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US5056134A Expired / Lapsed US ⏱️ 0.0 years remaining

Audible logo for identifying a common carrier

Assignee: AT&T Inc
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Filing: 1990-02-27
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Granted: 1991-10-08
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Expires: 2010-02-27
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Abstract

Abstract This invention relates to the application of an audible logo to a telecommunications call, for identifying the common carrier serving that call. A call is received in an operator assistance system. After applying a calling card prompt tone and prior to connecting the call to an operator position or receiving further digits such as those for a calling card number, the operator assistance system connects an audible logo, identifying a common carrier, to the call. Advantageously, a telephone customer receives the information necessary to identify whether his/her preferred common carrier is going to be used on this call at a sufficiently early time to make it convenient to disconnect and reoriginate. This information is particularly important for calls originated away from home or office, calls that are likely to be operator assistance (0 or 0+ directory number) calls. Subsequently, the operator assistance call is processed as in the prior art. Advantageously, this arrangement identifies the common carrier on the calls where this identification is most needed without adding holding time to all direct dialed station toll calls.

Inventors

  • 👤 Thomas M. Bauer
  • 👤 Thomas A. Dunn
  • 👤 Christina M. Gurke
  • 👤 John W. Hopkins
  • 👤 Richard D. Nafziger

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-11-04 16:12
CPC Classifications
H; H04; H04Q; H04Q3/00; H04Q3/0016

