US6137873A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Automatic electronic telecommunications order translation and processing
Assignee: AT&T Intellectual Property I LP
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Filing: 1998-04-06
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Granted: 2000-10-24
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Expires: 2018-04-06
Abstract
Abstract A system and method for processing orders for telecommunication services received by a telecommunication services provider include receiving an electronic message in a first predefined format from a telecommunications customer, automatically processing the electronic message to identify information related to a telecommunications service offered by the telecommunications services provider, and automatically generating an order for the telecommunication service based on the information so as to reduce manual intervention. In one embodiment, the system and method automatically generate an order by separating information related to each telecommunication service from the electronic message and translating the first predetermined format into a second predetermined format to facilitate further processing by the telecommunications services provider. Information relative to the order is generated by the services provider and converted to the first format before being forwarded to the customer. The telecommunications services provider may communicate with the telecommunications customers using a TCP/IP connection.
Inventors
- 👤 Timothy Mark Gilles
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-06 14:42
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; G; G06; G06Q; G06Q30/00; G06Q30/06; G06Q30/0601; G06Q10/00; G06Q10/10; G06Q10/109; G06Q10/1097; G06Q30/0633; G06Q30/0635; H04M3/22; H04M3/50; H04M3/51; H04M2203/00; H04M2203/10; H04M2203/105; H04M3/42136; H04M3/42144; H04M3/42153; H04M7/00; H04M7/12
Claims Analysis
Total Claims: 22
Claim 1
Independent Claim
115 words
A method for automatically processing orders for telecommunications services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the method comprising: receiving an electronic message in a first predefined standard format having a plurality of concatenated segments each having corresponding segment identification codes from said wholesaler or reseller comprising a telecommunications customer; automatically processing the electronic message by separating the message into the segments based on the segment identification codes to identify information related to at least one telecommunications service offered by the telecommunications services provider; and automatically generating an order for the at least one telecommunications service based on the information so as to reduce manual intervention.
Claim 2
Independent Claim
115 words
A method for automatically processing orders for telecommunications services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the method comprising: receiving an electronic message in a first predefined standard format having a plurality of concatenated segments each having corresponding segment identification codes from said wholesaler or reseller comprising a telecommunications customer; automatically processing the electronic message by separating the message into the segments based on the segment identification codes to identify information related to at least one telecommunications service offered by the telecommunications services provider; and automatically generating an order for the at least one telecommunications service based on the information so as to reduce manual intervention.
Claim 3
Dependent Claim
49 words
The method of claim 1 wherein automatically generating an order comprises: separating information related to each telecommunication service from the electronic message; and translating the first predetermined standard format into a second predetermined format unique to the telecommunication services provider to facilitate further processing by the telecommunications services provider.
Claim 4
Dependent Claim
20 words
The method of claim 1 wherein the first predefined format is a fixed-field text-based format approved by a standards organization.
Claim 5
Dependent Claim
70 words
The method of claim 1 wherein automatically generating an order comprises: converting the information to a second predetermined format determined by the telecommunications services provider; processing the order using the second predetermined format; generating information related to processing of the order using the second predetermined format; converting the generated information into the first predetermined format; and forwarding the generated information using the first predetermined format to the telecommunications services customer.
Claim 6
Dependent Claim
31 words
The method of claim 4 wherein the electronic message is received and the generated information is forwarded using a TCP/IP connection between the telecommunications services provider and the telecommunications services customer.
Claim 7
Dependent Claim
45 words
The method of claim 1 wherein automatically processing the electronic message comprises automatically processing the electronic message into the segments based on the segment identification codes to identify information related to a change for at least one telecommunications service offered by the telecommunications services provider.
Claim 8
Dependent Claim
36 words
The method of claim 1 wherein automatically processing the electronic message comprises automatically processing the electronic message into the segments, the electronic message corresponding to a plurality of customers and each segment associated with different transaction.
Claim 9
Independent Claim
142 words
A method for using a computer readable storage medium having data stored therein representing instructions executable by a computer to process orders for telecommunication services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the instructions comprising instructions for: receiving an electronic message in a first predefined format having a plurality of concatenated segments each identified by a corresponding segment identification code from said wholesaler or reseller comprising a telecommunications customer; automatically processing the electronic message by separating the concatenated segments to identify information related to at least one telecommunications service offered by the telecommunications services provider; and automatically generating an order for the at least one telecommunication service based on the information by translating the first predetermined format to a second format unique to the telecommunication services provider so as to reduce manual intervention.
