Method and apparatus for managing calls using a soft call park

Claim 1

A telephony server comprising: a) a user agent associated with a first user, for receiving an incoming call from a second user intended for said first user and in response generating a Find and Ring message to at least one of a telephone, a computer, and a mobile phone; b) at least one of a phone agent associated with said at least one of said telephone and said computer, and a mobility agent associated with said mobile phone, respectively, including means for receiving said Find and Ring message and in response ringing at least one of said telephone, computer, and mobile phone; c) means associated with said at least one of said telephone, computer and mobile phone for said first user to indicate acknowledgment of said incoming call to said at least one of said phone agent and mobility agent; d) means within said at least one of said phone agent and said mobility agent for generating a Call Park message to said user agent in response to said acknowledgment; e) means within said user agent for receiving said Call Park message and in response generating a Park Call message containing information data for said first user and a second user message to be played to said second user; f) a call park agent for receiving said Park Call message and in response queuing said incoming call and generating a Give Message instruction; and g) a speech generating agent for receiving said Give Message instruction and in response playing said second user message to said second user.