← Back to Patent Explorer
US5224153A Expired / Lapsed US ⏱️ 0.0 years remaining

Voice-data telephonic interface control system

Assignee: Ronald A Katz Tech Licensing LP
•
Filing: 1991-04-05
•
Granted: 1993-06-29
•
Expires: 2011-04-05
📄 Original PDF 🌐 Google Patents 🔄 Sync Now

Abstract

Abstract In an audio-digital telephone interface system, selective operation prompts a caller with oral instructions to provide: digital control signals, digital data signals (numeric) or audio signals. Inbound and outbound operations are involved and inbound callers are qualified as by automatic number identification (ANI) signals and consumable key operation. A data cell is loaded in accordance with an operating program and the resulting data packet is flagged depending on the presence of audio signals. Data packets are returned to storage, as for subsequent addressing to call up, as to process or cue a caller. The illustrative format receives and organizes order data for goods or services or to isolate a subset or a sub-subset of callers.

Inventors

  • 👤 Ronald A. Katz

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-27 10:47
CPC Classifications
H; H04; H04Q; H04Q3/00; H04Q3/64; H04Q3/66; H04Q3/665; G; G07; G07C; G07C11/00; G07C15/00; G07C15/005; G07C15/006; H04M; H04M11/00; H04M3/00; H04M3/22; H04M3/36; H04M3/38; H04M3/42; H04M3/46; H04M3/487; H04M3/493; H04M3/50; H04M3/51; H04M3/5166; H04Q3/0016; H04Q3/002; H04Q3/42; H04Q3/54; H04Q3/545; H04Q3/54508; H04Q3/54533; H04Q3/54541; H04Q3/5455; H04Q3/54575; H04Q3/54591; H04Q3/72; H04Q3/74; A; A63; A63F; A63F3/00; A63F3/08; A63F3/081; A63F2003/082; A63F2003/086; H04M2201/00; H04M2201/40; H04M2203/00; H04M2203/20; H04M2203/2016; H04M2242/00; H04M2242/22; H04M3/42025; H04M3/42034; H04M3/42059; H04M3/436; H04Q2213/00; H04Q2213/13034; H04Q2213/13072; H04Q2213/1309; H04Q2213/13091; H04Q2213/13093; H04Q2213/13095; H04Q2213/13096; H04Q2213/13097; H04Q2213/13103; H04Q2213/13106; H04Q2213/13107; H04Q2213/1316; H04Q2213/13173; H04Q2213/13175; H04Q2213/13178; H04Q2213/13204; H04Q2213/1322; H04Q2213/13256; H04Q2213/1328; H04Q2213/1332; H04Q2213/13349; H04Q2213/1337; H04Q2213/13375; H04Q2213/13376; H04Q2213/13377

