US20040192348A1
Expired / Lapsed
US
⏱️ 0.0 years remaining
System and a method for providing a communication link
Assignee: Volvo Truck Corp
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Filing: 2003-12-20
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Granted: —
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Expires: 2023-12-20
Abstract
Abstract System and method for providing a communication link between a central station ( 11 ) and a remote mobile or stationary object ( 13 ) including transmitting and receiving communication means ( 13 ) having transmitting and receiving communication means ( 14, 15 ) for speech and data transmission. The communication link includes a speech transmission link between the central station ( 11 ) and the remote object ( 13 ). The communication link also includes a data transmission link between the remote object and the central station that is rerouted via a centralized communication and database server ( 10 ) for handling operator and/or object related information. The method includes establishing a speech connection between the central station ( 11 ) and the remote object ( 13 ), and simultaneously establishing data connections between the remote object ( 13 ) and the communication and database server ( 10 ) as well as between the central station and the communication and database server.
Inventors
- 👤 Stefan Gudmundsson
- 👤 Anders Ljunggren
- 👤 Michael Sena
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-23 12:43
CPC Classifications
H; H04; H04W; H04W64/00; B; B60; B60R; B60R25/00; B60R25/01; B60R25/04; B60R25/10; B60R25/102; B60R25/1025; B60R25/30; B60R25/33; B60R2325/00; B60R2325/20; B60R2325/205; B60R2325/30; B60R2325/304; H04W4/00; H04W4/90; H04W76/00; H04W76/50
Claims Analysis
Total Claims: 18
Claim 1
Independent Claim
109 words
1 . A system for providing a communication link between a central station ( 11 ) and a remote mobile or stationary object ( 13 ) by means of transmitting and receiving communication means ( 14 , 15 ) for speech and data transmission, the communication link comprises both a speech transmission link between the central station ( 11 ) and the operator of the remote object ( 13 ), as well as a data transmission link between the remote object and the central station which is routed via a centralized communication and database server ( 10 ) for handling at least one of operator and object related information.
Claim 2
Dependent Claim
109 words
1 . A system for providing a communication link between a central station ( 11 ) and a remote mobile or stationary object ( 13 ) by means of transmitting and receiving communication means ( 14 , 15 ) for speech and data transmission, the communication link comprises both a speech transmission link between the central station ( 11 ) and the operator of the remote object ( 13 ), as well as a data transmission link between the remote object and the central station which is routed via a centralized communication and database server ( 10 ) for handling at least one of operator and object related information.
Claim 3
Dependent Claim
65 words
2 . The system as recited in claim 1 , wherein the communication and database server ( 10 ) comprises a communication server ( 19 ) with functionality for handling operator and object identification, an operator and object information database ( 22 ) as well an application server ( 21 ) with functionality for making relevant information available to the central station ( 11 ).
Claim 4
Dependent Claim
27 words
3 . The system as recited in claim 2 , wherein the application server ( 21 ) is provided with functionality for updating operator and object information.
Claim 5
Dependent Claim
32 words
4 . The system as recited in claim 1 , wherein the communication links are established via a cellular communication network ( 14 ) or a satellite communication network ( 15 ).
Claim 6
Dependent Claim
45 words
5 . The system as recited in claim 4 , wherein the central station ( 11 ) is a customer service center and the remote object ( 13 ) is remote object is one of a vehicle, a boat, a plane and a remote facility.
Claim 7
Dependent Claim
59 words
6 . The system as recited in claim 4 , wherein the central station ( 11 ) is a customer service center and the remote object ( 13 ) is remote object is one of a vehicle, a boat, and a plane equipped with a Global Positioning System ( 16 ) for providing information regarding the remote object's position.
Claim 8
Dependent Claim
83 words
7 . A method for providing a communication link between a central station ( 11 ) and a remote mobile or stationary object ( 13 ), characterized in the steps of establishing a speech connection between the central station ( 11 ) and the remote object ( 13 ), and simultaneously establishing data connections between the remote object and a communication and database server ( 10 ) as well as between the central station and said communication and database server ( 10 ).
Claim 9
Dependent Claim
83 words
7 . A method for providing a communication link between a central station ( 11 ) and a remote mobile or stationary object ( 13 ), characterized in the steps of establishing a speech connection between the central station ( 11 ) and the remote object ( 13 ), and simultaneously establishing data connections between the remote object and a communication and database server ( 10 ) as well as between the central station and said communication and database server ( 10 ).
Claim 10
Dependent Claim
48 words
8 . The method as recited in claim 7 , further comprising the steps of locating the position of the remote object ( 13 ), controlling the functional and operational status of the remote object and its operator, and adapting the response to the type of service requested.
Claim 11
Dependent Claim
33 words
9 . The method as recited in claim 7 , further comprising the steps of providing the communication and database server ( 10 ) with the functionality for adding, removing and updating services.
Claim 12
Dependent Claim
104 words
10 . A method for activating a service center response to a vehicle service request call, said method comprising: providing a system forestablishing a communication link between a central station and a remote mobile or stationary object; and transmitting and receiving speech and data communications transmission via the communication link that comprises both a speech transmission link between the central station and the operator of the remote object, as well as a data transmission link between the remote object and the central station which is routed via a centralized communication and database server for handling at least one of operator and object related information.
Claim 13
Dependent Claim
104 words
10 . A method for activating a service center response to a vehicle service request call, said method comprising: providing a system forestablishing a communication link between a central station and a remote mobile or stationary object; and transmitting and receiving speech and data communications transmission via the communication link that comprises both a speech transmission link between the central station and the operator of the remote object, as well as a data transmission link between the remote object and the central station which is routed via a centralized communication and database server for handling at least one of operator and object related information.
Claim 14
Dependent Claim
50 words
11 . The method as recited in claim 10 , wherein the communication and database server comprises a communication server with functionality for handling operator and object identification, an operator and object information database as well an application server with functionality for making relevant information available to the central station.
Claim 15
Dependent Claim
24 words
12 . The method as recited in claim 11 , wherein the application server is provided with functionality for updating operator and object information.
Claim 16
Dependent Claim
26 words
13 . The method as recited in claim 10 , wherein the communication links are established via a cellular communication network or a satellite communication network.
Claim 17
Dependent Claim
36 words
14 . The method as recited in claim 13 , wherein the central station is a customer service center and the remote object is one of a vehicle, a boat, a plane and a remote facility.
Claim 18
Dependent Claim
48 words
15 . The method as recited in claim 13 , wherein the central station is a customer service center and the remote object is one of a land vehicle, a boat, and a plane equipped with a Global Positioning System for providing location information about the remote object.
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