18
Dependent Claim
49 words
The system according to claim 12 , wherein the at least one travel component satisfies the at least one traveler parameter; and wherein the means for determining options further comprises means for determining options for at least one other travel component based on the at least one travel component.
Claim 19
Dependent Claim
39 words
The system of claim 12 , wherein the at least one traveler parameter comprises at least one of a date, date range, time, cost, travel rate, destination, weather preference, availability of a vacation package, discount applicability, or specific company.
Claim 20
Dependent Claim
37 words
The system of claim 12 , wherein the at least one traveler parameter comprises a type of travel, the type of travel comprising at least one of required travel, leisure travel, or spur of the moment travel.
Claim 21
Dependent Claim
29 words
The system of claim 12 , further comprising means for enabling a user to specify when to search for travel components that satisfy the at least one traveler parameter.
Claim 22
Dependent Claim
31 words
The system of claim 12 , further comprising means for enabling a user to specify the duration of a search for travel components that satisfy the at least one traveler parameter.
Claim 23
Dependent Claim
25 words
The system of claim 12 , further comprising means for enabling a user to specify when the voice service system should initiate a communication session.
Claim 24
Dependent Claim
41 words
The system of claim 12 , wherein the at least one traveler parameter comprises a plurality of traveler parameters, and further comprising means for enabling a user to assign relative weights to traveler parameters based on their importance to the user.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2006-12-01 | 2007-06-02 | 2007-12-02 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2010-12-01 | 2011-06-02 | 2011-12-02 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2014-12-01 | 2015-06-02 | 2015-12-02 | $7700.00 | Window Closed / Lapsed |