Claim 10
Independent Claim
142 words
A method for using a computer readable storage medium having data stored therein representing instructions executable by a computer to process orders for telecommunication services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the instructions comprising instructions for: receiving an electronic message in a first predefined format having a plurality of concatenated segments each identified by a corresponding segment identification code from said wholesaler or reseller comprising a telecommunications customer; automatically processing the electronic message by separating the concatenated segments to identify information related to at least one telecommunications service offered by the telecommunications services provider; and automatically generating an order for the at least one telecommunication service based on the information by translating the first predetermined format to a second format unique to the telecommunication services provider so as to reduce manual intervention.
Claim 11
Dependent Claim
58 words
The computer readable storage medium of claim 8 further comprising instructions for causing a computer to automatically process the electronic message by separating the message into a plurality of segments based on a corresponding plurality of segment identification codes wherein at least one segment identification code is associated with a telecommunications service offered by the telecommunications services provider.
Claim 12
Dependent Claim
78 words
The computer readable storage medium of claim 9 wherein the instructions for automatically generating an order comprise instructions for: converting the information to a second predetermined format determined by the telecommunications services provider; processing the order using the second predetermined format; generating information related to processing of the order using the second predetermined format; converting the generated information into the first predetermined format; and forwarding the generated information using the first predetermined format to the telecommunications services customer.
Claim 13
Dependent Claim
35 words
The computer readable storage medium of claim 8 further comprising instructions for receiving the electronic message and forwarding the generated information using a TCP/IP connection between the telecommunications services provider and the telecommunications services customer.
Claim 14
Dependent Claim
55 words
The method for using the computer readable storage medium of claim 8 wherein the instructions for automatically processing the electronic message comprise automatically processing the electronic message into the segments based on the segment identification codes to identify information related to a change for at least one telecommunications service offered by the telecommunications services provider.
Claim 15
Dependent Claim
43 words
The method for using the computer readable storage medium of claim 8 wherein the instructions for automatically processing the electronic message comprise automatically processing the electronic message, the electronic message corresponding to a plurality of customers and each segment associated with different transaction.
Claim 16
Independent Claim
133 words
A method for processing orders for telecommunication services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the system comprising: receiving an electronic message at a message server in a first predefined standard text-based format having a plurality of concatenated segments each having an associated segment identification code from said wholesaler or reseller comprising a telecommunication customer; and executing instructions at the computer to automatically process the electronic message to identify information related to at least one telecommunications service based on the segment identification code offered by the telecommunications services provider, translate the first format to a second format unique to the telecommunication services provider, and automatically generate an order for at least one telecommunication service based on the information so as to reduce manual intervention.
Claim 17
Independent Claim
133 words
A method for processing orders for telecommunication services transmitted from a wholesaler or reseller of such services and received by a telecommunication services provider, the system comprising: receiving an electronic message at a message server in a first predefined standard text-based format having a plurality of concatenated segments each having an associated segment identification code from said wholesaler or reseller comprising a telecommunication customer; and executing instructions at the computer to automatically process the electronic message to identify information related to at least one telecommunications service based on the segment identification code offered by the telecommunications services provider, translate the first format to a second format unique to the telecommunication services provider, and automatically generate an order for at least one telecommunication service based on the information so as to reduce manual intervention.
Claim 18
Dependent Claim
16 words
The system of claim 14 wherein the first predefined format is approved by a standards organization.
Claim 19
Dependent Claim
58 words
The system of claim 14 wherein the computer automatically generates an order by: processing the order using the second predetermined format; generating information related to processing of the order using the second predetermined format; converting the generated information into the first predetermined format; and forwarding the generated information using the first predetermined format to the telecommunications services customer.
Claim 20
Dependent Claim
28 words
The system of claim 16 wherein the message server communicates with the telecommunications customer via a TCP/IP connection to receive the electronic message and forward the generated information.
Claim 21
Dependent Claim
41 words
The method of claim 14 wherein a computer executes instructions to automatically process the electronic message to identify information related to a change for at least one telecommunications service based on the segment identification code offered by the telecommunications services provider.
Claim 22
Dependent Claim
32 words
The method of claim 14 wherein a computer executes instructions to automatically process the electronic message, the electronic message corresponding to a plurality of customers and each segment associated with different transaction.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2003-10-24 | 2004-04-24 | 2004-10-24 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2007-10-24 | 2008-04-24 | 2008-10-24 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2011-10-24 | 2012-04-24 | 2012-10-24 | $7700.00 | Window Closed / Lapsed |