Claims Analysis

Total Claims: 42
Claim 1
Independent Claim 67 words
A method of processing a call from an originating customer to a terminating customer station over one of a plurality of common carrier networks, comprising the ordered steps of: determining the identity of one of said common carriers for serving said call; responsive to said determining, connecting said call to a source of a logo identifying said carrier prior to receipt of billing information for said call.
Claim 2
Independent Claim 67 words
A method of processing a call from an originating customer to a terminating customer station over one of a plurality of common carrier networks, comprising the ordered steps of: determining the identity of one of said common carriers for serving said call; responsive to said determining, connecting said call to a source of a logo identifying said carrier prior to receipt of billing information for said call.
Claim 3
Dependent Claim 41 words
The method of claim 1 wherein said connecting step comprises: responsive to said determining, connecting said call to a source of a logo identifying said carrier prior to receipt of billing information provided orally from said originating customer to an operator.
Claim 4
Dependent Claim 42 words
The method of claim 2 wherein said connecting step further comprises: responsive to said determining, connecting said call to a source of a logo identifying said carrier prior to receipt of billing information comprising a call type identifier from said originating customer.
Claim 5
Dependent Claim 39 words
The method of claim 1 wherein said connecting step comprises: responsive to said determining, connecting said call to a source of a logo identifying said carrier prior to receipt of billing information comprising digits dialed by said originating customer.
Claim 6
Dependent Claim 40 words
The method of claim 1 wherein said connecting step further comprises: responsive to said determining, selecting one of a set of logos, the set comprising at least one logo, said selected one of said set corresponding to said one carrier.
Claim 7
Dependent Claim 53 words
The method of claim 1 further comprising: responsive to said determining, establishing a connection for said call to a toll or operator assistance switch serving at least said one common carrier; and transmitting, from a local switch to said toll or operator assistance switch, data identifying which carrier is to carry said call.
Claim 8
Dependent Claim 41 words
The method of claim 1 wherein said connecting step further comprises: selecting one of a set of logos, the set comprising at least one logo, based on information identifying a carrier, said information received from a local or access tandem switch.
Claim 9
Dependent Claim 37 words
The method of claim 1 further comprising the step of: responsive to said connecting to said source of said logo and under the control of said originating customer, disconnecting said call or proceeding with processing said call.
Claim 10
Dependent Claim 43 words
In a telecommunications switching system: means for generating a logo; and processor means operative under the control of a program for controlling connection of a logo from said generating means to said call connection prior to receipt of billing information for said call.
Claim 11
Dependent Claim 43 words
In a telecommunications switching system: means for generating a logo; and processor means operative under the control of a program for controlling connection of a logo from said generating means to said call connection prior to receipt of billing information for said call.
Claim 12
Dependent Claim 43 words
The apparatus of claim 9 wherein said processor means is operative under the control of said program for controlling said connection prior to receipt of billing information provided orally by a caller of said call to an operator connected to said switching system.
Claim 13
Dependent Claim 13 words
The apparatus of claim 10 wherein said billing information comprises call type information.
Claim 14
Dependent Claim 31 words
The apparatus of claim 9 wherein said processor means are operative under the control of said program for controlling said connection prior to receipt of billing information dialed for said call.
Claim 15
Dependent Claim 37 words
In the system of claim 9, the processor means further operative under the control of said program for selecting one of a set of logos, the set comprising at least one logo, for connection to said call.
Claim 16
Dependent Claim 59 words
In the system of claim 9, wherein said system is a toll or operator assistance switch, the processor means further operative under the control of said program for selecting one of a set of logos, the set comprising at least one logo, based on information identifying a carrier received for said call from a local or access tandem switch.
Claim 17
Dependent Claim 44 words
In the system of claim 9, the processor means further operative under the control of said program and in response to supervisory signals from a caller generated in response to detecting said logo, for disconnecting said call or proceeding with processing of said call.
Claim 18
Dependent Claim 57 words
A call processing arrangement for processing an operator assistance call comprising: means responsive to a toll operator assistance call for controlling a routing of said call to a common carrier network for service; and means for communicating a humanly detectable logo identifying said common carrier toward a caller prior to connecting said call to an operator position.
Claim 19
Dependent Claim 57 words
A call processing arrangement for processing an operator assistance call comprising: means responsive to a toll operator assistance call for controlling a routing of said call to a common carrier network for service; and means for communicating a humanly detectable logo identifying said common carrier toward a caller prior to connecting said call to an operator position.
Claim 20
Dependent Claim 60 words
A call processing arrangement for processing a station-to-station calling card call comprising: means responsive to a receipt of said calling card call for controlling a routing of said call to a common carrier network for service; and means for communicating a humanly detectable logo identifying said common carrier toward a caller prior to receipt of billing information from said caller.
Claim 21
Dependent Claim 60 words
A call processing arrangement for processing a station-to-station calling card call comprising: means responsive to a receipt of said calling card call for controlling a routing of said call to a common carrier network for service; and means for communicating a humanly detectable logo identifying said common carrier toward a caller prior to receipt of billing information from said caller.
Claim 22
Dependent Claim 48 words
