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US6480580B1 Expired / Lapsed US ⏱️ 0.0 years remaining

User addressable computer telephony system

Assignee: Ericsson Business Networks AB
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Filing: 1998-09-24
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Granted: 2002-11-12
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Expires: 2018-09-24
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Abstract

Abstract Improved methods and arrangements are provided that allow for dynamic mapping of users to devices in a computer telephony system. The computer telephony system is configured to allow users to select any access device therein, regardless of location or type. The user then logs into the computer telephony system through the selected access device by identifying who they are, for example, by stating their name. Within the computer telephony system, the user's telephony characteristics are then dynamically assigned to the selected access device. As such, subsequent calls to the user are directed to the selected access device.

Inventors

  • 👤 Antony Paul Beswick
  • 👤 Shelley Lam Uyeno

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-11-05 12:48
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/42314; H04M3/42229; H04M2201/00; H04M2201/40

Claims Analysis

Total Claims: 28
Claim 1
Independent Claim 143 words
An arrangement for use in a communications system, the arrangement comprising a processor connected to a plurality of user telephonic devices a dynamic allocation map accessible to the processor and configured to link a select one of a plurality of users with a select one of said plurality of user telephonic devices during a user log-in; a user interface configured at least partially within the processor to receive user inputs from said select user during said user log-in at said select user telephonic device to dynamically associate said select user with said select user telephonic device within said dynamic allocation map; and whereby subsequent incoming communications directed to said select user are forwarded to said select user telephonic device based, at least in part, on the dynamic association between said select user and said select user telephonic device within the dynamic allocation map.
Claim 2
Dependent Claim 143 words
An arrangement for use in a communications system, the arrangement comprising a processor connected to a plurality of user telephonic devices a dynamic allocation map accessible to the processor and configured to link a select one of a plurality of users with a select one of said plurality of user telephonic devices during a user log-in; a user interface configured at least partially within the processor to receive user inputs from said select user during said user log-in at said select user telephonic device to dynamically associate said select user with said select user telephonic device within said dynamic allocation map; and whereby subsequent incoming communications directed to said select user are forwarded to said select user telephonic device based, at least in part, on the dynamic association between said select user and said select user telephonic device within the dynamic allocation map.
Claim 3
Dependent Claim 35 words
The arrangement as recited in claim 1 , wherein the dynamic allocation map further comprises at least one user characteristic that is associated with said select user and assigned to said select user telephonic device.
Claim 4
Dependent Claim 21 words
The arrangement as recited in claim 2 , wherein the user inputs include user voice inputs that identify said select user.
Claim 5
Dependent Claim 29 words
The arrangement as recited in claim 3 , wherein the user interface further comprises an automatic speech recognition (ASR) engine that is configured to analyze the user voice inputs.
Claim 6
Dependent Claim 38 words
The arrangement as recited in claim 3 , wherein the user interface further comprises a test-to-speech (TTS) engine that is configured to generate speech outputs suitable for outputting to said select user from said select user telephonic device.
Claim 7
Dependent Claim 57 words
The arrangement as recited in claim 1 , wherein said select user moves to another area and logs into the communications system using a different one of the plurality of user telephonic devices, and an update to the dynamic allocation map is conducted to re-assign user characteristics of said select user to the different user telephonic device.
Claim 8
Dependent Claim 33 words
The arrangement as recited in claim 6 , wherein said user characteristics are previously established and, prior to the update to the dynamic allocation map, are assigned to said select user telephonic device.
Claim 9
Independent Claim 137 words
An apparatus for use in a communications system having a processor connected to a plurality of user telephony devices, the apparatus comprising: a dynamic allocation map accessible to the processor and configured to link a select one of a plurality of users with a select one of said plurality of user telephony devices during a user log-in; a user interface configured to receive user inputs from said select user during said user log-in at said select user telephony device to dynamically associate said select user with said select user telephony device within said dynamic allocation map; and whereby subsequent incoming communications directed to said select user are transferred to said select user telephony device based, at least in part, on the link between said select user and said select user telephony device within the dynamic allocation map.
Claim 10
Independent Claim 137 words
An apparatus for use in a communications system having a processor connected to a plurality of user telephony devices, the apparatus comprising: a dynamic allocation map accessible to the processor and configured to link a select one of a plurality of users with a select one of said plurality of user telephony devices during a user log-in; a user interface configured to receive user inputs from said select user during said user log-in at said select user telephony device to dynamically associate said select user with said select user telephony device within said dynamic allocation map; and whereby subsequent incoming communications directed to said select user are transferred to said select user telephony device based, at least in part, on the link between said select user and said select user telephony device within the dynamic allocation map.
Claim 11
Dependent Claim 35 words
The apparatus as recited in claim 8 , wherein the dynamic allocation map further comprises at least one user characteristic that is associated with said select user and assigned to said select user telephony device.
Claim 12
Dependent Claim 21 words
The apparatus as recited in claim 9 , wherein the user inputs include user voice inputs that identify said select user.
Claim 13
Dependent Claim 29 words
The apparatus as recited in claim 10 , wherein the user interface further comprises an automatic speech recognition (ASR) engine that is configured to analyze the user voice inputs.
Claim 14
Dependent Claim 38 words
