System and method for selected audio response in a telecommunications network

Claim 3

The system of claim 1, wherein said means for determining compares said retrieved telephone call attributes and caller attributes to each of said plurality of specified conditions until a condition is satisfied.

Claim 4

The system of claim 1, further comprising means for executing a default action list if no condition is satisfied.

Claim 5

The system of claim 1, further comprising means for invoking an executable program identified by a command code in said action list.

Claim 6

The system of claim 1, further comprising: means for monitoring for a user hot key; and means for initiating a redial of said unsuccessful connection upon detection of said user hot key.

Claim 7

The system of claim 1, wherein said means for retrieving comprises means for receiving attribute information that is transmitted in a LIFD format, said LIFD format including a length field, an identifier field that identifies the type of data, a format field that identifies a data format and a data field that includes attribute information.

Claim 8

In a telecommunications system, a method for providing an audio response to an unsuccessful connection, comprising the steps of: (1) defining, for each of a plurality of specified conditions, an action list that defines a list of actions to be sequentially executed, wherein at least one action list includes audio responses and command codes; (2) defining a predicate action table, said predicate action table including an action list for each of said plurality of specified conditions, wherein at least one specified condition identifies a calling party based on a combination of telephone call attributes and caller attributes that are associated with an unsuccessful connection, wherein telephone call attributes include attributes pertaining to the unsuccessful connection and caller attributes include attributes that are stored in a customer telephone account record associated with a calling party; (3) retrieving telephone call attributes and caller attributes associated with the unsuccessful connection; (4) determining whether any one of said plurality of specified conditions in said predicate action table is satisfied by said retrieved telephone call attributes and caller attributes; and (5) executing an action list associated with a satisfied condition, wherein if said action list associated with said satisfied condition includes an audio response, said audio response is transmitted to the caller of said unsuccessful connection.

Claim 9

In a telecommunications system, a method for providing an audio response to an unsuccessful connection, comprising the steps of: (1) defining, for each of a plurality of specified conditions, an action list that defines a list of actions to be sequentially executed, wherein at least one action list includes audio responses and command codes; (2) defining a predicate action table, said predicate action table including an action list for each of said plurality of specified conditions, wherein at least one specified condition identifies a calling party based on a combination of telephone call attributes and caller attributes that are associated with an unsuccessful connection, wherein telephone call attributes include attributes pertaining to the unsuccessful connection and caller attributes include attributes that are stored in a customer telephone account record associated with a calling party; (3) retrieving telephone call attributes and caller attributes associated with the unsuccessful connection; (4) determining whether any one of said plurality of specified conditions in said predicate action table is satisfied by said retrieved telephone call attributes and caller attributes; and (5) executing an action list associated with a satisfied condition, wherein if said action list associated with said satisfied condition includes an audio response, said audio response is transmitted to the caller of said unsuccessful connection.

Claim 10

The method of claim 7, wherein said step (3) comprises the step of retrieving a destination phone number associated with said unsuccessful connection.

Claim 11

The method of claim 7, wherein said step (3) comprises the step of retrieving a source phone number associated with said unsuccessful connection.

Claim 12

The method of claim 7, wherein said step (3) comprises the step of retrieving a date-time stamp associated with said unsuccessful connection.

Claim 13

The method of claim 7, wherein said step (4) comprises the step of sequentially comparing said retrieved telephone call attributes and caller attributes to each of said plurality of specified conditions until a condition is satisfied.

Claim 14

The method of claim 7, wherein said step (4) comprises the step of comparing said attributes to a set of conditions that includes a single condition.

Claim 15

The method of claim 7, further comprising the step of: (6) executing a default action list if said step (4) determines that no condition is satisfied.

Claim 16

The method of claim 7, wherein said step (4) comprises the step of comparing one or more attributes to an arithmetic threshold.

Claim 17

The method of claim 7, wherein said step (4) comprises the step of determining whether the application of a plurality of attributes in said set of attributes satisfies a boolean condition.

Claim 18

The method of claim 7, wherein said step (5) comprises the step of processing a command code.

Claim 19

The method of claim 16, wherein said step (5) comprises the step of processing a command code that repeats an action list.

Claim 20

The method of claim 17, wherein said step (5) comprises the step of processing a command code that invokes an executable program.

Claim 21

The method of claim 7, further comprising the steps of: (6) monitoring for a user hot key; and (7) initiating a redial of said unsuccessful connection upon detection of said user hot key.

Claim 24

In a telecommunications system, a method for providing an audio response to an unsuccessful connection, comprising the steps of: (1) defining, for each of a plurality of specified conditions, an action list that defines a list of actions to be sequentially executed, wherein at least one action list includes audio responses and command codes; (2) retrieving telephone call attributes and caller attributes associated with an unsuccessful connection, wherein telephone call attributes include attributes pertaining to the unsuccessful connection and caller attributes include attributes that are stored in a customer telephone account record associated with a calling party; (3) determining whether any of said plurality of conditions is satisfied by said retrieved telephone call attributes and caller attributes, wherein each condition in said set of conditions is distinct and includes at least one attribute of an unsuccessful connection; and (4) executing an action list associated with a satisfied condition, wherein if said action list associated with said satisfied condition includes an audio response, said audio response is transmitted to the caller of said unsuccessful connection.

Claim 25

In a telecommunications system, a method for providing an audio response to an unsuccessful connection, comprising the steps of: (1) defining, for each of a plurality of specified conditions, an action list that defines a list of actions to be sequentially executed, wherein at least one action list includes audio responses and command codes; (2) retrieving telephone call attributes and caller attributes associated with an unsuccessful connection, wherein telephone call attributes include attributes pertaining to the unsuccessful connection and caller attributes include attributes that are stored in a customer telephone account record associated with a calling party; (3) determining whether any of said plurality of conditions is satisfied by said retrieved telephone call attributes and caller attributes, wherein each condition in said set of conditions is distinct and includes at least one attribute of an unsuccessful connection; and (4) executing an action list associated with a satisfied condition, wherein if said action list associated with said satisfied condition includes an audio response, said audio response is transmitted to the caller of said unsuccessful connection.