EP0229170B1
Expired / Lapsed
EP
⏱️ 0.0 years remaining
Statistical analysis system and method for use with public communication facility
Assignee: Ronald A Katz Tech Licensing LP
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Filing: 1986-07-08
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Granted: 1994-02-16
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Expires: 2006-07-08
Abstract
Abstract For use with a public communication facility (C) incorporating terminals (T1-TN), e.g. a telephone system, a statistical analysis system (D) interfaces with individual stations where a caller is prompted by voice instructions to provide digital data that is identified for positive association with the caller and is stored for processing. Callers are identified by sequence, assigned designations, and encoded forms of the sequence designation provided in the form of an acknowledgement. The stored data is statistically processed and correlated to establish data isolating the selection of the callers as identified by the system. Call sequence and identification data enables confirmation to identify specific callers.
Inventors
- 👤 Ronald Alan Katz
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-10-31 04:09
CPC Classifications
H; H04; H04Q; H04Q3/00; H04Q3/64; H04Q3/66; H04Q3/665; G; G07; G07C; G07C11/00; G07C15/00; G07C15/005; G07C15/006; G07C9/00; G07C9/30; G07C9/38; H04M; H04M11/00; H04M3/00; H04M3/22; H04M3/229; H04M3/36; H04M3/38; H04M3/382; H04M3/42; H04M3/46; H04M3/487; H04M3/493; H04M3/50; H04M3/51; H04Q3/0016; H04Q3/002; H04Q3/42; H04Q3/54; H04Q3/545; H04Q3/54508; H04Q3/54533; H04Q3/54541; H04Q3/5455; H04Q3/54575; H04Q3/54591; H04Q3/72; H04Q3/74; A; A63; A63F; A63F3/00; A63F3/08; A63F3/081; A63F2003/082; A63F2003/086; G07C2011/04; H04M2201/00; H04M2201/40; H04M2203/00; H04M2203/20; H04M2203/2016; H04M2242/00; H04M2242/22; H04M3/42025; H04M3/42034; H04M3/42059; H04M3/436; H04Q2213/00; H04Q2213/13034; H04Q2213/13072; H04Q2213/1309; H04Q2213/13091; H04Q2213/13093; H04Q2213/13095; H04Q2213/13096; H04Q2213/13097; H04Q2213/13103; H04Q2213/13106; H04Q2213/13107; H04Q2213/1316; H04Q2213/13173; H04Q2213/13175; H04Q2213/13178; H04Q2213/13204; H04Q2213/1322; H04Q2213/13256; H04Q2213/1328; H04Q2213/1332; H04Q2213/13349; H04Q2213/1337; H04Q2213/13375; H04Q2213/13376; H04Q2213/13377
Claims Analysis
Total Claims: 17
Claim 1
Independent Claim
197 words
A method of data-analysis in which calls from a multiplicity of terminals (T1-Tn) of a communications facility (C) are received at a receiving station (D), automated voice response to each call is made from the receiving station (D) to the calling terminal (T1) prompting the caller to transmit digital-signal data to the receiving station (D) via the communications facility (C), digital-signal data transmitted via the communications facility (C) by the caller in response to the prompting is received at the receiving station (D) for processing, this digital-signal data is stored (C1) at the receiving station (D) in association with a caller-identification (53), and the data stored (C1-Cn) in relation to a multiplicity of calls is analyzed (28), characterised in that the caller-identification (53) and the prompted-response data (58) of each call are stored in a memory file or cell (C1) that is assigned individually to the caller, that a digital representation (62) in accordance with the timing or other sequence-order of the individual call is derived (70) and stored in that cell (C1), and that the analysis is related to the contents of the individual memory cells (C1-Cn) such as to isolate a subset of the callers.
Claim 2
Dependent Claim
93 words
A method according to Claim 1 wherein the caller is prompted (42) to transmit to the receiving station (D) a key code made known to the caller other than during the call, the key code transmitted by the caller in response to the prompting (42) is checked (44) at the receiving station (D) to determine whether it satisfies a predetermined condition, and the receiving station (D) proceeds to prompt (56) the caller to transmit the digital-signal data (58) to the receiving station (D) only in the event that the said condition is satisfied.
Claim 3
Dependent Claim
57 words
A method according to Claim 2 wherein the checking (44) of the key code is carried out by determining whether it has correspondence with any of a multiplicity of key codes stored (23) at the receiving station (D), and the number of times each stored key code is available for use to satisfy said condition is restricted.
Claim 4
Independent Claim
98 words
A method according to any one of Claims 1 to 3 wherein the communications facility is a public telephone network (C), each caller is prompted (42) to transmit to the receiving station (D) the telephone number (T1-Tn) from which they are calling, the telephone number received by the receiving station (D) in response to the prompting is checked (44) in the receiving station (D) for validity, and the receiving station (D) proceeds to prompt (56) the caller to transmit said digital-signal data to the receiving station (D) only in the event that the telephone number is determined valid.
