US6049782A — Relationship management system and process for pr…

Claim 1

Independent Claim 191 words

An integrated financial system comprising: at least one account that includes a plurality of account components wherein each account component has a time of opening and a time of statement cycling and wherein each account component of the plurality of account components has an associated price based on a premium/discount interest rate and wherein the associated price is also based on a customer's relationship to a financial institution; and a relationship management system, the relationship management system including: a general purpose programmable computer; means for centralizing the capture, storage, and access to a plurality of interest rates corresponding to at least some of the account components; means for generating a database of account component relationships; means for generating balance files; means for determining the associated pricing of individual account components in terms of premium/discount interest rates applicable to a first account component of the plurality of account components at the time of the first account component's opening and statement cycling based on the customer's relationship to the financial institution using the database of account component relationships and the balance files; and means for adjusting the associated pricing of individual account components.

Claim 2

Dependent Claim 191 words

An integrated financial system comprising: at least one account that includes a plurality of account components wherein each account component has a time of opening and a time of statement cycling and wherein each account component of the plurality of account components has an associated price based on a premium/discount interest rate and wherein the associated price is also based on a customer's relationship to a financial institution; and a relationship management system, the relationship management system including: a general purpose programmable computer; means for centralizing the capture, storage, and access to a plurality of interest rates corresponding to at least some of the account components; means for generating a database of account component relationships; means for generating balance files; means for determining the associated pricing of individual account components in terms of premium/discount interest rates applicable to a first account component of the plurality of account components at the time of the first account component's opening and statement cycling based on the customer's relationship to the financial institution using the database of account component relationships and the balance files; and means for adjusting the associated pricing of individual account components.

Claim 3

Dependent Claim 45 words

The integrated financial system of claim 1 wherein the relationship management system further comprises cycling means for determining a list of account components for cycling on a given day and generating driver files to obtain account component information from at least one component product processor.

Claim 4

Dependent Claim 27 words

The integrated financial system of claim 1, wherein the customer's relationship to the financial institution includes account components of others within a household associated with the customer.

Claim 5

Dependent Claim 31 words

The integrated financial system of claim 1, wherein the at least one account includes a credit card component that is taken into account in determining the pricing of other account components.

Claim 6

Dependent Claim 31 words

The integrated financial system of claim 1, wherein the at least one account includes a secured credit component that is taken into account in determining the pricing of other account components.

Claim 7

Dependent Claim 31 words

The integrated financial system of claim 1, wherein the at least one account includes a money market component that is taken into account in determining the pricing of other account components.

Claim 8

Dependent Claim 30 words

The integrated financial system of claim 1, wherein the at least one account includes a retirement component that is taken into account in determining the pricing of other account components.

Claim 9

Independent Claim 99 words

A method of determining prices associated with account components wherein the account components are grouped into accounts comprising: centralizing the capture, storage, and access to a plurality of premium/discount interest rates corresponding to at least one account component; automatically generating a database of account component relationships; automatically generating balance files; automatically determining the pricing of the at least one account component in terms of premium/discount interest rates applicable to the at least one account component based on the customer's relationship to the financial institution; and automatically adjusting the premium/discount interest rates applicable to the at least one account component.

Claim 10

Independent Claim 99 words

A method of determining prices associated with account components wherein the account components are grouped into accounts comprising: centralizing the capture, storage, and access to a plurality of premium/discount interest rates corresponding to at least one account component; automatically generating a database of account component relationships; automatically generating balance files; automatically determining the pricing of the at least one account component in terms of premium/discount interest rates applicable to the at least one account component based on the customer's relationship to the financial institution; and automatically adjusting the premium/discount interest rates applicable to the at least one account component.

Claim 11

Dependent Claim 35 words

The process of claim 8, further comprising determining a list of account components for cycling on a given day and generating driver files to obtain account component information from at least one component product processor.

Claim 12

Dependent Claim 20 words

The process of claim 8, further comprising: utilization of account components of others within a household associated with the customer.

Claim 13

Dependent Claim 28 words

The process of claim 8, wherein one of the accounts includes a credit card component that is taken into account in determining the pricing of other account components.

Claim 14

Dependent Claim 28 words

The process of claim 8, wherein one of the accounts includes a secured credit component that is taken into account in determining the pricing of other account components.

Claim 15

Dependent Claim 28 words

The process of claim 8, wherein one of the accounts includes a money market component that is taken into account in determining the pricing of other account components.

Claim 16

Dependent Claim 28 words

The process of claim 8, wherein one of the accounts includes a retirement account component that is taken into account in determining the pricing of other account components.

Claim 17

Dependent Claim 31 words

The integrated financial system of claim 1 wherein one of the accounts includes at least one of the following account components: a checking component; a savings component and an investment component.

Claim 18

Dependent Claim 28 words

The process of claim 8 wherein one of the accounts includes at least one of the following account components: checking component; a savings component and an investment component.

Claim 19

Dependent Claim 31 words

The method of claim 8 wherein determining the pricing of the at least one account component occurs at the time of the at least one account component's opening and statement cycling.

