US5970124A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Sponsored information distribution method and apparatus
Assignee: VOICE FX LLC
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Filing: 1997-06-05
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Granted: 1999-10-19
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Expires: 2017-06-05
Abstract
Abstract A database having information which the consumer desires to know, a database containing attributes of the consumer, and a database of advertising messages that an interactive voice response system can deliver to a the consumer are made responsive to telephone calls placed to an interactive voice response (IVR) system. The database of consumer attributes contains information that is already known about the consumer that can be used to decide on which advertising message to play. The consumer initiates activity by calling the interactive voice response system. Software identifies the consumer via the consumer inputted identification and plays an advertising message that, preferably, has been predetermined to have likely appeal to the consumer. The interactive voice response system is then used to disseminate the information sought by the customer (such as student grades) after first disseminating the advertising message. The advertising message can include an offer to purchase a product or service. The offer can be taken during the advertising period and recorded so as to be sent to a sponsor.
Inventors
- 👤 John J. Csaszar
- 👤 Michael Cudemo, III
- 👤 Marc A. Cohen
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-08 20:39
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/487; H04M3/4872; H04M3/4878; H04M3/493
Claims Analysis
Total Claims: 21
Claim 1
Independent Claim
248 words
A method of directed advertising using an interactive voice response system, comprising: mapping raw data into a database of standard formats, the raw data including a first type of information and a second type of information, the first type of information consisting of disseminatable information sought by an individual, the second type of information including information that is unique to the individual, including identity information, identifier information and information concerning one or more attributes of the individual, storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection, storing a representation of the first type of information in an audio format that is capable of being transmitted over a telephone connection, selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving a first telephone call from the individual, the telephone call initiated by the individual to obtain the first type of information, the telephone call including having the individual input at least a first piece of input information, determining the identity of the individual by comparing the identity information with the first piece of input information, transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and transmitting the first type of information to the individual over the telephone connection after playing the first advertising message.
Claim 2
Independent Claim
248 words
A method of directed advertising using an interactive voice response system, comprising: mapping raw data into a database of standard formats, the raw data including a first type of information and a second type of information, the first type of information consisting of disseminatable information sought by an individual, the second type of information including information that is unique to the individual, including identity information, identifier information and information concerning one or more attributes of the individual, storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection, storing a representation of the first type of information in an audio format that is capable of being transmitted over a telephone connection, selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving a first telephone call from the individual, the telephone call initiated by the individual to obtain the first type of information, the telephone call including having the individual input at least a first piece of input information, determining the identity of the individual by comparing the identity information with the first piece of input information, transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and transmitting the first type of information to the individual over the telephone connection after playing the first advertising message.
Claim 3
Dependent Claim
138 words
A method of directed advertising using an interactive voice response system as claimed in claim 1, comprising: updating the first type of information, selecting from among the plurality of advertising messages at least a second message to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving a second telephone call from the individual, the telephone call initiated by the individual to obtain the updated first type of information, the telephone call including having the individual again input at least the first piece of input information, transmitting the second advertising message to the individual over the telephone connection after the individual again inputs at least the first piece of input information, transmitting the updated first type of information to the individual over the telephone connection after playing the second advertising message.
Claim 4
Dependent Claim
150 words
A method of directed advertising using an interactive voice response system as claimed in claim 2, comprising: updating the first type of information multiple times, selecting from among the plurality of advertising messages a series of messages to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving multiple telephone calls from the individual, the telephone calls initiated by the individual to obtain the updated first type of information, the telephone calls including having the individual each time again input at least the first piece of input information, transmitting each of the series of advertising messages to the individual over the telephone connection after the individual inputs at least the first piece of input information, transmitting the last update of the first type of information to the individual over the telephone connection after playing the most recent in the series of advertising messages.
Claim 5
Dependent Claim
41 words
A method of directed advertising using an interactive voice response system as claimed in claim 3, wherein each advertising message in the series is different from every other advertising message and each message is removed from the series after being played.
Claim 6
Dependent Claim
42 words
A method of directed advertising using an interactive voice response system as claimed in claim 1, comprising: receiving a second piece of input from the individual after transmitting the first advertising message to the individual, and recording the second piece of information.
Claim 7
Dependent Claim
42 words
A method of directed advertising using an interactive voice response system as claimed in claim 5, wherein: the first type of information includes academic grades for the individual, and the attributes of the individual include major, grade point average and graduation year.
Claim 8
Independent Claim
258 words
An apparatus for directed advertising, comprising: means for mapping raw data into a database of standard formats, the raw data including a first type of information and a second type of information, the first type of information consisting of disseminatable information sought by an individual, the second type of information including information that is unique to the individual, including identity information, identifier information and information concerning one or more attributes of the individual, means for storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection, means for storing a representation of the first type of information in an audio format that is capable of being transmitted over a telephone connection, means for selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, means for receiving a first telephone call from the individual, the telephone call initiated by the individual to obtain the first type of information, the telephone call including having the individual input at least a first piece of input information, means for determining the identity of the individual by comparing the identity information with the first piece of input information, means for transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and means for transmitting the first type of information to the individual over the telephone connection after playing the first advertising message.
Claim 9
Independent Claim
258 words
An apparatus for directed advertising, comprising: means for mapping raw data into a database of standard formats, the raw data including a first type of information and a second type of information, the first type of information consisting of disseminatable information sought by an individual, the second type of information including information that is unique to the individual, including identity information, identifier information and information concerning one or more attributes of the individual, means for storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection, means for storing a representation of the first type of information in an audio format that is capable of being transmitted over a telephone connection, means for selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, means for receiving a first telephone call from the individual, the telephone call initiated by the individual to obtain the first type of information, the telephone call including having the individual input at least a first piece of input information, means for determining the identity of the individual by comparing the identity information with the first piece of input information, means for transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and means for transmitting the first type of information to the individual over the telephone connection after playing the first advertising message.
