US5963618A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Voice processing system
Assignee: Yahoo Inc
•
Filing: 1997-04-18
•
Granted: 1999-10-05
•
Expires: 2017-04-18
Abstract
Abstract A method of providing a voice mail service is disclosed using a voice processing system having a communications link to one or more voice mail systems. A voice message for a subscriber to said one or more voice mail systems is received at said voice processing system, which prompts a determination as to the voice mail system on which said subscriber has a voice mailbox. The voice message is the transmitted to the voice mail system on which said subscriber has a voice mailbox. In the preferred embodiment, the communications link forms part of the Internet, and received messages are processed independently by two separate voice processing systems to provide redundancy.
Inventors
- 👤 Lawrence Leon Porter
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-06 02:29
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/50; H04M3/53; H04M3/533; H04M3/08; H04M3/12; H04M3/53325; H04M7/00; H04M7/12
Claims Analysis
Total Claims: 42
Claim 1
Independent Claim
167 words
A voice processing system for connection to a public telephone network and having a digital communications link to two or more voice mail systems, each supporting a plurality of subscriber voice mailboxes, and wherein no subscriber mailboxes are stored on said voice processing system, said system including: means for receiving over the public telephone network a voice message for a subscriber to one of said two or more voice mail systems, said voice message being from a caller who is not necessarily a subscriber to any of said two or more voice mail systems; means for determining the voice mail system on which said subscriber has a voice mailbox by accessing a directory listing substantially all the subscribers who have a voice mailbox on said two or more voice mail systems; means for temporarily storing the received voice message; and means, responsive to said determination, for transmitting in digital format the stored voice message to the voice mail system on which said subscriber has a voice mailbox.
Claim 2
Dependent Claim
167 words
A voice processing system for connection to a public telephone network and having a digital communications link to two or more voice mail systems, each supporting a plurality of subscriber voice mailboxes, and wherein no subscriber mailboxes are stored on said voice processing system, said system including: means for receiving over the public telephone network a voice message for a subscriber to one of said two or more voice mail systems, said voice message being from a caller who is not necessarily a subscriber to any of said two or more voice mail systems; means for determining the voice mail system on which said subscriber has a voice mailbox by accessing a directory listing substantially all the subscribers who have a voice mailbox on said two or more voice mail systems; means for temporarily storing the received voice message; and means, responsive to said determination, for transmitting in digital format the stored voice message to the voice mail system on which said subscriber has a voice mailbox.
Claim 3
Dependent Claim
30 words
The system of claim 1, wherein said directory includes for each subscriber an identification of their voice mailbox and the voice mail system on which said voice mailbox is located.
Claim 4
Dependent Claim
41 words
The system of claim 2, wherein said directory includes a personalised recording for at least some subscribers to said two or more voice mail systems, and said system includes means for playing said recording to the sender of said voice message.
Claim 5
Dependent Claim
19 words
The system of claim 3, wherein said personalised recording comprises the name of said subscriber, spoken by said subscriber.
Claim 6
Dependent Claim
40 words
The system of claim 2, wherein said directory includes for at least some subscribers the name of the subscriber, and wherein said system includes text to speech conversion means for playing said name to the sender of said voice message.
Claim 7
Dependent Claim
37 words
The system of claim 1, wherein said directory includes for at least some subscribers the electronic mail address of the subscriber, and said system further includes means for transmitting the voice message to said electronic mail address.
Claim 8
Dependent Claim
20 words
The system of claim 6, wherein said voice message is transmitted to said electronic mail address as an audio file.
Claim 9
Dependent Claim
14 words
The system of claim 7, wherein said audio file is in Internet SMTP/MIME format.
Claim 10
Dependent Claim
30 words
The system of claim 6, wherein a subscriber may optionally select whether received voice messages are transmitted to his/her voice mailbox, or to his/her electronic mail address, or to both.
Claim 11
Dependent Claim
19 words
The system of claim 1, wherein said directory is included on the same machine as said voice processing system.
Claim 12
Dependent Claim
18 words
The system of claim 1, wherein said communications link is over a multi-node network providing robust message delivery.
Claim 13
Dependent Claim
38 words
The system of claim 11, wherein said robust message delivery includes storage within the network of a voice message being transmitted from said voice processing system to a voice mail system if said voice mail system is unavailable.