A call processing method comprising the steps of: responsive to receipt of a call, determining the identity of a common carrier network for serving said call; and selectively communicating a logo identifying said common carrier toward a caller prior to extension of said call to an operator position.
Claim 23
Dependent Claim 48 words
A call processing method comprising the steps of: responsive to receipt of a call, determining the identity of a common carrier network for serving said call; and selectively communicating a logo identifying said common carrier toward a caller prior to extension of said call to an operator position.
Claim 24
Dependent Claim 50 words
A call processing method comprising the steps of: responsive to receipt of a call, controlling extension of the received call to a common carrier network for serving said call; and selectively communicating a logo identifying said common carrier toward a caller prior to receipt of billing information from said caller.
Claim 25
Dependent Claim 50 words
A call processing method comprising the steps of: responsive to receipt of a call, controlling extension of the received call to a common carrier network for serving said call; and selectively communicating a logo identifying said common carrier toward a caller prior to receipt of billing information from said caller.
Claim 26
Dependent Claim 74 words
A call processing arrangement comprising: means for generating a set of logos, the set comprising at least one logo, each of said set of logos for identifying one of a plurality of common carriers; and means responsive to a receipt of a call and common carrier identifying information for connecting one of said set of logos corresponding to a carrier identified by said carrier identifying information from said generating means to said received call.
Claim 27
Dependent Claim 74 words
A call processing arrangement comprising: means for generating a set of logos, the set comprising at least one logo, each of said set of logos for identifying one of a plurality of common carriers; and means responsive to a receipt of a call and common carrier identifying information for connecting one of said set of logos corresponding to a carrier identified by said carrier identifying information from said generating means to said received call.
Claim 28
Dependent Claim 86 words
In a system having: means for extending toll calls selectively to one of a plurality of common carrier networks; the improvement comprising: means responsive to a receipt of one of said toll calls for communicating a logo for identifying said one of said carriers to said call for enabling a caller selectively to terminate or continue said call to said one of said carriers; and means responsive to billing information supplied by said caller following communication of said logo for completing said call through said system.
Claim 29
Dependent Claim 86 words
In a system having: means for extending toll calls selectively to one of a plurality of common carrier networks; the improvement comprising: means responsive to a receipt of one of said toll calls for communicating a logo for identifying said one of said carriers to said call for enabling a caller selectively to terminate or continue said call to said one of said carriers; and means responsive to billing information supplied by said caller following communication of said logo for completing said call through said system.
Claim 30
Dependent Claim 22 words
The system of claim 21 wherein said information for completing said call is provided orally by said caller to a connected operator.
Claim 31
Dependent Claim 12 words
The system of claim 21 wherein said information comprises a call type.
Claim 32
Dependent Claim 35 words
The system of claim 21 wherein said information for completing said call is dialed by said caller and comprises information in addition to an identification of a destination of said one of said toll calls.
Claim 33
Independent Claim 56 words
A method of processing a 0+ call from an originating customer comprising: supplying a logo for identifying a carrier of a call; and in response to a receipt of said 0+ call, controlling a transmission of the supplied logo to said 0+ call prior to a transmission of 0+ call charging information from said customer station.
Claim 34
Independent Claim 56 words
A method of processing a 0+ call from an originating customer comprising: supplying a logo for identifying a carrier of a call; and in response to a receipt of said 0+ call, controlling a transmission of the supplied logo to said 0+ call prior to a transmission of 0+ call charging information from said customer station.
Claim 35
Dependent Claim 55 words
In a telecommunications switching system for processing a 0+ call: means for supplying a logo for identifying a carrier of a call; and processor means, operative under the control of a program, for controlling an application of the supplied logo to said 0+ call prior to a transmission of charging information for said 0+ call.
Claim 36
Dependent Claim 55 words
In a telecommunications switching system for processing a 0+ call: means for supplying a logo for identifying a carrier of a call; and processor means, operative under the control of a program, for controlling an application of the supplied logo to said 0+ call prior to a transmission of charging information for said 0+ call.
Claim 37
Independent Claim 48 words
A method of processing a call from a calling customer station comprising: supplying a logo for identifying a carrier of said call, and controlling an application of said logo to said call proximate to a start of a transmission from said station of charge data for said call.
Claim 38
Independent Claim 48 words
A method of processing a call from a calling customer station comprising: supplying a logo for identifying a carrier of said call, and controlling an application of said logo to said call proximate to a start of a transmission from said station of charge data for said call.
Claim 39
Dependent Claim 12 words
The method of claim 27 wherein said call is a 0+ call.
Claim 40
Dependent Claim 22 words
The method of claim 27 wherein said call is a calling card call and said charge data comprises a calling card number.
Claim 41
Dependent Claim 44 words
The method of claim 27 wherein said call is a toll call and the controlling of the application of said logo to said call is at a toll switch and follows a receipt of said call at said switch from a local exchange carrier.
Claim 42
Dependent Claim 38 words
The method of claim 27 wherein said logo is applied to said call prior to a start of transmission of said charge data and is withdrawn from said call upon an initial receipt of the transmitted charge data.

References Cited (Backward Citations)

US4783796A Cited
US4930154A Cited

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 1994-10-07 1995-04-08 1995-10-08 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 1998-10-07 1999-04-08 1999-10-08 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2002-10-07 2003-04-08 2003-10-08 $7700.00 Window Closed / Lapsed

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