Claim 10
Dependent Claim
142 words
An apparatus for directed advertising as claimed in claim 7, comprising: means for updating the first type of information, means for selecting from among the plurality of advertising messages at least a second advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, means for receiving a second telephone call from the individual, the telephone call initiated by the individual to obtain the updated first type of information, the telephone call including having the individual again input at least the first piece of input information, means for transmitting the second advertising message to the individual over the telephone connection after individual again inputs at least the first piece of input information, means for transmitting the updated first type of information to the individual over the telephone connection after playing the second advertising message.
Claim 11
Dependent Claim
154 words
An apparatus for directed advertising as claimed in claim 8, comprising: means for updating the first type of information multiple times, means for selecting from among the plurality of advertising messages a series of messages to transmit first over a telephone connection based on the information concerning the attributes of the individual, means for receiving multiple telephone calls from the individual, the telephone calls initiated by the individual to obtain the updated first type of information, the telephone calls including having the individual each time again input at least the first piece of input information, means for transmitting each of the series of advertising messages to the individual over the telephone connection after the individual inputs at least the first piece of input information, means for transmitting the last update of the first type of information to the individual over the telephone connection after playing the most recent in the series of advertising messages.
Claim 12
Dependent Claim
41 words
A method of directed advertising using an interactive voice response system as claimed in claim 9, wherein each advertising message in the series is different from every other advertising message and each message is removed from the series after being played.
Claim 13
Dependent Claim
40 words
An apparatus for directed advertising as claimed in claim 7, comprising: means for receiving a second piece of input from the individual after transmitting the first advertising message to the individual, and means for recording the second piece of information.
Claim 14
Dependent Claim
36 words
An apparatus for directed advertising as claimed in claim 11, wherein: the first type of information includes academic grades for the individual, and the attributes of the individual include major, grade point average and graduation year.
Claim 15
Independent Claim
227 words
A method of directed advertising using an interactive voice response system, comprising: mapping raw data into a database of standard formats, the raw data including a first type of personal information and a second type of personal information, the second type of personal information including information that is unique to a particular individual, including identity information, identifier information and information concerning one or more attributes of the individual, storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection, storing a representation of the first type of personal information in an audio format that is capable of being transmitted over a telephone connection, selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving a first telephone call from the individual, the telephone call including having the individual input at least a first piece of input information, determining the identity of the individual by comparing the identity information with the first piece of input information, transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and transmitting the first type of personal information to the individual over the telephone connection after playing the first advertising message.
Claim 16
Independent Claim
227 words
A method of directed advertising using an interactive voice response system, comprising: mapping raw data into a database of standard formats, the raw data including a first type of personal information and a second type of personal information, the second type of personal information including information that is unique to a particular individual, including identity information, identifier information and information concerning one or more attributes of the individual, storing a plurality of advertising messages that are in an audio format that is capable of being transmitted over a telephone connection, storing a representation of the first type of personal information in an audio format that is capable of being transmitted over a telephone connection, selecting from among the plurality of advertising messages at least a first advertising message to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving a first telephone call from the individual, the telephone call including having the individual input at least a first piece of input information, determining the identity of the individual by comparing the identity information with the first piece of input information, transmitting the first advertising message to the individual over the telephone connection after determining the identity of the individual, and transmitting the first type of personal information to the individual over the telephone connection after playing the first advertising message.
Claim 17
Dependent Claim
125 words
A method of directed advertising using an interactive voice response system as claimed in claim 13, comprising: updating the first type of personal information, selecting from among the plurality of advertising messages at least a second message to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving a second telephone call from the individual, the telephone call including having the individual again input at least the first piece of input information, transmitting the second advertising message to the individual over the telephone connection after the individual again inputs at least the first piece of input information, transmitting the updated first type of personal information to the individual over the telephone connection after playing the second advertising message.
Claim 18
Dependent Claim
137 words
A method of directed advertising using an interactive voice response system as claimed in claim 14, comprising: updating the first type of personal information multiple times, selecting from among the plurality of advertising messages a series of messages to transmit first over a telephone connection based on the information concerning the attributes of the individual, receiving multiple telephone calls from the individual, the telephone calls including having the individual each time again input at least the first piece of input information, transmitting each of the series of advertising messages to the individual over the telephone connection after the individual inputs at least the first piece of input information, transmitting the last update of the first type of personal information to the individual over the telephone connection after playing the most recent in the series of advertising messages.
Claim 19
Dependent Claim
30 words
A method of directed advertising using an interactive voice response system as claimed in claim 15, wherein each advertising message in the series is different from every other advertising message.
Claim 20
Dependent Claim
42 words
A method of directed advertising using an interactive voice response system as claimed in claim 13, comprising: receiving a second piece of input from the individual after transmitting the first advertising message to the individual, and recording the second piece of information.
Claim 21
Dependent Claim
43 words
A method of directed advertising using an interactive voice response system as claimed in claim 17, wherein: the first type of personal information includes academic grades of the individual, and the attributes of the individual include major, grade point average and graduation year.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2002-10-18 | 2003-04-19 | 2003-10-19 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2006-10-18 | 2007-04-19 | 2007-10-19 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2010-10-18 | 2011-04-19 | 2011-10-19 | $7700.00 | Window Closed / Lapsed |