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US5915246A Expired / Lapsed US ⏱️ 0.0 years remaining

Self-service system

Assignee: NCR Atleos Corp
•
Filing: 1997-01-22
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Granted: 1999-06-22
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Expires: 2017-01-22
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Abstract

Abstract An automated teller machine (10) or a home banking system (32) is operated to provide, during the delays associated with authorizing and acting upon a user instruction, a sales presentation related to a financial product. The type of presentation is selected by matching a profile of the user, obtained from a central information store (20), with profiles of target customers for a number of financial products.

Inventors

  • 👤 David Patterson
  • 👤 Michael G. Coutts

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-11-08 15:15
CPC Classifications
G; G06; G06Q; G06Q20/00; G06Q20/08; G06Q20/18; G06Q20/10; G06Q20/108; G06Q20/1085; G06Q20/38; G06Q20/40; G06Q30/00; G06Q30/02; G06Q30/0241; G06Q40/00; G07; G07F; G07F19/00; G07F19/20; G07F7/00; G07G; G07G1/00

Claims Analysis

Total Claims: 20
Claim 1
Independent Claim 139 words
An unattended self-service terminal connectable to a host system and for allowing a self-service customer to carry out a self-service transaction, the self-service terminal comprising: input means for receiving customer identifying information from the self-service customer; display means for displaying sales information to be viewed by the self-service customer; storage means for storing a plurality of sales presentations which are viewable by the self-service customer; queue sensing means for sensing a queue of potential self-service customers adjacent to the self-service terminal and providing a signal indicative thereof; and control means for selecting one of the plurality of sales presentations based upon the customer identifying information received from the self-service customer and the signal from the queue sensing means to display the selected sales presentation on the display means to provide sales information to be viewed by the self-service customer.
Claim 2
Dependent Claim 139 words
An unattended self-service terminal connectable to a host system and for allowing a self-service customer to carry out a self-service transaction, the self-service terminal comprising: input means for receiving customer identifying information from the self-service customer; display means for displaying sales information to be viewed by the self-service customer; storage means for storing a plurality of sales presentations which are viewable by the self-service customer; queue sensing means for sensing a queue of potential self-service customers adjacent to the self-service terminal and providing a signal indicative thereof; and control means for selecting one of the plurality of sales presentations based upon the customer identifying information received from the self-service customer and the signal from the queue sensing means to display the selected sales presentation on the display means to provide sales information to be viewed by the self-service customer.
Claim 3
Dependent Claim 28 words
An unattended self-service terminal according to claim 1, wherein the queue sensing means includes means for detecting radiation reflected by a human being adjacent to the self-service terminal.
Claim 4
Dependent Claim 29 words
An unattended self-service terminal according to claim 1, wherein the queue sensing means includes means for detecting infrared radiation emitted by a human being adjacent to the self-service terminal.
Claim 5
Dependent Claim 27 words
An unattended self-service terminal according to claim 1, wherein the queue sensing means includes means for distinguishing between stationary humans and passers-by relative to the self-service terminal.
Claim 6
Dependent Claim 220 words
An automated teller machine (ATM) connectable to a host system and for allowing an ATM customer to carry out a self-service financial transaction, the ATM comprising: a currency dispenser for dispensing currency to the ATM customer in response to the ATM customer requesting that currency be dispensed during the self-service financial transaction; an input device for receiving a customer identifying card from the ATM customer to verify identity of the ATM customer; a display for displaying sales information to be viewed by the ATM customer; a storage unit for storing a plurality of sales presentations which are viewable by the ATM customer; a queue sensing unit for sensing a queue of potential ATM customers adjacent to the ATM and providing a signal indicative thereof; and a controller for (i) selecting one of the plurality of sales presentations based upon identity of the ATM customer and the signal from the queue sensing unit, (ii) controlling operation of the currency dispenser to dispense currency to the ATM customer after identity of the ATM customer has been verified and the ATM customer has requested that currency be dispensed from the currency dispenser, and (iii) controlling the display to display the selected sales presentation to provide sales information to be viewed by the ATM customer while identity of the ATM customer is being verified.
Claim 7
Dependent Claim 220 words
An automated teller machine (ATM) connectable to a host system and for allowing an ATM customer to carry out a self-service financial transaction, the ATM comprising: a currency dispenser for dispensing currency to the ATM customer in response to the ATM customer requesting that currency be dispensed during the self-service financial transaction; an input device for receiving a customer identifying card from the ATM customer to verify identity of the ATM customer; a display for displaying sales information to be viewed by the ATM customer; a storage unit for storing a plurality of sales presentations which are viewable by the ATM customer; a queue sensing unit for sensing a queue of potential ATM customers adjacent to the ATM and providing a signal indicative thereof; and a controller for (i) selecting one of the plurality of sales presentations based upon identity of the ATM customer and the signal from the queue sensing unit, (ii) controlling operation of the currency dispenser to dispense currency to the ATM customer after identity of the ATM customer has been verified and the ATM customer has requested that currency be dispensed from the currency dispenser, and (iii) controlling the display to display the selected sales presentation to provide sales information to be viewed by the ATM customer while identity of the ATM customer is being verified.
Claim 8
Dependent Claim 25 words
An ATM according to claim 5, wherein the queue sensing unit includes means for detecting radiation reflected by a human being adjacent to the ATM.
Claim 9
Dependent Claim 26 words
An ATM according to claim 5, wherein the queue sensing unit includes means for detecting infrared radiation emitted by a human being adjacent to the ATM.
Claim 10
Dependent Claim 24 words
An ATM according to claim 5, wherein the queue sensing unit includes means for distinguishing between stationary humans and passers-by relative to the ATM.
Claim 11
Dependent Claim 230 words
