EP0878948A2
Expired / Lapsed
EP
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Method and apparatus for voice interaction over a network using parameterized interaction definitions
Assignee: AT&T Inc
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Filing: 1998-03-27
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Granted: —
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Expires: 2018-03-27
Abstract
Abstract An audio browsing adjunct (150) executes a voice markup language browser. The audio browsing adjunct (150) receives a voice interactive request. Based on the request, the network node obtains a document. The document includes a voice markup, and a parameterized interaction definition or at least one link to a parameterized interaction definition when user interaction is required. The audio browsing adjunct (150) interprets the document in accordance with the parameterized interaction definition. By using the parameterized interaction definition, entered data is typically verified at the audio browsing adjunct (150) instead of at a network server. Further, the parameterized interaction definition can define a finite state machine. When it does, the parameterized interaction definition can be analyzed so that performance problems of the audio browsing adjunct (150) are minimized.
Inventors
- 👤 Nils Klarlund
- 👤 James Christopher Ramming
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-10-30 18:14
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/487; H04M3/493; H04M3/4938; H04L; H04L12/00; H04L12/28; H04M7/00; H04M7/006; H04M7/12
Claims Analysis
Total Claims: 17
Claim 1
Independent Claim
43 words
A method of operating an audio
browsing adjunct, comprising the steps of: (a) receiving a request; (b) obtaining a document based upon the
request, wherein the document includes a voice
markup; and (c) interpreting the document in
accordance with a parameterized interaction
definition.
Claim 2
Independent Claim
43 words
A method of operating an audio
browsing adjunct, comprising the steps of: (a) receiving a request; (b) obtaining a document based upon the
request, wherein the document includes a voice
markup; and (c) interpreting the document in
accordance with a parameterized interaction
definition.
Claim 3
Dependent Claim
16 words
The method of claim 1, wherein the
request is received over a public switched
telephone network.
Claim 4
Dependent Claim
14 words
The method of claim 1, wherein the
request is received over a data network.
Claim 5
Dependent Claim
18 words
The method of claim 1, wherein the
document is obtained from a server connected to a
data network.
Claim 6
Dependent Claim
15 words
The method of claim 1, wherein the
parameterized interaction definition is located in
the document.
Claim 7
Dependent Claim
20 words
The method of claim 1, wherein the
parameterized interaction definition is located on
a server coupled to a data network.
Claim 8
Dependent Claim
44 words
The method of claim 6, wherein the
document is interpreted on a voice markup language
(VML) browser coupled to the data network and a
coupled to the data network and a public switched
telephone network based upon the request received
by the VML browser.
Claim 9
Dependent Claim
51 words
An audio browsing system on a network,
comprising an audio browsing adjunct coupled to
the network and executing a voice markup language
(VML) browser, said VML browser adapted to receive
a request, obtain a VML document through the
network, and interpret the VML document in
accordance with a parameterized interaction
definition.
Claim 10
Dependent Claim
51 words
An audio browsing system on a network,
comprising an audio browsing adjunct coupled to
the network and executing a voice markup language
(VML) browser, said VML browser adapted to receive
a request, obtain a VML document through the
network, and interpret the VML document in
accordance with a parameterized interaction
definition.
Claim 11
Dependent Claim
42 words
The audio browsing system of claim 14,
further comprising an interaction definition
server coupled to said browser, said server
adapted to receive a request for said
parameterized interaction definition from said
browser, and to send said requested interaction
definition to said browser.
Claim 12
Dependent Claim
30 words
The audio browsing system of claim 15,
further comprising a database coupled to said
server, said database storing said interaction
definitions, said server obtaining said
interactive definitions from said database.
Claim 13
Dependent Claim
18 words
The audio browsing system of claim 14,
wherein the request is received over a public
switched telephone network.
Claim 14
Dependent Claim
16 words
The audio browsing system of claim 14,
wherein the request is received over a data
network.
Claim 15
Dependent Claim
18 words
The audio browsing system of claim 14, wherein the parameterized interaction
definition is located in the VML document.
Claim 16
Dependent Claim
21 words
The audio browsing system of claim 14, wherein the parameterized interaction
definition is located on a server coupled to the network.
Claim 17
Dependent Claim
17 words
The audio browsing system of claim 14, wherein the parameterized interaction
definition defines a finite state machine.
References Cited (Backward Citations)
No citation records indexed.
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