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US6138008A Expired / Lapsed US ⏱️ 0.0 years remaining

Wireless telephone menu system

Assignee: AT&T Inc
•
Filing: 1998-01-16
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Granted: 2000-10-24
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Expires: 2018-01-16
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Abstract

Abstract A method for completing a telephone call originating from a calling party to a called party. The method determines the time zone at a first cell location associated with the originating calling party. It also determines the time zone at a second location associated with the called party. A comparison is made between the time zone associated with the calling party with the time zone associated with the called party. An announcement associated with the time of day is made to the calling party if the time zone associated with the calling party is not the same as the time zone associated with the called party. The system provides the calling party with a menu of options for completing a telephone call to the called party when the calling party receives either a busy signal, a ring no answer response, a message that said called party's telephone has been changed or a message that said called party's telephone is out of service. A response is inputted corresponding to a selected one of the options included in the menu. The selected option is processed during the telephone call connection attempt.

Inventors

  • 👤 Peter Dunn
  • 👤 James Kemble
  • 👤 Gregory Pulz
  • 👤 Alan Ira Schwartz
  • 👤 Barry Shawn Seip

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-28 17:14
CPC Classifications
H; H04; H04M; H04M1/00; H04M1/72; H04M1/724; H04M3/00; H04M3/42; H04M2203/00; H04M2203/10; H04M2203/1008; H04M3/424; H04M3/487; H04M3/493

