US4862498A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Method and apparatus for automatically selecting system commands for display
Assignee: Avaya Technology LLC
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Filing: 1986-11-28
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Granted: 1989-08-29
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Expires: 2006-11-28
Abstract
Abstract In a user-interactive display-based telephone system, the present invention permits an automatic display of a repertoire of telephone command items most likely to be utilized by a user, thus providing one-touch access to such item without requiring either explicit programming of a command repertoire or a search by the user through the history of previous commands. This is accomplished through the use of three heuristics which consider frequency of command use, recency of command use, and previously failed commands. These heuristics may be implemented either separately or together in the system.
Inventors
- 👤 Adam V. Reed
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-28 16:28
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/44; G; G06; G06F; G06F3/00; G06F3/01; G06F3/048; G06F3/0481; G06F3/0482; G06F9/00; G06F9/06; G06F9/44; G06F9/451; G06F9/453; H04M1/00; H04M1/247; H04M1/2477; H04M1/26; H04M1/27; H04M1/274; H04M1/2745; H04M1/27453; H04M1/2746; Y; Y10; Y10S; Y10S379/00; Y10S379/909; Y10S379/916
Claims Analysis
Total Claims: 11
Claim 1
Independent Claim
126 words
Telephone dialing apparatus for use with a telephone communication system for enabling a user to select a telephone dialing command for input to and execution by said system, said apparatus comprising means for identifying each telephone dialing command of a group of telephone dialing commands inputted into said system, means responsive to said identifying means for counting the number of times each telephone dialing command is identified, table memory means responsive to any change in the count of said counting means for listing a plurality of frequently identified telephone dialing commands which have the highest accumulated count, and selection means operable by said user for selecting one of said plurality of frequently identified telephone dialing commands from said table memory means for input to said system.
Claim 2
Dependent Claim
126 words
Telephone dialing apparatus for use with a telephone communication system for enabling a user to select a telephone dialing command for input to and execution by said system, said apparatus comprising means for identifying each telephone dialing command of a group of telephone dialing commands inputted into said system, means responsive to said identifying means for counting the number of times each telephone dialing command is identified, table memory means responsive to any change in the count of said counting means for listing a plurality of frequently identified telephone dialing commands which have the highest accumulated count, and selection means operable by said user for selecting one of said plurality of frequently identified telephone dialing commands from said table memory means for input to said system.
Claim 3
Dependent Claim
30 words
The apparatus of claim 1 wherein said frequently identified telephone dialing commands in said table memory means are based on the present user's past identified telephone dialing command usage pattern.
Claim 4
Dependent Claim
76 words
The apparatus of claim 1 including means for determining if said user selected telephone dialing command inputted to said system has been executed by said system, and wherein said table memory means includes recency list means responsive to said determining means for listing telephone dialing commands which have recently been selected by the user and wherein said selection means includes means for accessing telephone dialing commands in said recency list means for input to said system.
Claim 5
Dependent Claim
56 words
The apparatus of claim 1 wherein said apparatus includes means for determining if said user selected telephone dialing command inputted to said system has been executed by said system, and wherein said table memory means includes retry list means for listing said user selected telephone dialing command which has failed to be executed by said system.
Claim 6
Dependent Claim
54 words
The apparatus of claim 1 wherein said identifying means detects a specially designated telephone dialing command dialed by the user and wherein said table memory means includes saved list means for listing said specially designated telephone dialing command as identified by said identifying means which has been inputted to the system by the user.
Claim 7
Dependent Claim
84 words
The apparatus of claim 1 further comprising means for determining a conditional probability that said each inputted telephone dialing command is functionally related to another telephone dialing command and wherein said table memory means lists a functionally related telephone dialing command based on the conditional probability that said functionally related telephone dialing command follows a previously executed telephone dialing command, the conditional probability being determined from the user's prior inputted telephone dialing commands or from a previously entered predetermined list of telephone dialing commands.
Claim 8
Dependent Claim
37 words
The apparatus of claim 1 including means for accepting and utilizing a predetermined model of said system user's telephone dialing command usage pattern to initially list one or more telephone dialing commands in said table memory means.
Claim 9
Independent Claim
91 words
A method of inputting telephone dialing commands to a telephone communication system comprising the steps of: identifying each telephone dialing command of a group of telephone dialing commands inputted into said system, counting the number of times each telephone dialing command is identified, listing in a table memory, in response to any change in the count determined in said counting step, frequently identified telephone dialing commands which have the highest accumulated count, and user selection of one of said identified telephone dialing commands from said table memory for input to system.
Claim 10
Independent Claim
91 words
A method of inputting telephone dialing commands to a telephone communication system comprising the steps of: identifying each telephone dialing command of a group of telephone dialing commands inputted into said system, counting the number of times each telephone dialing command is identified, listing in a table memory, in response to any change in the count determined in said counting step, frequently identified telephone dialing commands which have the highest accumulated count, and user selection of one of said identified telephone dialing commands from said table memory for input to system.
Claim 11
Dependent Claim
61 words
The method of claim 8 wherein the method includes the steps of: determining if said user selected telephone dialing command has been executed by said system and listing a telephone dialing command, which has previously been selected by a user but which has failed to be executed by said system, in a retry list means for future selection by said user.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 1992-08-28 | 1993-02-27 | 1993-08-29 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 1996-08-28 | 1997-02-27 | 1997-08-29 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2000-08-28 | 2001-02-27 | 2001-08-29 | $7700.00 | Window Closed / Lapsed |