Claims Analysis

Total Claims: 28
Claim 1
Independent Claim 228 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide responsive signals; status means to selectively identify response signals from said select ones of said terminals as digital response signals or audio response signals wherein said digital response signals include digital control signals and digital data signals; memory means for storing individual caller data; means for addressing individual caller data from said memory means in response to digital response signals from said digital input means; means for storing said digital data signals from said digital input means as additional individual caller data; control means for actuating said cue means and said status means to cue and identify said audio response on the signals, operation of said control means being conditioned on the failure of said means for addressing individual caller data to provide signals representative of caller data from said memory means; and means for storing said audio response signals representative of caller data in said memory means responsive to cueing by said cue means.
Claim 2
Dependent Claim 228 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide responsive signals; status means to selectively identify response signals from said select ones of said terminals as digital response signals or audio response signals wherein said digital response signals include digital control signals and digital data signals; memory means for storing individual caller data; means for addressing individual caller data from said memory means in response to digital response signals from said digital input means; means for storing said digital data signals from said digital input means as additional individual caller data; control means for actuating said cue means and said status means to cue and identify said audio response on the signals, operation of said control means being conditioned on the failure of said means for addressing individual caller data to provide signals representative of caller data from said memory means; and means for storing said audio response signals representative of caller data in said memory means responsive to cueing by said cue means.
Claim 3
Dependent Claim 28 words
A system according to claim 1 further including interface processor means for receiving said audio response signals representative of caller data and said digital response signals for processing.
Claim 4
Dependent Claim 19 words
A system according to claim 2 wherein said interface processor includes means to isolate a subset of said callers.
Claim 5
Dependent Claim 20 words
A system according to claim 1 further including consumable key test means to qualify callers with respect to limited use.
Claim 6
Dependent Claim 35 words
A system according to claim 1 wherein said communication facility provides automatic number identification (ANI) signals and said status means selectively identifies said automatic number identification signals as digital control signals or digital data signals.
Claim 7
Dependent Claim 33 words
A system according to claim 5 further including consumable key test means to qualify callers with respect to limited use and wherein said callers are identified by said automatic number identification (ANI) signals.
Claim 8
Dependent Claim 194 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide response signals; status means to selectively identify responsive signals from said select ones of said terminals as digital response signals or audio response signals wherein said digital response signals include digital control signals and digital data signals; control means implementing a stored program to control said cue means and said status means in accordance with said program and said digital control signals to prompt the provision of responsive signals from said select ones of said terminal in accordance with said status means; means for storing responsive signals from said select terminals including digital data signals and audio response signals as selectively identified by said status means; and means for processing said digital response signals to isolate a subset of said callers.
Claim 9
Dependent Claim 194 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide response signals; status means to selectively identify responsive signals from said select ones of said terminals as digital response signals or audio response signals wherein said digital response signals include digital control signals and digital data signals; control means implementing a stored program to control said cue means and said status means in accordance with said program and said digital control signals to prompt the provision of responsive signals from said select ones of said terminal in accordance with said status means; means for storing responsive signals from said select terminals including digital data signals and audio response signals as selectively identified by said status means; and means for processing said digital response signals to isolate a subset of said callers.
Claim 10
Dependent Claim 20 words
A system according to claim 7 further including consumable key test means to qualify callers with respect to limited use.
Claim 11
Dependent Claim 31 words
A system according to claim 7 wherein said means for processing includes interface processor means for receiving said audio signals representative of caller data and said digital response signals for processing.
Claim 12
Dependent Claim 24 words
A system according to claim 7 further including a plurality of audio response units for interfacing said means for processing to said communication facility.
Claim 13
Dependent Claim 35 words
A system according to claim 7 wherein said communication facility provides automatic number identification (ANI) signals and said status means selectively identifies said automatic number identification signals as digital control signals or digital data signals.
Claim 14
Dependent Claim 178 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide responsive signals; status means to selectively identify responsive signals from each select terminal as digital control signals, digital data signals or audio signals; control means implementing a stored program to control said cue means and said status means in accordance with said program and said digital control signals to prompt responsive signals from each select terminal in accordance with said status means, said program implementing an interface communication operation; and means for selectively storing responsive signals from said select terminals including digital data signals and audio signals as selectively identified by said status means to indicate identification data and process data provided by said callers.
Claim 15
