EP0661677A2
Expired / Lapsed
EP
⏱️ 0.0 years remaining
Method and apparatus for customer identification at automated teller machines
Assignee: Eastman Kodak Co
•
Filing: 1994-12-20
•
Granted: —
•
Expires: 2014-12-20
Abstract
Abstract In an automated customer interaction device such as an automated teller machine (ATM), a digital camera, under program control, provides a visual record of a transaction by recording the facial image of the client involved in the transaction. The digital visual image is compressed and stored for a preselected period of time. When a question arises with respect to a transaction, the compressed image can be retrieved and reconstructed. The reconstructed image can be used to determine the participant in the questioned activity. <IMAGE>
Inventors
- 👤 Lawrence Allen C/O Eastman Kodak Co. Ray
- 👤 Uszer Asher C/O Eastman Kodak Co. Teigman
- 👤 Richard Nathan C/O Eastman Kodak Co. Ellson
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-11-06 12:39
CPC Classifications
G; G07; G07F; G07F19/00; G07F19/20; G07C; G07C9/00; G07C9/30; G07C9/32; G07C9/37; G07F19/207; G07G; G07G1/00; G07G1/0036; G07G3/00; G07G3/003
Claims Analysis
Total Claims: 10
Claim 1
Independent Claim
91 words
An automated customer interaction device comprising: a processing facility, said processing facility including control software and a data-base manager; a digital camera for recording digital image in response to signals initiated by said control software; a compression facility, said compression facility compressing said digital image; and a data base system, said data base system including a data base manager and a data base storage, said data base manager operating under control of said control software, said data base manager controlling a storage of said compressed image in said data base storage.
Claim 2
Dependent Claim
32 words
The automated customer interaction device of claim 1 further comprising a communication link, said communication link providing signals to said control software to transmit a preselected digital image over said communication link.
Claim 3
Dependent Claim
22 words
The automated customer interaction device of claim 1 further including confirmation apparatus for determining that an acceptable digital image has been recorded.
Claim 4
Dependent Claim
14 words
The customer interaction device of claim 1 wherein said device is an ATM machine.
Claim 5
Independent Claim
51 words
A method of providing a transaction record in an automated customer interaction device, said method comprising the steps of: when a customer is interacting with said automated customer interaction device, recording a digital facial image; compressing said digital facial image; and using a data-base manager, retrievably storing said digital facial image.
Claim 6
Dependent Claim
32 words
The method of claim 5 further including the step of transmitting an identified digital facial image over a communication link in response to signals requesting transmission of the identified digital facial image.
Claim 7
Dependent Claim
17 words
The method of claim 5 further including the step of implementing said method in an ATM machine.
Claim 8
Dependent Claim
71 words
An automated customer interaction device comprising: a processing unit, said processing unit including; control software, a data base manager, a compression facility, and a storage unit; and a digital camera, said digital camera capturing an image in response to control signals, wherein said image is compressed to provide a compressed image by said compression facility, said compressed image being retrievably stored in said storage unit under control of said control software.
Claim 9
Dependent Claim
23 words
The automated customer interaction device of claim 8 wherein each compressed and stored image is associated with an automated customer interaction device transaction.
Claim 10
Dependent Claim
39 words
The automated customer interaction device of claim 9 further comprising a communication link, said control software transmitting a preselected stored image over said communication link in response to signals received from said communication link request said preselected stored image.
References Cited (Backward Citations)
No citation records indexed.
USPTO Annuity & Maintenance Windows
Maintenance schedule is calculated for granted US utility patents.