EP0576205A2
Expired / Lapsed
EP
⏱️ 0.0 years remaining
Automatic processing of calls with different communication modes in a telecommunications system
Assignee: AT&T Inc
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Filing: 1993-06-17
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Granted: —
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Expires: 2013-06-17
Abstract
Abstract A multimode service system (10) processes calls routed to it by a digital switch (12) in a telecommunications system wherein choices are selectable by the user. Calls are processed by automatically determining the mode of communication utilized by the calling party and communicating with the calling party utilizing the calling party's communication mode to obtain information needed to route the call or implement user selectable features. A reply from the user provides information which determines feature selection or a call routing path. The multimode service system (10) transmits a signal to the telecommunications system which defines the feature or path selection based on the reply from the user.
Inventors
- 👤 Michael Allen Yudkowsky
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-10-29 17:40
CPC Classifications
H; H04; H04Q; H04Q11/00; H04Q11/04; H04Q11/0421; H04M; H04M11/00; H04M11/06; H04M3/00; H04M3/42; H04M3/4228; H04M3/42391; H04M3/50; H04M3/51; H04M3/527; H04M3/60; H04M2201/00; H04M2201/40; H04M2242/00; H04M2242/22; H04M3/42025; H04M3/42034; H04M3/42059; H04Q1/00; H04Q1/18; H04Q1/30; H04Q1/44; H04Q1/444; H04Q1/45; H04Q11/0428; H04Q3/00; H04Q3/70
Claims Analysis
Total Claims: 10
Claim 1
Independent Claim
109 words
A telecommunications system in which a user selects a communication mode for communications over a channel, the system characterized by: means for automatically determining the communication mode used for communications by the user over a channel based on communications received from the user, said determining means making said determination prior to communication path completion to another party; means for sending at least one message to said user via said channel using the determined communication mode; means for receiving a reply from said user over said channel indicating the user's response to said message; means for causing said telecommunications system to take action corresponding to said reply by said user.
Claim 2
Dependent Claim
40 words
The system according to claim 1 wherein said determining means comprises a microprocessing means operating under the control of a software program for determining which, if any, of a predetermined set of communication modes is being received on said channel.
Claim 3
Dependent Claim
18 words
The system according to claim 2 wherein said predetermined set of communication modes comprises a TDD communication mode.
Claim 4
Dependent Claim
18 words
The system according to claim 2 wherein said predetermined set of communication modes comprises a modem communication mode.
Claim 5
Dependent Claim
47 words
The system according to claim 1 wherein said sending means sends a menu of choices selectable by the user, said receiving means receiving said reply which indicates the user's menu selection, and said causing means causes the telecommunications system to take action corresponding to the menu selection.
Claim 6
Independent Claim
109 words
An apparatus that automatically processes a call by a user over a channel in a telecommunications system, the apparatus including means for receiving communications from the user over said channel, the apparatus characterized by: means for automatically determining the mode of communication used by said user based on a predetermined set of communication modes; means for sending to the user over said channel at least one message using said determined mode of communication; means for receiving a reply from the user over said channel responsive to said message; means for transmitting a signal to the telecommunications system identifying a call process action to be taken corresponding to said reply.
Claim 7
Dependent Claim
32 words
The apparatus according to claim 6 wherein said determining means determines said communication mode prior to the user being connected by said telecommunications system to customer premises equipment of a called party.
Claim 8
Dependent Claim
18 words
The apparatus according to claim 6 wherein said predetermined set of communication mode comprises a TDD communication mode.
Claim 9
Dependent Claim
18 words
The apparatus according to claim 6 wherein said predetermined set of communication mode comprises a modem communication mode.
Claim 10
Dependent Claim
40 words
The apparatus according to claim 6 wherein said determining means further comprises microprocessing means operating under the control of a software program for determining which, if any, of said predetermined set of communication modes is being used by said user.
References Cited (Backward Citations)
No citation records indexed.
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