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US5987100A Expired / Lapsed US ⏱️ 0.0 years remaining

Universal mailbox

Assignee: Avaya Inc
•
Filing: 1997-04-23
•
Granted: 1999-11-16
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Expires: 2017-04-23
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Abstract

Abstract A messaging center, connected to a communications network, processes messages intended for a subscriber. A caller sends a message to the message center in a first caller format. The message center stores the message in the first caller format, notifies the subscriber, and awaits a request for the stored message from the subscriber. In response to the message request, the message center sends the stored message to the subscriber in a first subscriber format independent of the first caller format. If the subscriber desires, the subscriber constructs a response to the message and sends it to the message center in a second subscriber format independent of the first caller format and the first subscriber format. The message center stores the response in the second subscriber format and sends the stored response to the caller in a second caller format independent of the first caller format and the first and second subscriber formats.

Inventors

  • 👤 Peter A. Fortman
  • 👤 Lester L. White
  • 👤 Thomas Kredo

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-30 14:49
CPC Classifications
H; H04; H04L; H04L51/00; H04L51/06; H04L51/066; H04M; H04M3/00; H04M3/42; H04M3/50; H04M3/53; H04M3/5307; H04L51/21; H04L51/224; H04M2201/00; H04M2201/60; H04M7/00; H04M7/12; H04W; H04W4/00; H04W4/12

