EP0480634A2
Expired / Lapsed
EP
⏱️ 0.0 years remaining
Server of integrated services for telephone communication system
Assignee: Xura Inc
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Filing: 1991-10-03
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Granted: —
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Expires: 2011-10-03
Abstract
Abstract An integrated services platform for a telephone communication system includes a plurality of application processing ports for providing different types of information services through the telephone communication system. A master control unit (24) and a high speed digital switch (26) control processing of incoming phone calls to a recognize the type of service being requested by a subscriber and non-subscriber, and route the call to the appropriate application processing port which is capable of providing the requested service. Application processing ports can be provided to implement a number of information services including videotex, voice, speech synthesis, E-mail, facsimile store and forward, speech recognition, telex, residential call answering, business voice messaging, home shopping, classified advertising, trucking dispatch, doctor's register and automated attendant. In this manner, a centrally located services platform can be provided to provide a number of different types of service to the user.
Inventors
- 👤 Scott A. Jones
- 👤 Amitave Mukherjee
- 👤 Allen T. Arumainayagam
- 👤 Donald F. Picard
- 👤 Richard E. Cohen
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-10-30 21:16
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/42314; H04M3/50; H04M3/527; H04Q; H04Q11/00; H04Q11/04; H04Q11/0428; H04Q2213/00; H04Q2213/13034; H04Q2213/13103; H04Q2213/13106; H04Q2213/13174; H04Q2213/13179; H04Q2213/13199; H04Q2213/13204; H04Q2213/13375; H04Q2213/13376; H04Q2213/13377; H04Q2213/13378; Y; Y10; Y10S; Y10S379/00; Y10S379/905; Y10S379/908; Y10S379/909
Claims Analysis
Total Claims: 18
Claim 1
Independent Claim
96 words
An information communication system for providing a requested information service, comprising processing means for providing first and second information services to a user via first and second service processing ports, respectively, the first and second information services being different types of services; and switching and control means (26,24) for selecting one of the first and second service processing ports in response to the requested information service, and connecting the user to the selected one of the first and second processing ports, the selected one of the first and second processing ports providing the requested information service.
Claim 2
Dependent Claim
29 words
An information communication system according to claim 1, wherein the first information service is an audio information service and wherein the second information service is a data information service.
Claim 3
Dependent Claim
51 words
An information communication system according to claim 1 or claim 2, wherein the first processing port comprises a voice processing port and the first information service is a voice mail service, and the second service processing port comprises a facsimile processing port and the second information service is a facsimile service.
Claim 4
Dependent Claim
51 words
An information communication system according to claim 1 or claim 2, wherein the first processing means comprises a voice processing port and the first information service is a voice mail service, and the second service processing means comprises a facsimile processing port and the second information service is a facsimile service.
Claim 5
Independent Claim
43 words
A system according to any preceding claim, wherein the switching and control means (26,24) comprises switching means (26) for routing the information to one of the first and second processing ports; and routing means for controlling the routing by the switching means (26).
Claim 6
Dependent Claim
108 words
An information communication system, comprising a first application processing unit (44) for providing a first type of information service to a user; a second application processing unit (44) for providing a second type of information service to a user, the first and second types of information services being different from one another; and means for selecting one of the first and second application processing units (44) in response to the requested information service, and for connecting the user to the selected one of the first and second application processing units (44), the selected one of the first and second application processing units (44) providing the requested information service.
Claim 7
Dependent Claim
32 words
An information communication system according to claim 6, wherein the first type of information service is an audio information service and the second type of information service is a data information service.
Claim 8
Dependent Claim
58 words
An information communication system according to claim 6 or claim 7, wherein the first application processing unit (44) comprises a voice processing unit and the first type of information service is a voice mail service, and the second application processing unit (44) comprises a facsimile processing unit and the second type of information service is a facsimile service.
Claim 9
Dependent Claim
91 words
An information service processing method using a switching system (26) and at least first and second application processing ports coupled to the switching system for providing at least first and second different types of information services, respectively, comprising the steps of: a) selecting one of the first and second application processing ports in response to a call; b) controlling the switching system (26) to route the information to the selected application processing port; and c) processing the call through the selected application processing port to store and/or transmit the requested information.
Claim 10
Dependent Claim
23 words
An information service processing method according to claim 9, wherein step (a) includes determining the type of information being requested by the call.
Claim 11
Dependent Claim
29 words
An information service processing method according to claim 10, wherein the determining step includes determining whether the call has requested an audio information service or a data information service.
Claim 12
Dependent Claim
31 words
An information service processing method according to claim 11, wherein the determining step comprises detecting whether the requested information service is a voice mail message service or a facsimile processing service.
Claim 13
Dependent Claim
42 words
An information service processing method according to any of claims 9 to 12, wherein step (a) includes automatically detecting whether the call is from a facsimile machine and selecting the first application processing port if the call is from a facsimile machine.
Claim 14
Dependent Claim
32 words
An information service processing method according to any of claims 9 to 13 , wherein step (c) includes storing the facsimile received from the facsimile machine and confirming receipt of the facsimile.
Claim 15
Dependent Claim
59 words
An information service processing method according to any of claims 9 to 13, wherein step (c) includes: (c1) attempting to store the facsimile received from the facsimile machine; and (c2) reattempting to store the facsimile received from the facsimile machine up to a predetermined number of times if there is a failure to store the facsimile in substep (c1).
Claim 16
Dependent Claim
56 words
An information service processing method according to any of claims 9-13, wherein step (c) includes substeps of: (c1) attempting to transmit a restored facsimile to a specified facsimile machine; and (c2) reattempting to transmit the stored facsimile up to a predetermined number of times if there is a failure to transmit the facsimile in substep (c1).
Claim 17
Dependent Claim
83 words
An information communication system for providing a requested information service, comprising processing means (44) for providing first, second and third information services to a user, the first, second and third information services being different types of services; and switching and control means (26,24) for selecting one of the first, second and third service processing ports in response to the requested information service and connecting the user to the selected one of the first, second and third processing ports providing the requested information service.
Claim 18
Dependent Claim
67 words
An information communication system according to claim 17, wherein the first processing port comprises a voice processing port and the first information service is a voice mail service; the second service processing port comprises a facsimile processing port and the second information services is a facsimile service, and the third service processing port comprises an E-mail processing port and the third information service is an E-mail service.
References Cited (Backward Citations)
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