Claims Analysis

Total Claims: 30
Claim 1
Independent Claim 156 words
A call processing method for call attempts made from a wireless phone associated with a calling party to a called phone, comprising the steps of: receiving a call attempt from the wireless phone; determining whether the call attempt has failed because of a condition corresponding to at least one of the calling party receiving a busy signal, a ring no answer response, a message that the called party's telephone has been changed, and a message that the called party's telephone is out of service; providing the calling party with a menu of options during the telephone call connection attempt; receiving a response from the calling party corresponding to a selected menu option; comparing the received response associated with the desired option with a valid response; and processing the desired option during the telephone call connection attempt; wherein the above steps are provided to the calling party from within a cellular network associated with the wireless phone.
Claim 2
Dependent Claim 156 words
A call processing method for call attempts made from a wireless phone associated with a calling party to a called phone, comprising the steps of: receiving a call attempt from the wireless phone; determining whether the call attempt has failed because of a condition corresponding to at least one of the calling party receiving a busy signal, a ring no answer response, a message that the called party's telephone has been changed, and a message that the called party's telephone is out of service; providing the calling party with a menu of options during the telephone call connection attempt; receiving a response from the calling party corresponding to a selected menu option; comparing the received response associated with the desired option with a valid response; and processing the desired option during the telephone call connection attempt; wherein the above steps are provided to the calling party from within a cellular network associated with the wireless phone.
Claim 3
Dependent Claim 53 words
The method according to claim 1, wherein the menu of options includes at least two options selected from the group consisting essentially of storing a message for delivery to the called phone, initiating a call back request to the calling phone, requesting to speak to an operator, and requesting to obtain directory assistance.
Claim 4
Dependent Claim 24 words
The method of claim 2, wherein the call back option includes periodic call attempts to the called phone for a predetermined period of time.
Claim 5
Dependent Claim 37 words
The method according to claim 2, wherein the method further includes a step of receiving from the calling party identification of a telephone number at which a party at the called phone should attempt a call back.
Claim 6
Dependent Claim 29 words
The method according to claim 4, further comprising a step of, once the called phone is reached, attempting a second call from the called phone to the wireless phone.
Claim 7
Dependent Claim 40 words
The method of claim 5, further including the steps of: locating a cell associated with the wireless phone at the time of the second call attempt; and once located, connecting the called phone with the wireless phone at the cell.
Claim 8
Dependent Claim 47 words
The method according to claim 2, further comprising steps of, when the call back option is selected: recording identification information of the calling party, attempting to reach the called phone, and when the called phone is reached, playing the information to a party at the called phone.
Claim 9
Dependent Claim 17 words
The method according to claim 7, wherein the identification information includes a name of the calling party.
Claim 10
Dependent Claim 34 words
The method of claim 2, further comprising a step of, when the stored message option is selected, storing a name of a party at the called phone to whom the call attempt was intended.
Claim 11
Dependent Claim 25 words
The method according to claim 1, wherein the step of receiving a response includes a step of receiving a dialed number from the wireless phone.
Claim 12
Dependent Claim 23 words
The method according to claim 1, wherein the step of receiving a response includes a step of receiving speech from the wireless phone.
Claim 13
Dependent Claim 62 words
The method of claim 1, further comprising steps of: determining a first time zone at the wireless phone at the time of the call attempt, determining a second time zone at a location of the called phone, comparing the time zones, and when the time zones are different, announcing a time of day at the second time zone to the calling party.
Claim 14
Dependent Claim 62 words
The method of claim 12, wherein the time zone of the wireless phone is determined according to steps of: receiving a billing identifier from a cellular switch communicating with the wireless phone, identifying the cellular switch, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 15
Dependent Claim 81 words
The method of claim 12, where in the time zone of the wireless phone is determined according to steps of: receiving communication from a cellular switch communicating with the wireless phone, identifying a communication path over which the communication from the cellular switch is received, identifying th e cellular switch from the communication path , referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 16
Dependent Claim 70 words
The method of claim 12, wherein the time zone of the wireless phone is determined according to steps of: receiving a billing reference number representative of the attempted call, identifying from the billing reference number a cellular switch in communication with the wireless phone, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 17
Dependent Claim 175 words
A telephone system that processes failed call attempts, comprising: a wireless receiver that receives a call attempt request from a wireless phone identifying a phone to be called; a communication system that places the call attempt to the called phone; a processor, provided in one of the wireless receiver and the communication system, responsive to a failure to complete the call attempt that: determines a time zone a the wireless phone; determines a time zone at a location of the called phone; compares the time zones; when the time zones are different, causes a time of day to be announced to a calling party at the wireless phone; provides during the telephone call connection attempt a menu of options to the calling party if the call attempt fails because the calling party receives either a busy signal, a ring no answer response, a message that the called party's telephone has been changed or a message that the called party's telephone is out of service; and processing a selected option during the telephone call connection attempt.
Claim 18
Dependent Claim 175 words
A telephone system that processes failed call attempts, comprising: a wireless receiver that receives a call attempt request from a wireless phone identifying a phone to be called; a communication system that places the call attempt to the called phone; a processor, provided in one of the wireless receiver and the communication system, responsive to a failure to complete the call attempt that: determines a time zone a the wireless phone; determines a time zone at a location of the called phone; compares the time zones; when the time zones are different, causes a time of day to be announced to a calling party at the wireless phone; provides during the telephone call connection attempt a menu of options to the calling party if the call attempt fails because the calling party receives either a busy signal, a ring no answer response, a message that the called party's telephone has been changed or a message that the called party's telephone is out of service; and processing a selected option during the telephone call connection attempt.
Claim 19
Dependent Claim 18 words
The system of claim 16, further including means for announcing the menu of options to the calling party.
Claim 20
Dependent Claim 16 words
The system of claim 16, further including means for receiving a response indicating the selected option.
Claim 21
Dependent Claim 24 words
The system of claim 18, wherein the processor further compares the selected option with a set of valid responses corresponding to the menu options.
Claim 22
Dependent Claim 13 words
The system of claim 16, wherein the processor is provided in the receiver.
Claim 23
Dependent Claim 14 words
The system of claim 16, wherein the processor is provided in the communication system.
Claim 24
Dependent Claim 14 words
The telephone system of claim 16, wherein the communication system is a cellular network.
Claim 25
Dependent Claim 61 words
In a communication network, a method of determining a time zone at a wireless phone, comprising steps of: receiving a billing identifier from a cellular switch communicating with the wireless phone, identifying the cellular switch, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 26
Dependent Claim 61 words
In a communication network, a method of determining a time zone at a wireless phone, comprising steps of: receiving a billing identifier from a cellular switch communicating with the wireless phone, identifying the cellular switch, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 27
Dependent Claim 77 words
In a communication network, a method of determining a time zone at a wireless phone, comprising steps of: receiving communications from a cellular switch communicating with the wireless phone, identifying a communication path over which the communication from the cellular switch is received, identifying the cellular switch from the communication path, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 28
Dependent Claim 77 words
In a communication network, a method of determining a time zone at a wireless phone, comprising steps of: receiving communications from a cellular switch communicating with the wireless phone, identifying a communication path over which the communication from the cellular switch is received, identifying the cellular switch from the communication path, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 29
Dependent Claim 69 words
In a communication network, a method of determining a time zone at a wireless phone, comprising steps of: receiving a billing reference number representative of the attempted call, identifying from the billing reference number a cellular switch in communication with the wireless phone, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.
Claim 30
Dependent Claim 69 words
In a communication network, a method of determining a time zone at a wireless phone, comprising steps of: receiving a billing reference number representative of the attempted call, identifying from the billing reference number a cellular switch in communication with the wireless phone, referring the cellular switch's identity to an index of cellular switches, and retrieving from the index an identifier of the time zone at the cellular switch.

References Cited (Backward Citations)

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USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2003-10-24 2004-04-24 2004-10-24 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2007-10-24 2008-04-24 2008-10-24 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2011-10-24 2012-04-24 2012-10-24 $7700.00 Window Closed / Lapsed

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