Claims Analysis

Total Claims: 48
Claim 1
Independent Claim 117 words
A mailbox in a telecommunications system comprising: means for receiving information from a caller in a caller format; means for determining a normal subscriber format from a normal type of equipment a subscriber has used to retrieve information; means for sending the information to the subscriber in a first subscriber format independent of the caller format, the first subscriber format being the normal subscriber format when equipment used by the subscriber to retrieve the information is the normal type of equipment; means for receiving a response from the subscriber in a second subscriber format independent of the caller format and the first subscriber format; and means for sending the response to the caller in the caller format.
Claim 2
Dependent Claim 117 words
A mailbox in a telecommunications system comprising: means for receiving information from a caller in a caller format; means for determining a normal subscriber format from a normal type of equipment a subscriber has used to retrieve information; means for sending the information to the subscriber in a first subscriber format independent of the caller format, the first subscriber format being the normal subscriber format when equipment used by the subscriber to retrieve the information is the normal type of equipment; means for receiving a response from the subscriber in a second subscriber format independent of the caller format and the first subscriber format; and means for sending the response to the caller in the caller format.
Claim 3
Dependent Claim 36 words
The mailbox of claim 1, further comprising means for translating the information from the caller format to the normal subscriber format; and means for storing the information in the caller format and the normal subscriber format.
Claim 4
Dependent Claim 52 words
The mailbox of claim 1, wherein the means for sending the response comprises means for translating the response from the second subscriber format to the caller format, means for determining a location of the caller, and means for sending the response to the caller in the caller format at the determined location.
Claim 5
Dependent Claim 57 words
The mailbox of claim 1, further comprising means for receiving caller location information from the subscriber, the caller location information indicating a location of the caller; and wherein the means for sending the response comprises means for sending the response to the caller in the caller format at the location indicated by the received caller location information.
Claim 6
Dependent Claim 37 words
The mailbox of claim 1, wherein the means for sending the information includes means for receiving a retrieval request from the subscriber, and means for sending the information to the subscriber in response to the retrieval request.
Claim 7
Dependent Claim 30 words
The mailbox of claim 1, further comprising means for determining a subscriber notification preference; and means for notifying the subscriber of the received information according to the subscriber notification preference.
Claim 8
Dependent Claim 24 words
The mailbox of claim 6, wherein the notifying means includes the means for sending the information to the subscriber in the first subscriber format.
Claim 9
Independent Claim 112 words
A method for exchanging information of different formats, comprising the steps of: receiving information from a caller in a caller format; determining a normal subscriber format from a normal type of equipment a subscriber has used to retrieve information; sending the information to the subscriber in a first subscriber format independent of the caller format, the first subscriber format being the normal subscriber format when equipment used by the subscriber to retrieve the information is the normal type of equipment; receiving a response from the subscriber in a second subscriber format independent of the caller format and the first subscriber format; and sending the response to the caller in the caller format.
Claim 10
Independent Claim 112 words
A method for exchanging information of different formats, comprising the steps of: receiving information from a caller in a caller format; determining a normal subscriber format from a normal type of equipment a subscriber has used to retrieve information; sending the information to the subscriber in a first subscriber format independent of the caller format, the first subscriber format being the normal subscriber format when equipment used by the subscriber to retrieve the information is the normal type of equipment; receiving a response from the subscriber in a second subscriber format independent of the caller format and the first subscriber format; and sending the response to the caller in the caller format.
Claim 11
Dependent Claim 35 words
The method of claim 8, further comprising the steps of translating the information from the caller format to the normal subscriber format; and storing the information in the caller format and the normal subscriber format.
Claim 12
Dependent Claim 48 words
The method of claim 8, wherein the sending the response step comprises the substeps of translating the response from the second subscriber format to the caller format, determining a location of the caller, and sending the response to the caller in the caller format at the determined location.
Claim 13
Dependent Claim 58 words
The method of claim 8, further comprising the step of receiving caller location information from the subscriber, the caller location information indicating a location of the caller; and wherein the sending the response step comprises the substep of sending the response to the caller in the caller format at the location indicated by the received caller location information.
Claim 14
Dependent Claim 35 words
The method of claim 8, wherein the sending the information step includes the substeps of receiving a retrieval request from the subscriber, and sending the information to the subscriber in response to the retrieval request.
Claim 15
Dependent Claim 29 words
The method of claim 8, further comprising the steps of determining a subscriber notification preference; and notifying the subscriber of the received information according to the subscriber notification preference.
Claim 16
Dependent Claim 27 words
The method of claim 13, wherein the notifying step includes as a substep the step of sending the information to the subscriber in the first subscriber format.
Claim 17
Dependent Claim 179 words
An information processing system comprising: means for receiving information in a caller format from a caller using caller equipment; means for storing the information in the caller format in a mailbox belonging to a subscriber; means for determining a first subscriber format from a normal type of equipment used by the subscriber to retrieve information from the subscriber mailbox; means for converting the stored information from the caller format to the first subscriber format if the caller format is different than the first subscriber format; means for receiving a request from the subscriber to retrieve the stored information from the subscriber mailbox; means for detecting a type of equipment used by the subscriber to send the request; means for converting the stored information to a second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment; and means for sending the stored information to the subscriber in the second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment.
Claim 18
Dependent Claim 179 words