An automated teller machine (ATM) connectable to a host system and for allowing an ATM customer to carry out a self-service financial transaction, the ATM comprising: a currency dispenser for dispensing currency to the ATM customer in response to the ATM customer requesting that currency be dispensed during the self-service financial transaction; an input device for receiving a customer identifying card from the ATM customer to verify identity of the ATM customer; a display for displaying sales information to be viewed by the ATM customer; a storage unit for storing a plurality of sales presentations which are viewable by the ATM customer; a queue sensing unit for sensing a queue of potential ATM customers adjacent to the ATM and providing a signal indicative thereof; and a controller for (i) selecting one of the plurality of sales presentations based upon identity of the ATM customer and the signal from the queue sensing unit, (ii) controlling operation of the currency dispenser to dispense currency to the ATM customer after identity of the ATM customer has been verified and the ATM customer has requested that currency be dispensed from the currency dispenser, and (iii) controlling the display to display the selected sales presentation to provide sales information to be viewed by the ATM customer while the currency dispenser is counting currency to be dispensed to the ATM customer during the self-service financial transaction.
Claim 12
Dependent Claim 230 words
An automated teller machine (ATM) connectable to a host system and for allowing an ATM customer to carry out a self-service financial transaction, the ATM comprising: a currency dispenser for dispensing currency to the ATM customer in response to the ATM customer requesting that currency be dispensed during the self-service financial transaction; an input device for receiving a customer identifying card from the ATM customer to verify identity of the ATM customer; a display for displaying sales information to be viewed by the ATM customer; a storage unit for storing a plurality of sales presentations which are viewable by the ATM customer; a queue sensing unit for sensing a queue of potential ATM customers adjacent to the ATM and providing a signal indicative thereof; and a controller for (i) selecting one of the plurality of sales presentations based upon identity of the ATM customer and the signal from the queue sensing unit, (ii) controlling operation of the currency dispenser to dispense currency to the ATM customer after identity of the ATM customer has been verified and the ATM customer has requested that currency be dispensed from the currency dispenser, and (iii) controlling the display to display the selected sales presentation to provide sales information to be viewed by the ATM customer while the currency dispenser is counting currency to be dispensed to the ATM customer during the self-service financial transaction.
Claim 13
Dependent Claim 25 words
An ATM according to claim 9, wherein the queue sensing unit includes means for detecting radiation reflected by a human being adjacent to the ATM.
Claim 14
Dependent Claim 26 words
An ATM according to claim 9, wherein the queue sensing unit includes means for detecting infrared radiation emitted by a human being adjacent to the ATM.
Claim 15
Dependent Claim 24 words
An ATM according to claim 9, wherein the queue sensing unit includes means for distinguishing between stationary humans and passers-by relative to the ATM.
Claim 16
Dependent Claim 221 words
An automated teller machine (ATM) connectable to a host system and for allowing an ATM customer to carry out a self-service financial transaction, the ATM comprising: a receipt printer for printing a receipt containing information relating to the self-service financial transaction to be delivered to the ATM customer after the self-service financial transaction has been carried out; an input device for receiving a customer identifying card from the ATM customer to verify identity of the ATM customer; a display for displaying sales information to be viewed by the ATM customer; a storage unit for storing a plurality of sales presentations which are viewable by the ATM customer; a queue sensing unit for sensing a queue of potential ATM customers adjacent to the ATM and providing a signal indicative thereof; and a controller for (i) selecting one of the plurality of sales presentations based upon identity of the ATM customer and the signal from the queue sensing unit, (ii) controlling operation of the receipt printer to print a receipt to be delivered to the ATM customer after the self-service financial transaction has been carried out, and (iii) controlling the display to display the selected sales presentation to provide sales information to be viewed by the ATM customer while the receipt printer is printing the receipt to be delivered to the ATM customer.
Claim 17
Dependent Claim 221 words
An automated teller machine (ATM) connectable to a host system and for allowing an ATM customer to carry out a self-service financial transaction, the ATM comprising: a receipt printer for printing a receipt containing information relating to the self-service financial transaction to be delivered to the ATM customer after the self-service financial transaction has been carried out; an input device for receiving a customer identifying card from the ATM customer to verify identity of the ATM customer; a display for displaying sales information to be viewed by the ATM customer; a storage unit for storing a plurality of sales presentations which are viewable by the ATM customer; a queue sensing unit for sensing a queue of potential ATM customers adjacent to the ATM and providing a signal indicative thereof; and a controller for (i) selecting one of the plurality of sales presentations based upon identity of the ATM customer and the signal from the queue sensing unit, (ii) controlling operation of the receipt printer to print a receipt to be delivered to the ATM customer after the self-service financial transaction has been carried out, and (iii) controlling the display to display the selected sales presentation to provide sales information to be viewed by the ATM customer while the receipt printer is printing the receipt to be delivered to the ATM customer.
Claim 18
Dependent Claim 25 words
An ATM according to claim 13, wherein the queue sensing unit includes means for detecting radiation reflected by a human being adjacent to the ATM.
Claim 19
Dependent Claim 26 words
An ATM according to claim 13, wherein the queue sensing unit includes means for detecting infrared radiation emitted by a human being adjacent to the ATM.
Claim 20
Dependent Claim 24 words
An ATM according to claim 13, wherein the queue sensing unit includes means for distinguishing between stationary humans and passers-by relative to the ATM.

References Cited (Backward Citations)

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US5220501A Cited
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USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2002-06-21 2002-12-21 2003-06-22 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2006-06-21 2006-12-21 2007-06-22 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2010-06-21 2010-12-21 2011-06-22 $7700.00 Window Closed / Lapsed

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