Claim 14
Dependent Claim
14 words
The system of claim 11 or 12, wherein said communications link comprises the Internet.
Claim 15
Dependent Claim
15 words
The system of claim 11 or 12, wherein said communications link comprises a computer intranet.
Claim 16
Independent Claim
176 words
A method of providing a voice mail service using a voice processing system connected to a public telephone network and having a digital communications link to two or more voice mail systems, each supporting a plurality of subscriber voice mailboxes, and wherein no subscriber mailboxes are stored on said voice processing system, said method including the steps of: receiving a voice message over the public telephone network for a subscriber to one of said two or more voice mail systems at said voice processing system, said voice message being from a caller who is not necessarily a subscriber to any of said two or more voice mail systems; determining the voice mail system on which said subscriber has a voice mailbox by accessing a directory listing substantially all the subscribers who have a voice mailbox on said two or more voice mail systems; temporarily storing the received voice message on said voice processing system; and transmitting in digital format the stored voice message to the voice mail system on which said subscriber has a voice mailbox.
Claim 17
Independent Claim
176 words
A method of providing a voice mail service using a voice processing system connected to a public telephone network and having a digital communications link to two or more voice mail systems, each supporting a plurality of subscriber voice mailboxes, and wherein no subscriber mailboxes are stored on said voice processing system, said method including the steps of: receiving a voice message over the public telephone network for a subscriber to one of said two or more voice mail systems at said voice processing system, said voice message being from a caller who is not necessarily a subscriber to any of said two or more voice mail systems; determining the voice mail system on which said subscriber has a voice mailbox by accessing a directory listing substantially all the subscribers who have a voice mailbox on said two or more voice mail systems; temporarily storing the received voice message on said voice processing system; and transmitting in digital format the stored voice message to the voice mail system on which said subscriber has a voice mailbox.
Claim 18
Dependent Claim
30 words
The method of claim 15, wherein said directory includes for each subscriber an identification of their voice mailbox and the voice mail system on which said voice mailbox is located.
Claim 19
Dependent Claim
39 words
The method of claim 16, wherein said directory includes a personalised recording for at least some subscribers to said two or more voice mail systems, and said method includes playing said recording to the sender of said voice message.
Claim 20
Dependent Claim
19 words
The method of claim 17, wherein said personalised recording comprises the name of said subscriber, spoken by said subscriber.
Claim 21
Dependent Claim
40 words
The method of claim 16, wherein said directory includes for at least some subscribers the name of the subscriber, and wherein said method includes performing text to speech conversion for playing said name to the sender of said voice message.
Claim 22
Dependent Claim
35 words
The method of claim 15, wherein said directory includes for at least some subscribers the electronic mail address of the subscriber, and said method further includes transmitting the voice message to said electronic mail address.
Claim 23
Dependent Claim
20 words
The method of claim 20, wherein said voice message is transmitted to said electronic mail address as an audio file.
Claim 24
Dependent Claim
14 words
The method of claim 21, wherein said audio file is in Internet SMTP/MIME format.
Claim 25
Dependent Claim
30 words
The method of claim 20, wherein a subscriber may optionally select whether received voice messages are transmitted to his/her voice mailbox, or to his/her electronic mail address, or to both.
Claim 26
Dependent Claim
25 words
The method of claim 15, further comprising the step of propagating information about updates to said one or more voice mail systems to said directory.
Claim 27
Dependent Claim
23 words
The method of claim 15, further comprising the steps of providing at least two copies of said directory to ensure a redundancy capability.
Claim 28
Dependent Claim
18 words
The method of claim 15, wherein said communications link is over a multi-node network providing robust message delivery.
Claim 29
Dependent Claim
37 words
The method of claim 26, wherein said robust message delivery includes storing within the network a voice message being transmitted from said voice processing system to a voice mail system if said voice mail system is unavailable.
Claim 30
Dependent Claim
14 words
The method of claim 26 or 27, wherein said communications link comprises the Internet.
Claim 31
Dependent Claim
15 words
The method of claim 26 or 27, wherein said communications link comprises a computer intranet.
Claim 32
Dependent Claim
30 words
The method of claim 15, wherein said voice processing system is located in a different country from at least one of said at least one or more voice mail systems.