An information processing system comprising: means for receiving information in a caller format from a caller using caller equipment; means for storing the information in the caller format in a mailbox belonging to a subscriber; means for determining a first subscriber format from a normal type of equipment used by the subscriber to retrieve information from the subscriber mailbox; means for converting the stored information from the caller format to the first subscriber format if the caller format is different than the first subscriber format; means for receiving a request from the subscriber to retrieve the stored information from the subscriber mailbox; means for detecting a type of equipment used by the subscriber to send the request; means for converting the stored information to a second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment; and means for sending the stored information to the subscriber in the second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment.
Claim 19
Dependent Claim 41 words
The information processing system of claim 15, wherein the sending means includes means for sending the stored information to the subscriber in the first subscriber format when the detected type of equipment is the same as the normal type of equipment.
Claim 20
Dependent Claim 38 words
The information processing system of claim 16, wherein the sending means includes means for sending the stored information to the subscriber in the caller format when the detected type of equipment is the same as the caller equipment.
Claim 21
Dependent Claim 38 words
The information processing system of claim 15, wherein the sending means includes means for sending the stored information to the subscriber in the caller format when the detected type of equipment is the same as the caller equipment.
Claim 22
Dependent Claim 47 words
The information processing system of claim 15, further comprising means for receiving a response to the retrieved information from the subscriber in a third subscriber format independent of the caller format and the first and second subscriber formats; and means for forwarding the response to the caller.
Claim 23
Dependent Claim 74 words
The information processing system of claim 19, wherein the forwarding means comprises means for determining whether the caller is also a subscriber; means for storing the response in the third subscriber format for later retrieval by the caller when the caller is a subscriber; and means for translating the response from the third subscriber format to the caller format and sending the translated response to the caller when the caller is not a subscriber.
Claim 24
Dependent Claim 18 words
The information processing system of claim 15, further comprising means for notifying the subscriber of the received information.
Claim 25
Dependent Claim 26 words
The information processing system of claim 21, wherein the notifying means includes means for sending the received information to the subscriber in the first subscriber format.
Claim 26
Independent Claim 170 words
A method for relaying information of different formats, comprising the steps of: receiving information in a caller format from a caller using caller equipment; storing the information in the caller format in a mailbox belonging to a subscriber; determining a first subscriber format from a normal type of equipment used by the subscriber to retrieve information from the subscriber mailbox; converting the stored information from the caller format to the first subscriber format if the caller format is different than the first subscriber format; receiving a request from the subscriber to retrieve the stored information from the subscriber mailbox; detecting a type of equipment used by the subscriber to send the request; converting the stored information to a second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment; and sending the stored information to the subscriber in the second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment.
Claim 27
Independent Claim 170 words
A method for relaying information of different formats, comprising the steps of: receiving information in a caller format from a caller using caller equipment; storing the information in the caller format in a mailbox belonging to a subscriber; determining a first subscriber format from a normal type of equipment used by the subscriber to retrieve information from the subscriber mailbox; converting the stored information from the caller format to the first subscriber format if the caller format is different than the first subscriber format; receiving a request from the subscriber to retrieve the stored information from the subscriber mailbox; detecting a type of equipment used by the subscriber to send the request; converting the stored information to a second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment; and sending the stored information to the subscriber in the second subscriber format when the detected type of equipment is different than the caller equipment and the normal type of equipment.
Claim 28
Dependent Claim 40 words
The method of claim 23, wherein the sending step includes the substep of sending the stored information to the subscriber in the first subscriber format when the detected type of equipment is the same as the normal type of equipment.
Claim 29
Dependent Claim 37 words
The method of claim 24, wherein the sending step includes the substep of sending the stored information to the subscriber in the caller format when the detected type of equipment is the same as the caller equipment.
Claim 30
Dependent Claim 37 words
The method of claim 23, wherein the sending step includes the substep of sending the stored information to the subscriber in the caller format when the detected type of equipment is the same as the caller equipment.
Claim 31
Dependent Claim 44 words
The method of claim 23, further comprising the steps of receiving a response to the retrieved information from the subscriber in a third subscriber format independent of the caller format and the first and second subscriber formats; and forwarding the response to the caller.
Claim 32
Dependent Claim 69 words
The method of claim 27, wherein the forwarding step includes the steps of determining whether the caller is also a subscriber; storing the response in the third subscriber format for later retrieval by the caller when the caller is a subscriber; and translating the response from the third subscriber format to the caller format and sending the translated response to the caller when the caller is not a subscriber.
Claim 33
Dependent Claim 17 words
The method of claim 23, further comprising the step of notifying the subscriber of the received information.
Claim 34
Dependent Claim 25 words
The method of claim 29, wherein the notifying step includes the substep of sending the received information to the subscriber in the first subscriber format.
Claim 35
Dependent Claim 181 words
A messaging center comprising: means for receiving a message from a caller in a first caller format; means for notifying a subscriber of the received message; means for storing the message in the first caller format; means for determining a normal subscriber format based upon a type of equipment the subscriber has used to retrieve messages; means for receiving a request for the stored message from the subscriber; means for sending the stored message to the subscriber in a first subscriber format independent of the first caller format, the first subscriber format being the normal subscriber format when the type of equipment used by the subscriber to request the information is the normal type of equipment; means for receiving a response to the message from the subscriber in a second subscriber format independent of the first caller format and the first subscriber format; means for storing the response in the second subscriber format; and means for sending the stored response to the caller in a second caller format independent of the first caller format and the first and second subscriber formats.
Claim 36
Dependent Claim 181 words