Claim 20

Independent Claim 217 words

A method for pricing financial instruments based on a customer's relationship to a financial institution, comprising: initiating a pricing determination process for a customer, wherein the customer has at least one account with the financial institution; determining links, cycle codes, and pricing indicators for the at least one account for the user; transmitting links, cycle codes, and pricing indicators for the at least one account for the user to a linkage engine; the linkage engine determining customer relationship information; transmitting the customer relationship information to a relationship pricing/balance database; transmitting balance data from a balance database to a balance engine; the balance engine transferring and aggregating balance data; transmitting the transferred and aggregated balance data to the relationship pricing/balance database; transmitting the customer relationship information and the transferred and aggregated balance data from the relationship pricing/balance database to a pricing engine; transmitting rate information for the at least one account for the customer to a rate engine; the rate engine making rate determinations; transmitting the rate determinations to the pricing engine; the pricing engine returning a pricing determination based on a premium/discount interest rate and transmitting the pricing determination to a statement cycling engine and the statement cycling engine creating driver files, statement files, and pricing files and adjusting the pricing of the at least one account.

Claim 21

Independent Claim 217 words

A method for pricing financial instruments based on a customer's relationship to a financial institution, comprising: initiating a pricing determination process for a customer, wherein the customer has at least one account with the financial institution; determining links, cycle codes, and pricing indicators for the at least one account for the user; transmitting links, cycle codes, and pricing indicators for the at least one account for the user to a linkage engine; the linkage engine determining customer relationship information; transmitting the customer relationship information to a relationship pricing/balance database; transmitting balance data from a balance database to a balance engine; the balance engine transferring and aggregating balance data; transmitting the transferred and aggregated balance data to the relationship pricing/balance database; transmitting the customer relationship information and the transferred and aggregated balance data from the relationship pricing/balance database to a pricing engine; transmitting rate information for the at least one account for the customer to a rate engine; the rate engine making rate determinations; transmitting the rate determinations to the pricing engine; the pricing engine returning a pricing determination based on a premium/discount interest rate and transmitting the pricing determination to a statement cycling engine and the statement cycling engine creating driver files, statement files, and pricing files and adjusting the pricing of the at least one account.

Claim 22

Dependent Claim 131 words

A computer system for pricing financial instruments based on a customer's relationship to a finical institution, comprising: a balance engine; a pricing engine; a linkage engine; a rate engine; a relationship pricing/balance database; and a Global Customer Information Facility (GCIF); wherein the balance engine receives balances of various accounts held by a customer and updates the balances stored within the relationship pricing/balance database; wherein the linkage engine forwards account information stored within the GCIF to the relationship pricing/balance database; wherein the rate engine forwards rates, rules and tiers from various tables to the pricing engine; and wherein the relationship pricing/balance database forwards data to the pricing engine and the pricing engine forwards the appropriate fees and interest rates to the financial institution so it is applied to the customer's individual accounts.

Claim 23

Dependent Claim 131 words

A computer system for pricing financial instruments based on a customer's relationship to a finical institution, comprising: a balance engine; a pricing engine; a linkage engine; a rate engine; a relationship pricing/balance database; and a Global Customer Information Facility (GCIF); wherein the balance engine receives balances of various accounts held by a customer and updates the balances stored within the relationship pricing/balance database; wherein the linkage engine forwards account information stored within the GCIF to the relationship pricing/balance database; wherein the rate engine forwards rates, rules and tiers from various tables to the pricing engine; and wherein the relationship pricing/balance database forwards data to the pricing engine and the pricing engine forwards the appropriate fees and interest rates to the financial institution so it is applied to the customer's individual accounts.

Claim 24

Dependent Claim 33 words

The computer system of claim 19 further comprising: a cycling engine wherein the cycling engine prepares written statements for the customer based on the information provided to it by the relationship pricing/balance database.

Claim 25

Independent Claim 120 words

A method of determining a customer's price and interest rates of various accounts comprising: accessing a rate database which stores base interest rates for account components provided by a financial institution; updating a relationship pricing/balancing database to reflect changes in an account component balance; accessing a centralized database which stores information which is used to determine relationships between accounts; wherein a cycling engine detects changes made in the relationship pricing/balancing database on a periodic basis such that the rate database and centralized database are used to determine what pricing scheme a particular account component receives based on the customer's relationship with the financial institution; and using the determined pricing scheme to adjust an interest applied to the particular account component.

Claim 26

Independent Claim 120 words

A method of determining a customer's price and interest rates of various accounts comprising: accessing a rate database which stores base interest rates for account components provided by a financial institution; updating a relationship pricing/balancing database to reflect changes in an account component balance; accessing a centralized database which stores information which is used to determine relationships between accounts; wherein a cycling engine detects changes made in the relationship pricing/balancing database on a periodic basis such that the rate database and centralized database are used to determine what pricing scheme a particular account component receives based on the customer's relationship with the financial institution; and using the determined pricing scheme to adjust an interest applied to the particular account component.

Claim 27

Dependent Claim 29 words

The method of claim 21 comprising the step of organizing and maintaining the prices within the price table to reflect different prices for similar products held by different customers.

Claim 28

Dependent Claim 19 words

The method of claim 21 comprising the step of organizing and maintaining the prices into a plurality of tiers.

Claim 29

Dependent Claim 28 words

The method of claim 21 comprising the step of using the customer's household relationship with the financial institution in order to determine the customer's prices and interest rates.

Annuity Stage	Window Opens	Payment Deadline	Surcharge Period Until	Estimated Fee	Status
3.5 Years (Year 4)	2003-04-11	2003-10-11	2004-04-11	$2000.00	Window Closed / Lapsed
7.5 Years (Year 8)	2007-04-11	2007-10-11	2008-04-11	$3760.00	Window Closed / Lapsed
11.5 Years (Year 12)	2011-04-11	2011-10-11	2012-04-11	$7700.00	Window Closed / Lapsed

Relationship management system and process for pricing financial instruments based on a customer's relationship with a financial institution

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