JP2003281161A
Expired / Lapsed
JP
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Information classification method, information classification device, program, and recording medium
Assignee: Seiko Epson Corp
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Filing: 2002-03-19
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Granted: —
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Expires: 2022-03-19
Abstract
Abstract <P>PROBLEM TO BE SOLVED: To classify document data to enable a person in charge of a maker to take customer's response and obtain a guideline in developing a product satisfying the customer. <P>SOLUTION: An inquiry data classifying part 100 of an inquiry analyzer 10 classifies the inquiry data stored in an inquiry database 24a by contents. An emotion determination part 104 determines customer's emotion reflected in an inquiry sentence of each inquiry data, and a data totalizing part 106 sub-divides the inquiry data classified by contents by emotions. <P>COPYRIGHT: (C)2004,JPO
Inventors
- 👤 Koji Yamada
- 👤 孝司 山田
- 👤 Takashige Tanaka
- 👤 敬重 田中
Bibliographic Details
Application Number
—
Jurisdiction
JP
Data Source
google_patents
Last Synchronized
2026-10-27 14:51
CPC Classifications
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References Cited (Backward Citations)
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