The apparatus as recited in claim 10 , wherein the user interface further comprises a text-to-speech (TTS) engine that is configured to generate speech outputs suitable for outputting to said select user from said select user telephony device.
Claim 15
Dependent Claim 58 words
The apparatus as recited in claim 8 , wherein said select user moves to another area and logs into the communications system using a different one of the plurality of user telephony devices and a new link in the dynamic allocation map is created to re-assign user characteristics of said select user to the different user telephony device.
Claim 16
Dependent Claim 31 words
The apparatus as recited in claim 13 , wherein the user characteristics are previously established and, prior to creation of the new link are assigned to said select user telephony device.
Claim 17
Dependent Claim 143 words
A computer readable medium for use with a computer system having a processor connected to a plurality of user telephony devices, the computer readable medium comprising computer instructions that: establish a dynamic allocation map within the processor to link a select one of a plurality of users with a select one of said plurality of user telephony devices during a user log-in; invoke a user interface configured to receive user inputs from said select user during said user log-in at said select user telephony device to dynamically associate said select user with said select user telephony device within said dynamic allocation map; and whereby subsequent incoming communications directed to said select user are transferred to said select user telephony device based, at least in part, on the link between said select user and said select user telephony device within the dynamic allocation map.
Claim 18
Dependent Claim 143 words
A computer readable medium for use with a computer system having a processor connected to a plurality of user telephony devices, the computer readable medium comprising computer instructions that: establish a dynamic allocation map within the processor to link a select one of a plurality of users with a select one of said plurality of user telephony devices during a user log-in; invoke a user interface configured to receive user inputs from said select user during said user log-in at said select user telephony device to dynamically associate said select user with said select user telephony device within said dynamic allocation map; and whereby subsequent incoming communications directed to said select user are transferred to said select user telephony device based, at least in part, on the link between said select user and said select user telephony device within the dynamic allocation map.
Claim 19
Dependent Claim 37 words
The computer readable medium as recited in claim 15 , wherein the dynamic allocation map further comprises at least one user characteristic that is associated with said select user and assigned to said select user telephony device.
Claim 20
Dependent Claim 23 words
The computer readable medium as recited in claim 16 , wherein the user inputs include user voice inputs that identify said select user.
Claim 21
Dependent Claim 31 words
The computer readable medium as recited in claim 17 , wherein the user interface further comprises an automatic speech recognition (ASR) engine that is configured to analyze the user voice inputs.
Claim 22
Dependent Claim 41 words
The computer readable medium as recited in claim 17 , wherein the user interface further comprises a text-to-text speech (TTS) engine that is configured to generate speech outputs suitable for outputting to said select user from said select user telephony device.
Claim 23
Dependent Claim 60 words
The computer readable medium as recited in claim 15 , wherein said select user moves to another area and logs into the communications system using a different one of the plurality of user telephony devices and a new link in the dynamic allocation map is created to re-assign user characteristics of said select user to the different user telephony device.
Claim 24
Dependent Claim 33 words
The computer readable medium as recited in claim 20 , wherein the user characteristics are previously established and, prior to creation of the new link, are assigned to said select user telephony device.
Claim 25
Independent Claim 143 words
A method for use in communications system, the method comprising: generating a dynamic allocation map within a processor connected to a plurality of user telephonic devices, wherein the dynamic allocation map links a select one of a plurality of users with a select one of said plurality of user telephonic devices during a user log-in; receiving user inputs from said select user during said user log-in at said select user telephonic device; and dynamically associating within the dynamic allocation map said select user with said select user telephonic device in response to the user inputs received via said select user telephonic device; whereby subsequent incoming communications directed to said select user are forwarded to said select user telephonic device based, at least in part, on the dynamic association between said select user and said select user telephonic device within the dynamic allocation map.
Claim 26
Independent Claim 143 words
A method for use in communications system, the method comprising: generating a dynamic allocation map within a processor connected to a plurality of user telephonic devices, wherein the dynamic allocation map links a select one of a plurality of users with a select one of said plurality of user telephonic devices during a user log-in; receiving user inputs from said select user during said user log-in at said select user telephonic device; and dynamically associating within the dynamic allocation map said select user with said select user telephonic device in response to the user inputs received via said select user telephonic device; whereby subsequent incoming communications directed to said select user are forwarded to said select user telephonic device based, at least in part, on the dynamic association between said select user and said select user telephonic device within the dynamic allocation map.
Claim 27
Dependent Claim 54 words
The method as recited in claim 22 , wherein the step of generating the dynamic allocation map further comprises defining at least one user characteristic that is associated with said select user, and the step of dynamically associating further includes dynamically associating the at least one user characteristic with said select user telephonic device.
Claim 28
Dependent Claim 52 words
The method as recited in claim 23 , further comprising the steps of: logging into the communications system, by said select user using a different one of the plurality of user telephonic devices; and updating the dynamic allocation map by dynamically associating said select user characteristic with the different user telephonic device.

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2005-11-11 2006-05-13 2006-11-12 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2009-11-11 2010-05-13 2010-11-12 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2013-11-11 2014-05-13 2014-11-12 $7700.00 Window Closed / Lapsed

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