A messaging center comprising: means for receiving a message from a caller in a first caller format; means for notifying a subscriber of the received message; means for storing the message in the first caller format; means for determining a normal subscriber format based upon a type of equipment the subscriber has used to retrieve messages; means for receiving a request for the stored message from the subscriber; means for sending the stored message to the subscriber in a first subscriber format independent of the first caller format, the first subscriber format being the normal subscriber format when the type of equipment used by the subscriber to request the information is the normal type of equipment; means for receiving a response to the message from the subscriber in a second subscriber format independent of the first caller format and the first subscriber format; means for storing the response in the second subscriber format; and means for sending the stored response to the caller in a second caller format independent of the first caller format and the first and second subscriber formats.
Claim 37
Dependent Claim 39 words
The messaging center of claim 31, further comprising means for translating the information from the first caller format to the normal subscriber format; and means for storing the information in the first caller format and the normal subscriber format.
Claim 38
Dependent Claim 43 words
The messaging center of claim 31, wherein the means for sending the stored response includes means for receiving a request for the stored response from the caller, and means for sending the stored response to the caller in response to the caller's request.
Claim 39
Dependent Claim 26 words
The messaging center of claim 31, wherein the notifying means includes the means for sending the stored message to the subscriber in the first subscriber format.
Claim 40
Independent Claim 172 words
A method for exchanging messages in different formats, comprising the steps of: receiving a message from a caller in a first caller format; storing the message in the first caller format; notifying a subscriber of the received message; determining a normal subscriber format based upon a normal type of equipment the subscriber has used to retrieve messages; receiving a request for the stored message from the subscriber; sending the stored message to the subscriber in a first subscriber format independent of the first caller format, the first subscriber format being the normal subscriber format when the type of equipment used by the subscriber to request the information is the normal type of equipment; receiving a response to the message from the subscriber in a second subscriber format independent of the first caller format and the first subscriber format; storing the response in the second subscriber format; and sending the stored response to the caller in a second caller format independent of the first caller format and the first and second subscriber formats.
Claim 41
Independent Claim 172 words
A method for exchanging messages in different formats, comprising the steps of: receiving a message from a caller in a first caller format; storing the message in the first caller format; notifying a subscriber of the received message; determining a normal subscriber format based upon a normal type of equipment the subscriber has used to retrieve messages; receiving a request for the stored message from the subscriber; sending the stored message to the subscriber in a first subscriber format independent of the first caller format, the first subscriber format being the normal subscriber format when the type of equipment used by the subscriber to request the information is the normal type of equipment; receiving a response to the message from the subscriber in a second subscriber format independent of the first caller format and the first subscriber format; storing the response in the second subscriber format; and sending the stored response to the caller in a second caller format independent of the first caller format and the first and second subscriber formats.
Claim 42
Dependent Claim 37 words
The method of claim 35, further comprising the steps of translating the information from the first caller format to the normal subscriber format; and storing the information in the first caller format and the normal subscriber format.
Claim 43
Dependent Claim 40 words
The method of claim 35, wherein the sending the stored response step includes the substeps of receiving a request for the stored response from the caller, and sending the stored response to the caller in response to the caller's request.
Claim 44
Dependent Claim 28 words
The method of claim 35, wherein the notifying step includes as a substep the step of sending the stored message to the subscriber in the first subscriber format.
Claim 45
Dependent Claim 83 words
A mailbox in a telecommunications system comprising: an interface that receives information from a caller in a caller format; a translator that determines a normal subscriber format from a normal type of equipment a subscriber has used to retrieve information; a memory that stores the information in the normal subscriber format; and a service unit that sends the information to the subscriber in the normal subscriber format when equipment used by the subscriber to retrieve the information is the normal type of equipment.
Claim 46
Dependent Claim 83 words
A mailbox in a telecommunications system comprising: an interface that receives information from a caller in a caller format; a translator that determines a normal subscriber format from a normal type of equipment a subscriber has used to retrieve information; a memory that stores the information in the normal subscriber format; and a service unit that sends the information to the subscriber in the normal subscriber format when equipment used by the subscriber to retrieve the information is the normal type of equipment.
Claim 47
Dependent Claim 150 words
An information processing system comprising: an interface that receives information in a caller format from a caller using caller equipment; a memory that stores the information in a mailbox belonging to a subscriber; a translator that determines a normal subscriber format from a normal type of equipment used by the subscriber to retrieve information from the subscriber mailbox, that converts the information from the caller format to the normal subscriber format if the caller format is different than the normal subscriber format, and that stores the information in the subscriber mailbox in the normal subscriber format; a detector that detects a type of equipment used by the subscriber to send a request to retrieve the stored information from the subscriber mailbox; and a service unit that sends the stored information to the subscriber in the normal subscriber format when the detected type of equipment is the normal type of equipment.
Claim 48
Dependent Claim 150 words
An information processing system comprising: an interface that receives information in a caller format from a caller using caller equipment; a memory that stores the information in a mailbox belonging to a subscriber; a translator that determines a normal subscriber format from a normal type of equipment used by the subscriber to retrieve information from the subscriber mailbox, that converts the information from the caller format to the normal subscriber format if the caller format is different than the normal subscriber format, and that stores the information in the subscriber mailbox in the normal subscriber format; a detector that detects a type of equipment used by the subscriber to send a request to retrieve the stored information from the subscriber mailbox; and a service unit that sends the stored information to the subscriber in the normal subscriber format when the detected type of equipment is the normal type of equipment.

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2002-11-15 2003-05-17 2003-11-16 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2006-11-15 2007-05-17 2007-11-16 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2010-11-15 2011-05-17 2011-11-16 $7700.00 Window Closed / Lapsed

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