US5459779A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Method for switching telephone calls to information service providers
Assignee: AT&T Inc
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Filing: 1994-02-25
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Granted: 1995-10-17
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Expires: 2014-02-25
Abstract
Abstract Telephone calls are directed from a first telecommunications platform to a second telecommunications platform, together with an identifier which uniquely identifies the call and enables telecommunication switches to monitor and maintain control over the call. The unique identifier enables the call to be returned from the second platform to the first platform. Once returned to the first platform, the call can be directed to a third telecommunications platform (and, subsequently, back to the first platform), without requiring the caller to place another call or to re-verify the caller's identity. The call identifier is used either to automatically return the call to the first platform after the occurrence of a predetermined event, or upon detecting predetermined, caller-dialed keystrokes indicating that the caller wishes to return to the interexchange carrier platform.
Inventors
- 👤 Marjorie S. Backaus
- 👤 John J. Butz
- 👤 Ali M. Cherchali
- 👤 Esther L. Davenport
- 👤 Harold Fahrer
- 👤 Kathleen A. Misdea
- 👤 Robert Petrelli
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-25 09:03
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/487; H04M3/493; H04M3/58; H04Q; H04Q3/00; H04Q3/0016
Claims Analysis
Total Claims: 18
Claim 1
Independent Claim
81 words
A method for transferring a telephone call between first and second telecommunications platforms, the method comprising the steps of: including with a telephone call transferred from the first telecommunications platform to the second telecommunications platform an identifier which uniquely identifies a telephone service account of a calling party; returning the telephone call to the first telecommunications platform after an occurrence of a predetermined telephone event; and using the identifier to continue processing of the telephone call at the first telecommunications platform.
Claim 2
Independent Claim
81 words
A method for transferring a telephone call between first and second telecommunications platforms, the method comprising the steps of: including with a telephone call transferred from the first telecommunications platform to the second telecommunications platform an identifier which uniquely identifies a telephone service account of a calling party; returning the telephone call to the first telecommunications platform after an occurrence of a predetermined telephone event; and using the identifier to continue processing of the telephone call at the first telecommunications platform.
Claim 3
Dependent Claim
24 words
The method of claim 1 wherein the identifier comprises an automatic number identifier (ANI) of a telephone station from which the telephone call originates.
Claim 4
Dependent Claim
22 words
The method of claim 1 wherein the identifier comprises a special services telephone number or access code unique to the calling party.
Claim 5
Dependent Claim
16 words
The method of claim 3 wherein the identifier comprises the calling party's Easy Reach.SM. 700 number.
Claim 6
Dependent Claim
23 words
The method of claim 1 wherein the first telecommunications platform comprises one of an interexchange carrier platform and a local exchange carrier platform.
Claim 7
Dependent Claim
16 words
The method of claim 1 wherein the second telecommunications platform comprises an information service provider's platform.
Claim 8
Dependent Claim
51 words
The method of claim 1 further comprising the steps of: completing a call to an 800 number associated with the second telecommunications platform; and providing the call identifier to the second telecommunications platform in place of the 800 number after the 800 number call is completed to the second telecommunications platform.
Claim 9
Dependent Claim
26 words
The method of claim 1 wherein the predetermined telephone event comprises a predetermined time-out period following the end of a session with an information service provider.
Claim 10
Dependent Claim
30 words
The method of claim 1 wherein the predetermined telephone event comprises receipt of a predetermined signal from the calling party representing a request to return to the first telecommunications platform.
Claim 11
Independent Claim
89 words
A method for use in an information services system which provides information to a subscriber in response to an information services request telephone call, the method comprising the steps of: transferring the telephone call from a telecommunications platform to an information service provider's platform and including with the telephone call an identifier which uniquely identifies the telephone call; returning the telephone call to the telecommunications platform after an occurrence of a predetermined telephone event; and using the identifier to continue processing of the telephone call at the telecommunications platform.
Claim 12
Independent Claim
89 words
A method for use in an information services system which provides information to a subscriber in response to an information services request telephone call, the method comprising the steps of: transferring the telephone call from a telecommunications platform to an information service provider's platform and including with the telephone call an identifier which uniquely identifies the telephone call; returning the telephone call to the telecommunications platform after an occurrence of a predetermined telephone event; and using the identifier to continue processing of the telephone call at the telecommunications platform.
Claim 13
Dependent Claim
24 words
The method of claim 10 wherein the identifier comprises an automatic number identifier (ANI) of a telephone station from which the telephone call originates.
Claim 14
Dependent Claim
22 words
The method of claim 10 wherein the identifier comprises a special services telephone number or access code unique to a calling party.
Claim 15
Dependent Claim
16 words
The method of claim 12 wherein the identifier comprises the calling party's Easy Reach.SM. 700 number.
Claim 16
Dependent Claim
22 words
The method of claim 10 wherein the telecommunications platform comprises one of an interexchange carrier platform and a local exchange carrier platform.
Claim 17
Dependent Claim
26 words
The method of claim 10 wherein the predetermined telephone event comprises a predetermined time-out period following the end of a session with an information service provider.
Claim 18
Dependent Claim
30 words
The method of claim 10 wherein the predetermined telephone event comprises receipt of a predetermined signal from a calling party representing a request to return to the first telecommunications platform.
References Cited (Backward Citations)
USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 1998-10-16 | 1999-04-17 | 1999-10-17 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2002-10-16 | 2003-04-17 | 2003-10-17 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2006-10-16 | 2007-04-17 | 2007-10-17 | $7700.00 | Window Closed / Lapsed |