Dependent Claim 178 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide responsive signals; status means to selectively identify responsive signals from each select terminal as digital control signals, digital data signals or audio signals; control means implementing a stored program to control said cue means and said status means in accordance with said program and said digital control signals to prompt responsive signals from each select terminal in accordance with said status means, said program implementing an interface communication operation; and means for selectively storing responsive signals from said select terminals including digital data signals and audio signals as selectively identified by said status means to indicate identification data and process data provided by said callers.
Claim 16
Dependent Claim 18 words
A system according to claim 12 wherein said means for storing signals stores signals representative of billing information.
Claim 17
Dependent Claim 18 words
A system according to claim 13 wherein said control means further implements inventory means to account for items.
Claim 18
Dependent Claim 17 words
A system according to claim 14 wherein said inventory means includes an inventory record of said items.
Claim 19
Dependent Claim 35 words
A system according to claim 12 wherein said communication facility provides automatic number identification (ANI) signals and said status means selectively identifies said automatic number identification signals as digital control signals or digital data signals.
Claim 20
Dependent Claim 155 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective operation of said voice communication means and said digital input means at said terminals to provide responsive signals; status means to selectively indicate responsive signals from each select terminal as digital control signals, digital data signals or audio signals; control means for receiving said digital control signals for actuating said cue means and said status means to cue and identify responsive signals in relation to the operation selectively prompted by said cue means; and means for storing and retrieving individual caller data, including said audio signals for reproducing audio caller voice data at a remote terminal.
Claim 21
Dependent Claim 155 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective operation of said voice communication means and said digital input means at said terminals to provide responsive signals; status means to selectively indicate responsive signals from each select terminal as digital control signals, digital data signals or audio signals; control means for receiving said digital control signals for actuating said cue means and said status means to cue and identify responsive signals in relation to the operation selectively prompted by said cue means; and means for storing and retrieving individual caller data, including said audio signals for reproducing audio caller voice data at a remote terminal.
Claim 22
Dependent Claim 24 words
A system according to claim 17 further including a plurality of audio response units for interfacing said means for processing to said communication facility.
Claim 23
Dependent Claim 20 words
A system according to claim 17 further including consumable key test means to qualify callers with respect to limited use.
Claim 24
Dependent Claim 35 words
A system according to claim 17 wherein said communication facility provides automatic number identification (ANI) signals and said status means selectively identifies said automatic number identification signals as digital control signals or digital data signals.
Claim 25
Dependent Claim 157 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective operation of said voice communication means and said digital input means at said terminals to provide responsive signals; status means to selectively indicate responsive signals from each select terminal as digital control signals, digital data signals or audio signals; test means for testing caller identification data for approval; control means for receiving said digital control signals including automatic number identification (ANI) signals to actuate, said test means, said cue means and said status means in accordance with a predetermined program; and means for storing individual caller data as received under control of said control means implementing said program.
Claim 26
Dependent Claim 157 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective operation of said voice communication means and said digital input means at said terminals to provide responsive signals; status means to selectively indicate responsive signals from each select terminal as digital control signals, digital data signals or audio signals; test means for testing caller identification data for approval; control means for receiving said digital control signals including automatic number identification (ANI) signals to actuate, said test means, said cue means and said status means in accordance with a predetermined program; and means for storing individual caller data as received under control of said control means implementing said program.
Claim 27
Dependent Claim 179 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide responsive signals; status means to selectively identify responsive signals from each select terminal as digital control signals, digital data signals or audio signals; control means implementing a stored program to control said cue means and said status means in accordance with said program and said digital control signals to prompt responsive signals from each select terminal in accordance with said status means, said program implementing an order operation; and means for selectively storing responsive signals from said select terminals including digital data signals and audio signals as selectively identified by said status means to indicate data and orders by said callers for specific items of merchandise.
Claim 28
Dependent Claim 179 words
A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for providing digital response signals, said control system comprising: cue means for cueing select ones of said terminals to prompt selective actuation of said voice communication means and said digital input means to provide responsive signals; status means to selectively identify responsive signals from each select terminal as digital control signals, digital data signals or audio signals; control means implementing a stored program to control said cue means and said status means in accordance with said program and said digital control signals to prompt responsive signals from each select terminal in accordance with said status means, said program implementing an order operation; and means for selectively storing responsive signals from said select terminals including digital data signals and audio signals as selectively identified by said status means to indicate data and orders by said callers for specific items of merchandise.

References Cited (Backward Citations)

US4320256A Cited
US4645873A Cited
US4797911A Cited
US4894857A Cited

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 1996-06-28 1996-12-28 1997-06-29 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2000-06-28 2000-12-28 2001-06-29 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2004-06-28 2004-12-28 2005-06-29 $7700.00 Window Closed / Lapsed

Assigned Categories & Tags

No categories assigned to this patent yet.

Assign Category Tag