Patent US3545043A successfully refreshed from Google Patents.
EP0435449A2
Expired / Lapsed
EP
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Automated booking of telecommunications calls
Assignee: AT&T Inc
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Filing: 1990-11-22
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Granted: —
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Expires: 2010-11-22
Abstract
Abstract An automatic call booking arrangement is disclosed for establishing a booked call between a back party (150) and a forward party (146). A booked call is reserved by storing call booking ticket data regarding the call in a call booking database (117). A call booking scanning (CBS) process system (119) continually scans call booking ticket data to determine whether it is time to establish a booked call. At the time a booked call is to be established, the CBS process sends the call booking ticket data to an automatic call booking (ACB) process (115). In response to receipt of the call booking ticket data, the ACB process uses the data to establish automatically a call between the back party and the forward party.
Inventors
- 👤 Gary Lewis Dorst
- 👤 Francis Joseph Pope Iii
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-10-26 05:37
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/48; H04M3/60
Claims Analysis
Total Claims: 15
Claim 1
Independent Claim
99 words
A method of establishing a call from a back party (150) to a forward party (146) comprising the steps of the back party entering a reservation into a telephone switching system (101) to place the call, responsive to said entering, the system storing call reservation ticket data regarding the call, at a time specified by the call ticket data, the system retrieving the stored ticket data to place the call, and responsive to said retrieving of said ticket data, the system automatically establishing a connection to the forward party prior to connecting an operator position (124) to said call.
Claim 2
Dependent Claim
47 words
A method as claimed in claim 1 wherein the step of storing comprises storing a back party telephone number, a forward party telephone number, the class of charge of the call, the type of charge of the call and the time the call is to be set-up.
Claim 3
Dependent Claim
25 words
A method as claimed in claim 1 or 2 wherein the step of storing comprises storing the ticket data in a call reservation database (117).
Claim 4
Dependent Claim
29 words
A method as claimed in claim 3 wherein the retrieving step comprises scanning the database to find the ticket data, and extracting the ticket data for the establishing call.
Claim 5
Independent Claim
29 words
A method as claimed in any preceding claim wherein the retrieving step comprises retrieving a back party telephone number, a forward party telephone number and a class of charge.
Claim 6
Independent Claim
206 words
A method of establishing a call from a back party (150) to a forward party (146) comprising the steps of the back party entering a reservation into a telephone switching system (101) to place the call, responsive to said entering, the system storing call reservation ticket data regarding the call in a call reservation database (117), at a time specified by the stored ticket data, the system retrieving the stored ticket data from the database to establish the call, wherein the retrieving step comprises scanning the database to find the stored ticket data, comprising a back party telephone number, a forward party telephone number and a class of charge, to establish the call, and responsive to said retrieving, determining that a trunk to the back party is available, responsive to said determining, establishing a connection to the back party, responsive to said establishing a connection to the back party, playing a message stating that the reserved call is being set-up and placing the back party on hold, establishing a connection to the forward party prior to connecting an operator position to said call, and responsive to the detecting an answer signal from the forward party, establishing a connection between the back party and the forward party.
Claim 7
Dependent Claim
82 words
Apparatus for establishing a call from a back party (150) to a forward party (146) comprising a switching network (101), connectable to the back party and the forward party, and control means (110), operable under the control of a program process (106), for controlling a reservation of the call in the switching system and automatic establishment of a connection to the forward party via the switching network and prior to connecting an operator position (124) to said call at a reserved time.
Claim 8
Dependent Claim
92 words
In a telephone switching system (101), apparatus for booking a call from a back party (150) to a forward party (146) comprising means (124) for accepting a reservation of the call in the switching system, means (117), responsive to the reservation of the call, for storing call reservation ticket data for the call, means (119) for retrieving the call reservation ticket data, and means (115), responsive to said means for retrieving, for establishing a connection to the back party and the forward party prior to connecting an operator position to said call.
Claim 9
Dependent Claim
223 words
In a telephone switching system (101), apparatus for establishing a booked call from a back party (150) to a forward party (146) comprising means (124) for accepting a reservation of the call in the switching system, means (117), responsive to the reservation of the call, for storing call reservation ticket data for the call in a call booking database, means (119) for retrieving the call reservation ticket data at a time specified by the call ticket data, and means (115), responsive to said retrieving, for automatically establishing a call between the back party and the forward party, wherein said retrieving means comprises means for scanning the database to find the stored ticket data to establish the call, said data comprising a back party telephone number, a forward party telephone number, and a class of charge, and said establishing means comprises means for determining that a trunk to the back party is available, means for establishing a connection to the back party, means, responsive to establishing a connection with the back party, for playing a message stating that the reserved call is being established and for placing the back party on hold, means for establishing a call to the forward party, and means, responsive to detecting an answer from the forward party, for establishing a connection between the back party and the forward party.
Claim 10
Independent Claim
76 words
A method of establishing a booked call from a back party (150) to a forward party (146) comprising the steps of a telephone switching system (101) retrieving stored call ticket data for said booked call from a database (117) at a time specified by said ticket data, and responsive to said retrieving of said ticket data, the system automatically establishing a connection to the forward party prior to connecting an operator position (124) to said call.
Claim 11
Dependent Claim
44 words
A method as claimed in claim 10 wherein the retrieving step comprises scanning a database (117) comprising call ticket data for a plurality of calls to find the call ticket data for said booked call, and extracting the ticket data for establishing the call.
Claim 12
Independent Claim
64 words
A method as claimed in any one of claims 1 to 5, 10 or 11 wherein the establishing step comprises determining that a trunk to the back party is available, establishing a connection to the back party, establishing a connection to the forward party, and establishing a connection between the back party and the forward party without connecting an operator position to said call.
Claim 13
Independent Claim
55 words
A method as claimed in any one of claims 1 to 5, 10, 11 or 12 wherein said call is a collect call, and comprising the step of responsive to detecting an answer signal from the forward party, attaching an operator position prior to establishing a connection between the back party and the forward party.
Claim 14
Independent Claim
64 words
A method as claimed in any one of claims 1 to 5, or 10 to 13 wherein the establishing step comprises an answer signal is not detected from the forward party, responsive to said undetected answer signal, the system automatically entering a new reservation for the call, and responsive to said entering a new reservation, the system storing new ticket data for the call.
Claim 15
Dependent Claim
64 words
In a telephone switching system (101), apparatus for booking a call from a back party (150) to a forward party (146) comprising means (119) for retrieving call reservation ticket data for said call, and means (115), responsive to said means for retrieving, for establishing a connection to the back party and the forward party prior to connecting an operator position (124) to said call.
References Cited (Backward Citations)
No citation records indexed.
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