Claim 5
Independent Claim
63 words
A method according to any one of Claims 1 to 4 wherein each call is assigned (70) a respective call designation number in the receiving station (D), and the designation number assigned to each individual call is stored (64) in the memory cell (C1) individual to the respective caller and is communicated to the caller from the receiving station (D) during the call.
Claim 6
Dependent Claim
37 words
A method according to Claim 5 wherein the call designation number (64) assigned to each individual call is derived in the receiving station (D) in dependence upon the timing or other sequence-order representation (62) of that call.
Claim 7
Independent Claim
72 words
A method according to any one of Claims 1 to 6 wherein the receiving station (D) acts in respect of each call for which data has been stored in an assigned memory cell (C1-Cn), to prompt (72) the caller to transmit back to the receiving station (D) an acknowledgement code (66) specified in the prompting, and that the receiving station (D) checks (76) that the caller transmits the acknowledgement code as prompted.
Claim 8
Dependent Claim
33 words
A method according to Claim 7 wherein the acknowledgement code (66) specified is derived in the receiving station (D) in dependence upon the timing or other sequence-order representation (62) of the respective call.
Claim 9
Dependent Claim
50 words
A method according to Claim 7 or Claim 8 wherein said digital-signal data received in respect of each call is retained as recorded data (58) at the end of the call only in the event that the receiving station (D) receives the acknowledgement code (66) as prompted, from the caller.
Claim 10
Dependent Claim
28 words
A method according to Claim 9 wherein the analysis to isolate a subset is carried out using the recorded data retained in respect of a multiplicity of calls.
Claim 11
Independent Claim
242 words
A system for data analysis in which calls from a multiplicity of terminals (T1-Tn) of a communications facility (C) are received at a receiving station (D), automated voice response to each call is made from the receiving station (D) to the calling terminal (T1) prompting the caller to transmit digital-signal data to the receiving station (D) via the communications facility (C), digital-signal data transmitted via the communications facility (C) by the caller in response to the prompting is received at the receiving station (D) for processing, this digital-signal data is stored (C1) at the receiving station (D) in association with a caller-identification (53), and the data stored (C1-Cn) in relation to a multiplicity of calls is analyzed (28), characterised in that the receiving station (D) includes memory means (32) having a plurality of memory files or cells (C1-Cn) and means (22) to assign the memory cells (C1-Cn) to individual callers and to store the caller-identification (53) and the prompted-response data (58) received in each individual call in the memory cell (C1) assigned to the caller, that means (24) at the receiving station (D) derives a digital representation in accordance with the timing or other call sequence-order of each call and enters that representation (62) into the memory cell (C1) assigned to the caller, and that programmed means (28) carries out said analysis in accordance with the contents of the individual memory cells (C1-Cn) such as to isolate a subset of the callers.
Claim 12
Dependent Claim
89 words
A system according to Claim 11 wherein voice-generator means (30) at the receiving station (D) prompts the caller to transmit to the receiving station (D) a key code, the receiving station (D) includes means (23) to check the key code transmitted by the caller in response to the prompting to determine whether it satisfies a predetermined condition, and the voice-generator means (30) is activated to prompt the caller to transmit the digital-signal data (58) to the receiving station (D) only in the event that the said condition is satisfied.
Claim 13
Dependent Claim
55 words
A system according to Claim 12 wherein the key-code checking means (23) checks the key code to determining whether it has correspondence with any of a multiplicity of key codes stored at the receiving station (D), and the number of times each stored key code is available for use to satisfy said condition is restricted.
Claim 14
Independent Claim
21 words
A system according to any one of Claims 11 to 13 wherein the communications facility is a public telephone network (C).
Claim 15
Independent Claim
63 words
A system according to any one of Claims 11 to 14 wherein each call is assigned (70) a respective call designation number in the receiving station (D), and the designation number assigned to each individual call is stored (64) in the memory cell (C1) individual to the respective caller and is communicated to the caller from the receiving station (D) during the call.
Claim 16
Dependent Claim
35 words
A system according to Claim 15 wherein the call designation number assigned to each individual call is derived in the receiving station (D) in dependence upon the timing or other sequence-order representation of that call.
Claim 17
Independent Claim
70 words
A system according to any one of Claims 11 to 16 wherein the receiving station (D) acts during each call for which data has been stored in an individual one of the memory cells (C1-Cn), to prompt the caller to transmit back to the receiving station (D) an acknowledgement code specified in the prompting, and that the receiving station (D) checks that the caller transmits the acknowledgement code as prompted.
References Cited (Backward Citations)
No citation records indexed.
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