US6314367B1
Expired / Lapsed
US
⏱️ 0.0 years remaining
Navigation system with feature for reporting errors
Assignee: Here Global BV
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Filing: 2001-06-25
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Granted: 2001-11-06
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Expires: 2021-06-25
Abstract
Abstract A feature whereby an end user of a navigation system that uses geographic data can easily report perceived errors or inaccuracies in the geographic data or other problems such as poor quality route calculation or guidance. The end user uses a user interface of the navigation system to indicate the perceived error, inaccuracy, or other problem. The navigation system includes a report program that operates in response to the end user's indication. The report program collects information indicating the error, inaccuracy, or other problem and sends a report including the collected information to a geographic database developer. The geographic database developer can use the information in the report to update a geographic database.
Inventors
- 👤 Jean Ohler
- 👤 Mark Barton
- 👤 Roy Casino
- 👤 Lawrence M. Kaplan
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-24 12:43
CPC Classifications
G; G01; G01C; G01C21/00; G01C21/38; G01C21/3804; G01C21/3833; G01C21/3856
Claims Analysis
Total Claims: 23
Claim 1
Independent Claim
66 words
A method of obtaining reports from end users about perceived errors encountered while using navigation systems installed in vehicles, the method comprising: providing an error reporting feature accessible via a user interface of each of said navigation systems; and upon operation of the error reporting feature by one of the end users, receiving a vocal description of an error from the one of the end users.
Claim 2
Independent Claim
66 words
A method of obtaining reports from end users about perceived errors encountered while using navigation systems installed in vehicles, the method comprising: providing an error reporting feature accessible via a user interface of each of said navigation systems; and upon operation of the error reporting feature by one of the end users, receiving a vocal description of an error from the one of the end users.
Claim 3
Dependent Claim
23 words
The method of claim 1 wherein the vocal description is received by means of a telephone call initiated by the error reporting feature.
Claim 4
Dependent Claim
15 words
The method of claim 1 wherein the vocal description is received by an answering machine.
Claim 5
Dependent Claim
15 words
The method of claim 1 wherein the vocal description is received by a human operator.
Claim 6
Dependent Claim
20 words
The method of claim 1 further comprising: receiving an identification of a database version in conjunction with said vocal description.
Claim 7
Dependent Claim
16 words
The method of claim 5 wherein the database version is provided by the error reporting feature.
Claim 8
Dependent Claim
20 words
The method of claim 5 wherein the database version is obtained from data records maintained by an error reporting service.
Claim 9
Dependent Claim
16 words
The method of claim 1 wherein the vocal description is received by an error reporting service.
Claim 10
Dependent Claim
17 words
The method of claim 8 wherein the error reporting service sends a report to a database developer.
Claim 11
Dependent Claim
22 words
The method of claim 9 wherein the database developer updates a geographic database using the report sent by the error reporting service.
Claim 12
Dependent Claim
24 words
The method of claim 1 wherein the vocal description relates to an error in geographic data used by the one of said navigation systems.
Claim 13
Dependent Claim
29 words
The method of claim 11 wherein the vocal description relates to an error in geographic data used by the navigation system operated by the one of said end users.
Claim 14
Dependent Claim
19 words
The method of claim 12 wherein the geographic data is stored on a medium located with the navigation system.
Claim 15
Dependent Claim
23 words
The method of claim 12 wherein the geographic data is obtained from a central server that is located remotely from the navigation system.
Claim 16
Dependent Claim
25 words
The method of claim 1 further comprising: storing the vocal description in a log in the vehicle operated by the one of said end users.
Claim 17
Dependent Claim
18 words
The method of claim 15 further comprising: storing a time stamp with the vocal description in the log.
Claim 18
Dependent Claim
20 words
The method of claim 15 further comprising: sending a report that includes the vocal description to a geographic database developer.
Claim 19
Independent Claim
68 words
A method of obtaining reports from end users about perceived errors encountered while using navigation systems installed in vehicles, the method comprising: providing an error reporting feature accessible via a user interface of each of said navigation systems; and operating an error reporting service that receives vocal descriptions of said perceived errors from the end users who operate the error reporting feature in each of said navigation systems.
Claim 20
Independent Claim
68 words
A method of obtaining reports from end users about perceived errors encountered while using navigation systems installed in vehicles, the method comprising: providing an error reporting feature accessible via a user interface of each of said navigation systems; and operating an error reporting service that receives vocal descriptions of said perceived errors from the end users who operate the error reporting feature in each of said navigation systems.
Claim 21
Dependent Claim
31 words
The method of claim 18 further comprising: receiving data accompanying said vocal descriptions, wherein said data indicate what information was being provided by said navigation systems when said errors were perceived.
Claim 22
Independent Claim
79 words
A system for obtaining reports from end users about perceived errors encountered while using navigation systems installed in vehicles, the system comprising: in each of said navigation systems, an error reporting feature accessible via a user interface thereof, wherein said error reporting feature receives input from an end user about a perceived error; and an error reporting service that receives descriptions of errors from the end users who operate the error reporting feature in each of said navigation systems.
Claim 23
Independent Claim
79 words
A system for obtaining reports from end users about perceived errors encountered while using navigation systems installed in vehicles, the system comprising: in each of said navigation systems, an error reporting feature accessible via a user interface thereof, wherein said error reporting feature receives input from an end user about a perceived error; and an error reporting service that receives descriptions of errors from the end users who operate the error reporting feature in each of said navigation systems.
References Cited (Backward Citations)
US5712899A
Cited
US5751245A
Cited
USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2004-11-05 | 2005-05-07 | 2005-11-06 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2008-11-05 | 2009-05-07 | 2009-11-06 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2012-11-05 | 2013-05-07 | 2013-11-06 | $7700.00 | Window Closed / Lapsed |