Claim 33
Dependent Claim
43 words
The method of claim 15, wherein there are at least two voice processing systems, and said voice message for a subscriber to said two or more voice mail systems may be received at any one of said at least two voice processing systems.
Claim 34
Dependent Claim
29 words
The method of claim 31, wherein said at least two voice processing systems may perform said determining and transmitting steps independently of one another to provide a redundancy capability.
Claim 35
Dependent Claim
22 words
The method of claim 32, wherein said at least two voice processing system may be reached by dialling the same telephone number.
Claim 36
Dependent Claim
24 words
The method of claim 33, wherein calls for a particular subscriber are preferentially received by one of said at least two voice processing systems.
Claim 37
Independent Claim
132 words
A method of providing a voice mail service using at least two voice processing systems, each voice processing system comprising a voice mail system including subscriber mailboxes and having a communications link to one or more voice mail systems, said method including the steps of: receiving a voice message for a subscriber to said one or more voice mail systems at any one of said voice processing systems, wherein calls for a particular subscriber having a mailbox on one of said at least two voice processing systems are preferentially received by the voice processing system on which the mailbox is located; determining the voice mail system on which said subscriber has a voice mailbox; and transmitting the voice message to the voice mail system on which said subscriber has a voice mailbox.
Claim 38
Independent Claim
132 words
A method of providing a voice mail service using at least two voice processing systems, each voice processing system comprising a voice mail system including subscriber mailboxes and having a communications link to one or more voice mail systems, said method including the steps of: receiving a voice message for a subscriber to said one or more voice mail systems at any one of said voice processing systems, wherein calls for a particular subscriber having a mailbox on one of said at least two voice processing systems are preferentially received by the voice processing system on which the mailbox is located; determining the voice mail system on which said subscriber has a voice mailbox; and transmitting the voice message to the voice mail system on which said subscriber has a voice mailbox.
Claim 39
Independent Claim
214 words
A system for providing voice mail service comprising at least two voice processing systems, each connected to a public telephone network and having associated therewith a database containing a directory of subscribers to said voice mail service, and at least two voice mail systems for storing voice mailboxes for subscribers to said voice mail service, said at least two voice processing systems and said at least two voice mail systems being connected together by a disital communications link, wherein no subscriber mailboxes are stored on said voice processing systems, said system including: means for routing an incoming call for a subscriber received over the public telephone network to a selected one of said voice processing systems, said call being from a caller who is not necessarily a subscriber to any of said two or more voice mail systems, means at said selected voice processing system for receiving a voice message for a subscriber to said voice mail service; means at said selected voice processing system for using said associated directory to determine the voice mail system on which said subscriber has a voice mailbox; means, responsive to said determination, for transmitting the voice message in digital format over said communications link to the voice mail system on which said subscriber has a voice mailbox.
Claim 40
Independent Claim
214 words
A system for providing voice mail service comprising at least two voice processing systems, each connected to a public telephone network and having associated therewith a database containing a directory of subscribers to said voice mail service, and at least two voice mail systems for storing voice mailboxes for subscribers to said voice mail service, said at least two voice processing systems and said at least two voice mail systems being connected together by a disital communications link, wherein no subscriber mailboxes are stored on said voice processing systems, said system including: means for routing an incoming call for a subscriber received over the public telephone network to a selected one of said voice processing systems, said call being from a caller who is not necessarily a subscriber to any of said two or more voice mail systems, means at said selected voice processing system for receiving a voice message for a subscriber to said voice mail service; means at said selected voice processing system for using said associated directory to determine the voice mail system on which said subscriber has a voice mailbox; means, responsive to said determination, for transmitting the voice message in digital format over said communications link to the voice mail system on which said subscriber has a voice mailbox.
Claim 41
Dependent Claim
30 words
The system of claim 36, wherein voice mailboxes in at least one of said at least one voice mail systems may be accessed over the Internet by a WorldWideWeb browser.
Claim 42
Dependent Claim
23 words
The system of claim 36, wherein said at least two voice processing systems have a digital trunk connection to the public telephone network.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2002-10-04 | 2003-04-05 | 2003-10-05 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2006-10-04 | 2007-04-05 | 2007-10-05 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2010-10-04 | 2011-04-05 | 2011-10-05 | $7700.00 | Window Closed / Lapsed |